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Kia of Streetsboro - Service Center

Streetsboro, OH

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64 Reviews

64 Reviews of Kia of Streetsboro - Service Center

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April 14, 2025

I was getting a CEL on my 2016 Kia Forte. I took it in on Feb 19 2025. I was assured that everything would be taken care of under warranty, even the rental car. On the 28th I picked the car u More

by everready1937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelby (no longer with the company), Sandra Moore
November 04, 2024

If I could give zero i would! !! I was scammed into the car that I got!!! Then I was told oh you have an anxiety bumper to bumper warranty only to find out none of this is true!!! More

by Thilton1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Hurd
August 26, 2023

Buying a car here was a good experience. Service department is another matter altogether. They are horribly understaffed (or else they just don't bother to ever return phone calls, I don't k More

by kcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't recall anyone's name
August 25, 2022

Went for an oil change in a Kia Sportage left with a BMW I class. Jason listened to what I wanted and made it happen. Great service More

by karen.smith86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Tammy Myers
July 25, 2021

They broke the door on my air filter and it was laying against the engine and they did a shady oil change,they need tested for drugs cause I had no oil in my engine,and they didn't change the oil filter.i More

by crayolakranz71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Jul 25, 2021 -

crayolakranz71 responded

Kia Streetsboro are on drugs

July 17, 2021

I have tried 5 times to make appointment for a recall and been on hold for 15 min with no answer each time not happy More

by Bsendrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Ellis
September 17, 2019

Above and beyond Thomas Ritari always takes great care of me and my Kia. He keeps me well informed and makes sure I am completely satisfied by the time I leave. More

by H.L.Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ritari
September 17, 2019

Got Lucky and Met Thomas Ritari at Streetsboro Kia I was passing through Kent, Ohio, when I ran into major engine problems in my 2016 Sorento. I limped into Streetsboro Kia where I met the counter-guy, More

by chalima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ritari
September 15, 2019

Kia service department Very professional staff. Highly recommend. The front desk service guys keep you informed and are very professional. I have always had good experiences More

by Bart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember names
September 08, 2019

Very professional The staff at Kia of Streetboro customer service was excellent from the time I walk in the door until I picked up my car. Would highly recommend More

by mykia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ritari
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