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Kia of Vacaville - Service Center

Vacaville, CA

4.7
126 Reviews

126 Reviews of Kia of Vacaville - Service Center

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March 26, 2025

My recent visit for routine services was a great overall experience. Excellent customer service and efficiency. They also honored a few coupons I had. Telluride and Stinger going strong! Thanks, Jason and t More

by rabbilg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genevieve Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mia Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayenci Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmi Kourosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Terrible service I came to get my car on a recall for fuses. They didn't replace my cage uses More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Windsor
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

The service staff was very professional and helpful. Ismael was very helpful and knowledgeable. The tech even vacuum and wash my car. More

by vic2lai
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Friendly, knowledgeable service personnel. Open on the day after Thanksgiving was convenient for me because I work full time. More

by Michiele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
December 15, 2024

Great service after a really bad experience with the service team at the Concord dealer. Ismael was great! More

by edvianna2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Staff was friendly and pleasant. Waiting area was clean. It took a little longer than it should have, 2 hours, for an oil change. But I always expect some kind of delay; all is go More

by lobiwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Work was done , came out satisfied with my oil services . They did not take to long on doing it . More

by nerir510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Windsor
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

The employee very helpful to me, I very appreciated , explained my car problems very clearly definitely 5 stars More

by Chrisvu48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

I enjoyed my experience, very nice employees who didn’t mind sharing their knowledge. Every question I had was answered, More

by Freedom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Jason, Ismael, and the whole service team are incredible. I drive from Sacramento to Vacaville because of the quality of service Vacaville Kia offers. More

by Allyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Windsor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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