Kia of South Austin

I went in to buy a certified used car From the moment I entered, someone was immediately available to help me. They asked me specific questions about my needs and wants so that they coul From the moment I entered, someone was immediately available to help me. They asked me specific questions about my needs and wants so that they could pinpoint a vehicle that would meet those needs. I explained what I had to have and what I would like to have, and what I could do without. They offered more than one option so I could make my own comparison. The sales person was friendly and courteous, and the finance manager explained everything in detail. I asked a lot of questions, and they were very patient. More

Got a tire replaced After the tire mobility kit in my 2016 Soul didn't work, I got my car towed to the dealership to get it fixed. They quickly replaced the tire and kept After the tire mobility kit in my 2016 Soul didn't work, I got my car towed to the dealership to get it fixed. They quickly replaced the tire and kept me informed about the cost of the repair. More

Service Maintance As soon as I walked in to the service center Monica Mojica greeted me and was extremely professional and listened to my concerns. She kept me informe As soon as I walked in to the service center Monica Mojica greeted me and was extremely professional and listened to my concerns. She kept me informed through-out my wait time and ensured everything was completed on my vehicle. More

Very positive experience We were pleasantly surprised this visit. The dealership has gone thru some changes in management and personnel and they are definitely getting things We were pleasantly surprised this visit. The dealership has gone thru some changes in management and personnel and they are definitely getting things together. We ended up not even needing to purchase parts & labor. Minor issue discovered by the tech & our issue was resolved quickly. We were treated to a free car wash on top of it & everyone was pleasant & attentive. Very good experience Rating below on parts is reflective of this visit. More

Service Department really came through! The service reps (Shawn ad Eddie) recognized the issues with my vehicle and acknowledged they should be covered by the warranty. They took care of eve The service reps (Shawn ad Eddie) recognized the issues with my vehicle and acknowledged they should be covered by the warranty. They took care of everything and were very easy to work with. The only reason I am giving them 5 stars is because there was no option to choose 6. More

Good buying experience Devin was great, he did his best to help us out. We were happy with his service and knowledge of the vehicle. Great salesman! Thank you. Devin was great, he did his best to help us out. We were happy with his service and knowledge of the vehicle. Great salesman! Thank you. More

Kyle was awesome ! I worked with Kyle , from the moment we met he was very professional and polite. He listened to what I actually wanted and made it happen. I couldn’t I worked with Kyle , from the moment we met he was very professional and polite. He listened to what I actually wanted and made it happen. I couldn’t ask for a better car buying experience! Thank you so much Kia if south Austin and special thanks to Kyle ! Loving my new car ! More

salesman We went into Kia to look at a Kia Sorento and we had Devin K. help us. Devin was a very nice and courteous salesman. He was very knowledgeable about h We went into Kia to look at a Kia Sorento and we had Devin K. help us. Devin was a very nice and courteous salesman. He was very knowledgeable about his job and what he does. I would recommend Kevin to my friends and family. He took very good care of us.12/29/2017. More

convenient and courteous. was very pleased with process...got cleaned up and gone pretty fast too...plus the plates and all else was taken care of...had no issues whatsoever... was very pleased with process...got cleaned up and gone pretty fast too...plus the plates and all else was taken care of...had no issues whatsoever...my sales dude was great More

Easy Breezy Love this dealer as a personal and commercial consumer. The only thing is that I noticed my car didn't get pulled in for service for about 45 minutes Love this dealer as a personal and commercial consumer. The only thing is that I noticed my car didn't get pulled in for service for about 45 minutes after my scheduled appointment. I'm pretty firm on punctuality and that was disheartening. More