Kia of South Austin
Austin, TX
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I had been looking for a car for about three weeks and I had just went to Hyundai South Point dealership where it was suggested to me that I let my vehicle just get picked up and just purchase a new vechile had just went to Hyundai South Point dealership where it was suggested to me that I let my vehicle just get picked up and just purchase a new vechile for them. The thought of allowing my credit to be messed up over a repo for no reason was sicking and I decided to walk away from Hyundai and go to Kia South Point. When I pulled up the manager was standing outside and approached me with a great attitude. I told him my situation and he bought Chris Zachary out to help me. He took all my info down for my trade in and I let him know how much I could put down. Chris took me outside to the lot and should me a 2012 Kia Forte which I feel in love with. He was very honest with me and the employees at Kia South Point all were friendly with me and my son while we waited to get the approval from the bank. Once the approval came through serval employees came and congratuated me on my new car! Out of all the dealerships I went to over these last three weeks Kia South was by far the best in customer service even if things wouldn't have worked out I still would have to say their attitudes and honesty were encouraging. More
Enrique was very easy to work with and we did not feel pressured at all during the process. He was also very knowledgeable about the features on the Optima. Overall, I would recommend him to friends and pressured at all during the process. He was also very knowledgeable about the features on the Optima. Overall, I would recommend him to friends and family interested in a Kia. Stephen Pratt also gave us great service at the end of the sale. More
This was the most positive, professional, yet friendly and personal experience that I have ever had in the sales field. Before I stepped out of my vehicle, Enrique and Jarred were outside to greet me. E and personal experience that I have ever had in the sales field. Before I stepped out of my vehicle, Enrique and Jarred were outside to greet me. Each step of the way, Enrique worked as if effortlessly to make sure that I would have exactly the vehicle that fit not only my needs and budget, but my personal need....was I going to enjoy driving my purchase! Equally impressive is that each individual working on a particular area, from Mr. Crow and the financial supervisor (I regret that I cannot remember his name), introduced themselves and reasured me that they were there to assist and answer any question that I had. The entire process was error-free, positive and efficient. What a team!!! They should be the training team for every dealership that is failing!!! Thank you! More
We highly recommend buying a car from Southpoint Kia. We can't say enough about how great they treat you. Buying a new or used car can be stressful and intimidating with all the car choices and dealers avai can't say enough about how great they treat you. Buying a new or used car can be stressful and intimidating with all the car choices and dealers available not to mention all the ways you can finance. From the minute we met Sales Rep, Enrique Rios, to the time we drove away with a new car for my daughter, our experience there was very positive. Enrique is so impressive in his knowledge about the new and used cars on the lot. He knew all the features of every car we asked about. He was extra knowledgeable about warranties, rebates, interest rates. Enrique made us feel comfortable and was literally a breath of fresh air compared to the other salesmen we had dealt with at other places. My husband is a very hard sale and wants to make sure he is getting the best deal. He is very happy with the car my daughter purchased and all the negotiations. We will recommend and follow Enrique to any car dealer he works at to purchase all our future cars from him. More
I naught a car about 2 months ago from arik and at frost we loved him he was so friendly and it felt like he really cared about us and our two children!!! But when it came down to buying the car everything we loved him he was so friendly and it felt like he really cared about us and our two children!!! But when it came down to buying the car everything went wrong we were in the finance office about to sign and we found out he had lied to us about 4 different thongs! Bit they fixed everything and we were a little happy .. so I came in to gey an oil change Bc arik had said that our first oil change was free and the nicest lady said me that it was $32 something and I told her that we were told it was free so she fixed and got me a FREE. detail .. so as I'm sitting here I start to ask questions and everything he had told us was wrong .. so I just want people to be aware that arik is VERY miss leading and he pretends to care but its all a lie .. I recommend Steven prat!! More
From the moment we arrived and were greeted till the end of our purchase we were treated in a friendly, professional manner. Enrique really knows his cars and answered all of our questions. We felt like w of our purchase we were treated in a friendly, professional manner. Enrique really knows his cars and answered all of our questions. We felt like we were given full disclosure about everything we asked and more. He made us feel as if he had all of the time in the world for us. No rushing. No problems. Very curteous and professional. We recommend Enrique and South point Kia 100%. More
Outstanding service from Enrique. Friendly , provided all the detailed information and answerred all the related questions. Also vey objective and did not do any type of brute forcing to seel the vehicle. Ou the detailed information and answerred all the related questions. Also vey objective and did not do any type of brute forcing to seel the vehicle. Outstanding service! More
I was in the market for a new car. The staff was helpful and friendly without being pushy during the entire process. The atmosphere was very laid back. I did not feel pressured in any way while making my pu and friendly without being pushy during the entire process. The atmosphere was very laid back. I did not feel pressured in any way while making my purchase. I would recommend this dealership to everyone. More
After searching for a new car for several weeks, I had decided on the Kia Soul. I visited several dealerships in the Austin and Sana Antonio areas, and found South Point Kia to be the best. I gave them my decided on the Kia Soul. I visited several dealerships in the Austin and Sana Antonio areas, and found South Point Kia to be the best. I gave them my business because Esteban was willing to work with me and my needs and didn't pressure me to make a purchase I did not want. I will be personally recommending them to my friends. More
Shawn Hamze of SouthPoint Kia is awesome. Very customer Shawn Hamze of SouthPoint Kia is awesome. Very customer friendly . Found the perfect color and options, then negotiated our way into the finance dept Shawn Hamze of SouthPoint Kia is awesome. Very customer friendly . Found the perfect color and options, then negotiated our way into the finance dept. Finance Dir. Mr. Ali Fawaz worked a deal to my satisfaction and got many thank you' for our purchase from Mr. Hamze/Mr. Fawaz whom I thanked in return. By fare this is was a great experience working with Mr. Shawn Hemze and Mr. Ali Fawaz. I would recommend speaking to Shawn for future purchases. More