Kia of South Austin
Austin, TX
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I came here after a horrible experience with Capitol Kia. I had gotten my own financing approved through my credit union (UFCU). Capitol could do absolutely nothing to meet my needs and even bad mouthed Sout I had gotten my own financing approved through my credit union (UFCU). Capitol could do absolutely nothing to meet my needs and even bad mouthed South Point as I told them that is where I was headed. Well I pulled up to South Point and parked directly in front of my sales man (Jason Morris). As I got out of my car, HE WAITED FOR ME TO APPROACH HIM! Once I did, I told him that I had been pre-approved through my bank, I told him the terms I needed, the car I wanted and how much I needed for trade in on my current vehicle. Without any kind of dispute or haggling, Jason's reply was "lets go pick out your car." I already knew exactly which car I wanted so I picked it out and told him if he can meet MY TERMS then we have a deal. We went to his office where I filled out minimal paper work. In a little less than 10 minutes, Jason returned with an approval of MY TERMS. No going back and forth between me and his manager. He didn't come back 5 times with a different amount that was still not what I needed. Jason came back one time and one time only with the approval that I NEEDED and was able to get what I needed on my trade in, which was $2000 more than Capitol Kia said was their "absolute highest" offer was. After signing all the paper work and agreements (finalizing the sale) I was literally about to drive off the lot in my new car, when all of the sudden the finance manager (Jamie Morris) comes running up to me. He told me that he needed me to resign the paperwork because he had made some changes... Instantly I thought I was about to get Jerked around. As I was going over the new purchase agreement, I realized the only thing that had changed was the total price, it had gone down by $1,005. I asked for further explanation and Jamie's response was, "I was about to put the deal through when I realized that I could do better." The sale was completely final and I was about to pull off the lot when he stopped me, just to save me an extra $1,005 on the total price of the car. Something that he did not have to do and I never would of known otherwise, but he did it anyways. I can't say enough good things about my overall experience, salesman (Jason Morris), finance manager (Jamie Morris) or South Point Kia in general. I really wish I would have gone here first instead of wasting my time at Capitol. South Point really made me feel comfortable, as well as did Jason. I didn't feel pressured at all and it was the best overall experience I've ever had buying or shopping for a new car! I highly recommend this dealership to anyone in need of a new or used car. Especially if you are trying to trade in and get out from under something. They are straight shooters that aren't going to sell you something you don't want just for a sale. They want the sale, but it is evident that they want you to be satisfied more. GREAT JOB SOUTH POINT KIA AND THANK YOU FOR MY NEW CAR, I LOVE IT!!! More
Shawn was EXTREMLY helpful & informative! He made sure that I was comfortable with my choice, & also took the time to sit in my new car with me to show me how everything works. He also helped me to t sure that I was comfortable with my choice, & also took the time to sit in my new car with me to show me how everything works. He also helped me to transfer things from my trade in to my new vehicle. This was BY FAR the BEST buying experence that I've ever had!!! I will recommend this dealer to anyone looking for a new car!! More
From the moment we walked into the showroom, we were greeted and asked who we needed to see, etc. We had made the contact through the internet and was told that an internet salesman would be with us as greeted and asked who we needed to see, etc. We had made the contact through the internet and was told that an internet salesman would be with us as soon as posssible. Ryan Hillar became our sales person; however, every other internet sales person came up to us and welcomed us; asked if we needed any water, etc. and almost the entire time people were checking on us. Jonathan prepared the loan papers because the account manager was swamped with the amount of cars they were selling Saturday, March 31, 2012. I would recommend this dealership for friendliness and ease of working with them in buying my car. I bought a KIA Sportage and loved the experience and my car. Sheila Grainger More
Straight forward! Chuy will ask you exactly what you want and take you straight to it! No hassle! Very informative and knowledgable. I would recommend him to all family and friend! Very happy customer! and take you straight to it! No hassle! Very informative and knowledgable. I would recommend him to all family and friend! Very happy customer! More
Was looking for a very specific Kia Sorento and James went above and beyond to find the vehicle. Very prompt responses via the phone and car was waiting for me to drive when I arrived from Georgetown. went above and beyond to find the vehicle. Very prompt responses via the phone and car was waiting for me to drive when I arrived from Georgetown. Online finance app was painless and my paperwork was streamlined. I was able to find, negotiate, purchase and drive out a vehicle from Southpoint Kia in about 2 hours. More
I admit I was a little nervous about buying a new car, yet Kris made the whole experience nothing short of amazing!! He makes you feel like you’ve known him for years; like you are buying a car not from a yet Kris made the whole experience nothing short of amazing!! He makes you feel like you’ve known him for years; like you are buying a car not from a salesman but from an old friend. A lot of times salesmen can be very pushy, but Kris isn’t like that at all. You can tell he genuinely cares about his customers and wants to make sure they get what they came in for--A great car at a great price! He’s knowledgeable, professional, honest, and very patient. He worked with me for hours and made my daughter and I feel right at home the entire time. What I thought was going to be a long and exhausting process, was actually painless and a lot of fun!! I walked away with a great deal on the exact car that I wanted ((WHICH I LOVE!!!)) and I know that never would have been the case had it not been for Kris and the amazing staff at South Point Kia!!! More
I had a fantastic experience at South Point Kia. I received a prompt response to my request for information, and was able to quickly setup an appointment for a test drive. The first visit and test d received a prompt response to my request for information, and was able to quickly setup an appointment for a test drive. The first visit and test drive were very low pressue, and the staff were very friendly. After doing a little more shopping I returned for a second test drive. Chuy made the time to make this an extended test drive so I could really be sure about the car; he also knew nearly everything about the car inside and out. Also, Chuy, along with the rest of the team, were extremely professional and helpful as we broke down the final numbers. Finally, I would add that I think Kias are fantastic cars at a great value. As a software engineer, I am a very quantitative guy that spent hours going over specs, reviews and prices. In the end the Kia Forte hatchback was a no-brainer for me! More
I LOVE MY NEW CAR SO MUCH... SHAWN WAS GREAT... I WENT IN TO TRADE IN MY 2010 FORTE AND HE WAS MY SALES MAN. I WAS VERY SATISFIED THEN, AND EVEN MORE SATISFIED WITH HIM NOW. HE GOT ME A GOOD DEAL AND WAS VER TO TRADE IN MY 2010 FORTE AND HE WAS MY SALES MAN. I WAS VERY SATISFIED THEN, AND EVEN MORE SATISFIED WITH HIM NOW. HE GOT ME A GOOD DEAL AND WAS VERY HELPFUL. A MILLION THANKS TO HIM AND THE REST OF THE STAFF AT SOUTH POINT... :) More
Shawn was great to deal with. I was very apprehensive about dealing with buying a car but Shawn made the experience easy. I would definitely recommend Shawn Hamze and will certainly contact him when/if about dealing with buying a car but Shawn made the experience easy. I would definitely recommend Shawn Hamze and will certainly contact him when/if we are ready for another purchase. Kuddo to Shawn!! More
This was the easiest vehicle purchase I have ever made. There wasn't any intimidation. The whole transaction put me at ease. The sales person was very informative. There wasn't any intimidation. The whole transaction put me at ease. The sales person was very informative. More