Kia of Vacaville

Kia Vacaville especially Rudell, was courtesy friendly efficient & made the experience so much easier. Thank you. I would recommend Kia to everyone. efficient & made the experience so much easier. Thank you. I would recommend Kia to everyone. More

Phones suck,but your intake people are next level Articulate, informed,willing to find the answers you want,,,next level but your phones are costing you business Articulate, informed,willing to find the answers you want,,,next level but your phones are costing you business More

They provided my family with fast, transparent, and great service! I highly recommend Vacaville Kia. service! I highly recommend Vacaville Kia. More

I would give zero stars if I could. They take forever to get anything done and totally suck at communicating what is going on. Find any other Kia dealer to work with! They take forever to get anything done and totally suck at communicating what is going on. Find any other Kia dealer to work with! More

This was by far the worst expert ever in a Kia Dealership. Recently relocated and my car needed service. I made this appointment weeks again. When I arrived I was told they were behind. My bas Dealership. Recently relocated and my car needed service. I made this appointment weeks again. When I arrived I was told they were behind. My basic oil change took 3.1/2 hours so I had get a Lyft to take me back home. Screwed up my whole day. Then I had to call close to closing and was told my care was just being finished. Lyft driver took me back just before 6p (closing) and didn’t even receive a car wash. Worst experience ever. I’m not even comfortable with my car being thoroughly examined. I hated this experience so much that I will drive to another dealership miles away. Ridiculous!!!! I was told I can come back for my car wash btw… like who has time for that? More

They offered (I didn’t initiate) to hold a car for me. I emailed and texted by ETA. As I was getting ready to drive 2 hours, I texted. They responded with they missed my messages and they sold the car but I emailed and texted by ETA. As I was getting ready to drive 2 hours, I texted. They responded with they missed my messages and they sold the car but there was a lower model available for sale. More

Reserved a Sportage for me. Negotiating was easy and car arrived early. Staff was thorough and respectful. Negotiating was easy and car arrived early. Staff was thorough and respectful. More

Worst dealership ever. ..bought warranty and maintenance with my car...later I decided to cancel them... I was told that it might take between 30 to 45 days...as of today it ..bought warranty and maintenance with my car...later I decided to cancel them... I was told that it might take between 30 to 45 days...as of today it's been 66 days but no sign of refund...on too of it they are avoiding my calls...from sales manager to finance manager everyone is avoiding my calls and not helping...worst ever dealership... More

Horrible service by Edwin and Oscar they lied and make me drive for 2 hours telling me the car I was getting it was ready when I get to the dealership they didn’t even service the vehicle no windshield wiper drive for 2 hours telling me the car I was getting it was ready when I get to the dealership they didn’t even service the vehicle no windshield wipers and car needed to be detailed. Never coming back dishonest people More

Look out for these guys. Worst dealership and experience I have ever had. They charged me for every last thing they could and didn't point any of it out. When I got home and figured out all that took place I have ever had. They charged me for every last thing they could and didn't point any of it out. When I got home and figured out all that took place and went back to talk to them about it they did not want anything to do with me because "I signed the paperwork " Rocco was the salesman and when I went to his boss he said Rocco was his worse salesman...nice thing to say about your employee....HORRIBLE DEALER. More