Kia of Vacaville - Service Center

Very personable and helpful as well as thorough in service and explanation! They let me know when my car was done with all that was done plus a video I was impressed! Thank you to my Vacaville Kia service and explanation! They let me know when my car was done with all that was done plus a video I was impressed! Thank you to my Vacaville Kia More

Over $200 to pull out a penny, and not given the chance to remove it myself. Not vacuumed as promised. Missing door handle piece (from dealership tinkering) not replaced or even acknowledged. Nice folks to remove it myself. Not vacuumed as promised. Missing door handle piece (from dealership tinkering) not replaced or even acknowledged. Nice folks, bad experience More

We bought our Kia Sportage at this dealership one year ago and just brought it in for its first service visit. While it wasn’t the closest service department, it was well worth the longer drive. The serv ago and just brought it in for its first service visit. While it wasn’t the closest service department, it was well worth the longer drive. The service reps were very friendly and knowledgeable and the service was completed in a reasonable time frame as we waited. Very satisfied- we’ll be back! More

Accurate. The company was clear when explaining my car issues and it followed up and did as I asked in a timely manner. The company was clear when explaining my car issues and it followed up and did as I asked in a timely manner. More

My recent visit for routine services was a great overall experience. Excellent customer service and efficiency. They also honored a few coupons I had. Telluride and Stinger going strong! Thanks, Jason and t experience. Excellent customer service and efficiency. They also honored a few coupons I had. Telluride and Stinger going strong! Thanks, Jason and team. RG More

Terrible service I came to get my car on a recall for fuses. They didn't replace my cage uses fuses. They didn't replace my cage uses More

The service staff was very professional and helpful. Ismael was very helpful and knowledgeable. The tech even vacuum and wash my car. Ismael was very helpful and knowledgeable. The tech even vacuum and wash my car. More

Friendly, knowledgeable service personnel. Open on the day after Thanksgiving was convenient for me because I work full time. Open on the day after Thanksgiving was convenient for me because I work full time. More

Great service after a really bad experience with the service team at the Concord dealer. Ismael was great! service team at the Concord dealer. Ismael was great! More

Staff was friendly and pleasant. Waiting area was clean. It took a little longer than it should have, 2 hours, for an oil change. But I always expect some kind of delay; all is go Waiting area was clean. It took a little longer than it should have, 2 hours, for an oil change. But I always expect some kind of delay; all is good. More