Kia of South Austin

This dealer's customer service was superb. We have bought many vehicles from many places through-out the state and this dealer definitely ranks at the top. I worked w/ Chuy over the phone and there were no s many vehicles from many places through-out the state and this dealer definitely ranks at the top. I worked w/ Chuy over the phone and there were no surprises when I arrived. Everything was very organized - everyone from the salesman to the finance professional to the service team was very helpful & professional. I had shopped through-out Texas & their prices were the best deal. This dealer definitely fits in the class of being a great business. They make it known they want to earn your business and keep it. I will definitely recommend this dealer to others. More

The customer service was outstanding. The staff was very professional and knowledgeable. Although I had to drive from San Antonio to Austin,I would definitely recommend this dealership to everyone. professional and knowledgeable. Although I had to drive from San Antonio to Austin,I would definitely recommend this dealership to everyone. More

Enrique, James and Peggy were awesome! Got exactly the car we wanted at the price we needed! Would recommend these guys to anyone. LOVE our new Optma!! Thanks guys! Shawn Dugas car we wanted at the price we needed! Would recommend these guys to anyone. LOVE our new Optma!! Thanks guys! Shawn Dugas More

Darlene and I enjoyed our visit to Southpoint kia. We purchased a new Kia Suv And just Love It. we Are a Returning Customer, We traded in our 2007 Kia Sedona van. WE Gave a 5 Because The Dealership, purchased a new Kia Suv And just Love It. we Are a Returning Customer, We traded in our 2007 Kia Sedona van. WE Gave a 5 Because The Dealership, Salesman and all the staff did a great job. More

Shawn has assisted me with several purchases, and I have always felt that he was attentive, forthright, and helpful. Shawn goes the extra mile, working hard to see that he can arrive at a deal that satisfi always felt that he was attentive, forthright, and helpful. Shawn goes the extra mile, working hard to see that he can arrive at a deal that satisfies a buyer's criteria, in my experience. While I'm pretty set on the Kia (Soul) I've purchased at this point, when I go back or when I refer a friend, it'll be to Shawn Hamze; and it'll be to South Point Kia in Austin. More

I was on my way to Truck City in Buda as I know the father of the General Manager there. I had an appt with them and I always take my Dad with me on major purchases as I value his opinion. I called my father of the General Manager there. I had an appt with them and I always take my Dad with me on major purchases as I value his opinion. I called my father to let him know I was on my way to Truck City but he said to call Kia and get you a new car!? before you go and call me back. I called Kia and was connected with Mr. Fernandez. Over the phone, I gave him a brief scenrio about what I had to work with regarding my credit and what I had been approved from my credit union. He encouraged me to come down to Kia and that he knew he could help me get a better deal that the one Truck City was giving me for a pre-owned vehicle. I told him I would be there within the hour but if I didn't like what I was hearing or seeing I was headed to Truck City. I called my Dad back and told me to meet me at Kia. As I pulled into SouthPoint and saw the cars I was beginning to feel somewhat hopeful. A young man walked up to my rental car and asked if he could assist me...I told him I was here to see Jose Fernandez which he was standing fairly close to where I was parked. He came over and was very polite and asked me what type of car was I looking for? I told a sedan mainly but something I could afford but with a better APR that my bank and Truck City had given me. I also said my Dad seems to believe I could get a new car from you guys. But remember I have an appt with Truck City and he told me "you're not going to need that appt with Truck City" then he asked me if I was familiar with the Kia Rio and there just happened to be one of two 2012 on the lot...I told him I thought they might be to small but let me see. He showed me the Rio 5door. He was very knowledgeable about the specifics of the car. But I didn't want to get into details as I was waiting on my Dad to arrive. He didn't push me but coaxed me into sitting in the Rio the front seat area was good. He gave me to key to start it up. I was telling him my granddaughter's carseat may take up too much room and anyone with height may not be comfortable in the back. Mr. Fernandez said he was 6ft and got in the back seat to make his point that the back seat was indeed roomy. Making sure his knees were not in the driverside back with the driver side seat pushed all the way back. Finally my Dad arrived and then asked if I wanted to test drive it. I said sure..He said I could get on I35...I liked the way it fit and it was handling on the road. He talked about more of the bells and whistles that the car was equipted to do. He showed me how the back seat would lay down to give greater trunk space if needed. He told me he owned a Kia and that he and his family were please with their car. No major problems. He explained how to get greater benefit from maintaining the keep of the car at Kia. He introduced me to one Jim Raney from the maintainence department. He too was extremely nice warm and friendly to us. I was pretty much sold on the Rio. I really like the way it felt. We started paperwork and we sat down with Peggy. She too was extremely nice and very knowledgeable and easy to understand regarding the warranties. I was excited to know that I could get financing for the Rio. I didn't feel as though I was being smoozed just to make a sale but Mr. Fernandez,Ms. Peggy and Jim Raney were genuinely nice people. After the signage of paperwork, Mr. Fernandez had the car already for me. He helped me take my things from the rental car to "my" Rio. I drove off the lot extremely satisfied with my new purchase. The first brand new car for me ever...I've always had pre-owned cars and that all changed for me. Mr. Fernandez gave me a follow up call earlier today actual left me a very nice message as I missed his call. But I am happy to share my wonderful experience of NON-hard/hassle sale but of a passionate knowledgeable information with facts that I believe helped me make a great informed decision on a major purchase. I view this experience as nothing less than a wonderful blessing from God. Thank you Kia Family! More

Mr.Fernandez was so far my best car buying experience. He is a no pressure guy and does exactly what he says. I will pass his name along to anyone I come across looking for a new or used vehicle. It may be a is a no pressure guy and does exactly what he says. I will pass his name along to anyone I come across looking for a new or used vehicle. It may be a little while before my next car purchase but I'm going back to South Point Kia! More

Very courteous, professional, respects customer. I have purchased two new cars from Shawn this year and experience has been very good. He respected my time and knowledge of what should be fair price for th purchased two new cars from Shawn this year and experience has been very good. He respected my time and knowledge of what should be fair price for the vehicle. More

Great buying experience. No pressure sales tactics. Shawn showed us the vehicle we were interested and then right to the bottom line of what they could sell the car for. We were in and out of the deal Shawn showed us the vehicle we were interested and then right to the bottom line of what they could sell the car for. We were in and out of the dealership with a new car in just over an hour. More

Overall great expierience, low pressure, and no deceptive or dishonest sales techniques. I highly recommend Jose as your salesman and his sales manager, Rudy Varela. Both were professional and respectful th or dishonest sales techniques. I highly recommend Jose as your salesman and his sales manager, Rudy Varela. Both were professional and respectful throughout the negotiating process. More