Kia of South Austin
Austin, TX
Filter Reviews by Keyword
By Type
Showing 530 reviews
Fastest oil change ever This is my 2nd KIA Soul. And the dealership is a big part of the reason. Came in for an oil change. Very fast, pleasant service. This is my 2nd KIA Soul. And the dealership is a big part of the reason. Came in for an oil change. Very fast, pleasant service. More
Repair Service Getting an appointment was easy. Service was excellent from the beginning to the end. Will definitely bring car make for future service. Extremely ple Getting an appointment was easy. Service was excellent from the beginning to the end. Will definitely bring car make for future service. Extremely pleased with overall experience. More
Excellent customer service at Kia The only way to describe my experience at Kia is absolute excellence! Jason, my service manager was fantastic in his attention to detail, communicatio The only way to describe my experience at Kia is absolute excellence! Jason, my service manager was fantastic in his attention to detail, communication, courtesy and overall effectiveness! Because of people like him and the professionalism and services, I recommend Kia South to everyone. More
Service El personal es muy amable son atentos. Durante mi visita me trataron bien,fueron respetuosos, m escucharon en cuanto a mis necesidades y preocupación, El personal es muy amable son atentos. Durante mi visita me trataron bien,fueron respetuosos, m escucharon en cuanto a mis necesidades y preocupación, respondieron todas mis preguntas amablemente, me dieron algunas opciones para mis próximos mantenimientos, en general un excelente servicio. Gracias por los cupones y por lavar mi carro se los agradezco, es una gran ayuda, gracias. More
Good Experience Esteban Is a great help. I am comfortable with him, and rely on what he tells me. He is a credit to your dealership. You also have a great employee Esteban Is a great help. I am comfortable with him, and rely on what he tells me. He is a credit to your dealership. You also have a great employee in Finance, where the final paperwork was done. I cannot remember the name of the man that helped me through all of that, but he was also exceptional. You need to reward, and keep, people like these. However, your detailing department is not what it was when I took delivery of 2 previous vehicles. This car had areas that needed further cleaning. My new car was not detailed as well as previous cars. Esteban, and the guy in Finance were GREAT! But, the detail folks let them down a bit. More
Super! Honest! Took car in for a banging noise. Was so nervous it would be something major. Walt was my service advisor. He had the car checked out and called me as Took car in for a banging noise. Was so nervous it would be something major. Walt was my service advisor. He had the car checked out and called me as soon as he knew what they found. It was just a loose bolt. Thank goodness! The service was quick, friendly and accurate. I will definitely go back! More
Superb Customer Service Although the service department is working out of a trailer, they all seemed to make the best of it. From the moment I walked in for my appointment; Although the service department is working out of a trailer, they all seemed to make the best of it. From the moment I walked in for my appointment; to the time the oil change was completed, I was treated like a VIP -- that was a pleasant surprise. No wonder Kia of South Austin is one of the top rated dealerships in Austin! More
Excellent experience Working with Kyle Livingston to purchase my Soul was an excellent experience. He was very kind and efficient. I left completely satisfied. I would def Working with Kyle Livingston to purchase my Soul was an excellent experience. He was very kind and efficient. I left completely satisfied. I would definitely recommend this dealership More
Terrible Service Department Since 2010 I have bought 3 new veh.from this dealership.. service was a 10 until 2015. today 11 am appt. not out until 5 pm on oil change and tire rot Since 2010 I have bought 3 new veh.from this dealership.. service was a 10 until 2015. today 11 am appt. not out until 5 pm on oil change and tire rotation. More
Awesome Very nice service. The service representative took care everything for me. Very professional and courteous. Timely. This is the place I want to come b Very nice service. The service representative took care everything for me. Very professional and courteous. Timely. This is the place I want to come back always More