Kia of South Austin
Austin, TX
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Excellence in service I was so impressed by being kept in the loop with reference to my auto repairs. The service department kept me informed the entire time. Customer rela I was so impressed by being kept in the loop with reference to my auto repairs. The service department kept me informed the entire time. Customer relations are a priority with Kia of South Austin. Very impressed. Thank you Kia of South Austin! More
Excellent Job My service representative was very courageous, efficient, and knowledgeable. He reminded me my car needed maintenance, automatic transmission, and bra My service representative was very courageous, efficient, and knowledgeable. He reminded me my car needed maintenance, automatic transmission, and brake fluid change. I even got a car wash free. It was like a bonus. I was out of there in no time. Great job done More
Two friendly and hard-working Sean,s On the way to Kia, I phoned and asked for Shawn (had bought our last car from Shawn Hamze). He probably wasn't there but we were helped by two very f On the way to Kia, I phoned and asked for Shawn (had bought our last car from Shawn Hamze). He probably wasn't there but we were helped by two very friendly and hard-working "Shawn"s. They kept working til they were able to get us into the right car. Then when we came back later to get the second key they were waiting for us and made sure the locksmith didn't leave til we could arrive. More
I purchased a 2017 Hybrid Optima I came in for service on my 2013 Optima and while waiting I walked around the lot and Devin showed me some newer Optima's and then I decided to purcha I came in for service on my 2013 Optima and while waiting I walked around the lot and Devin showed me some newer Optima's and then I decided to purchase on and the process was pretty quick and painless. More
Always great service! As always, fast, courteous, and complete. Even washed my car... The only reason it's a 4 is the facility has been under construction now for two sche As always, fast, courteous, and complete. Even washed my car... The only reason it's a 4 is the facility has been under construction now for two scheduled visits over 7 months and it's a freaking zoo with cars double parked and folks in each other's way. Finish the facility! More
Great service - Great communication - Great cars I couldn't have been more pleased with the service I received at Kia of South Austin. From my sales person to the sales managers, all were professiona I couldn't have been more pleased with the service I received at Kia of South Austin. From my sales person to the sales managers, all were professional, courteous and genuinely cared about my buying experience. I would highly recommend this dealership to anyone looking for a KIA. I had no issues or complaints whatsoever. More
Chris Zachary at Kia of South Austin is awesome! Chris Zachary at Kia of South Austin was wonderful to work with. I had my car totaled by a drunk driver and I was very stressed about that and everyth Chris Zachary at Kia of South Austin was wonderful to work with. I had my car totaled by a drunk driver and I was very stressed about that and everything that goes with it. He was very easy going, listened to what I thought I needed in a car and then found me the perfect car for my needs. We had to wait way too long to get a check from the insurance company, but Chris hung in there with us and was ready to go once we had the check. He also was very nice and respectful to my dad who I had brought along for fun to test drive cars. I would definitely recommend Chris and will go to him first when I start looking for a car for my teenage son. More
Devin was very helpful Got off to a bad start with a inexperienced sales person. The 2nd sales person was better able to work with me and answer all the questions and conce Got off to a bad start with a inexperienced sales person. The 2nd sales person was better able to work with me and answer all the questions and concerns I had. This us my 2nd Kia, I had a Forte for 4 years and never had any issues with it. I had all my oil changes and regular maintenance done there and they have always been courteous and prompt. More
Excellent The service was excellent, customer service was great. I was very happy with my service and attention to my service that was needed today. Especiall The service was excellent, customer service was great. I was very happy with my service and attention to my service that was needed today. Especially the car wash. More
Great customer service I had to bring my car in to have hte hatch door fixed. They had it fixed in one day and when I got here to pick it up it was a few minutes past their I had to bring my car in to have hte hatch door fixed. They had it fixed in one day and when I got here to pick it up it was a few minutes past their closing time. One of the people working there was in his car and saw that I was trying to get in. He parked his car and came in and found my paperwork and keys and I was off. That was above and beyond the call of duty and I really appreciate it. More