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Kia of South Austin

Austin, TX

4.2
609 Reviews

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 609 reviews

June 28, 2025

Great, very pleasant and helpful service manager. No issues with the service. All great great. More

by az.morf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
De Vontae was my service advisor and he was great.
June 24, 2025

Plenty of room and quiet place if you are waiting for your vehicle. Comfortable chairs and a place to sit back and relax for a while. More

by jimpowell52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiny, Derek Jackson
Jun 25, 2025 -

Kia of South Austin responded

Hi, we really appreciate your positive review! We can't wait to see you again, have a great day.

June 23, 2025

Service department is great! They are communicative, professional and helpful. Wait time for regular service was minimal. More

by grchiasson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Jun 25, 2025 -

Kia of South Austin responded

Hello, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Kia of South Austin

June 21, 2025

I have several vehicles and deal with other dealerships including Honda. This dealership is by far the most professional and customer centric group I deal with. So far they have been a pleasure to do busin More

by rvsthezen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Martinez, Derek Jackson
Jun 23, 2025 -

Kia of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kia of South Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

June 21, 2025

David Norris was extremely courteous and helpful. My vehicle was repaired in a timely manner. More

by charburger121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Norris
Jun 23, 2025 -

Kia of South Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to David here at Kia of South Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

June 21, 2025

Our car was broken into. They tried to steal the Kia Soul but through recall at this very same dealership an anti theft device had already been installed. Happy that the repa More

by Dianeikonomidis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Warren
Jun 23, 2025 -

Kia of South Austin responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 21, 2025

I made an appointment, waited while work was completed. At the end I had a clean car, oil changed, alignment, and tires rotated. 1.5 hrs. I think that is great. More

by deniset
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 23, 2025 -

Kia of South Austin responded

Hi Deniset, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2025

The Kia Rep and Technicians have always done a good job. Professional and knowledgeable. Thank you. More

by goo19567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There was a young lady who helped me. I apologize I ca’t remember her name. She did a great job.
Jun 21, 2025 -

Kia of South Austin responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2025

Service department is sub par. They aren’t that helpful with fixing issues and more concerned about protecting the bottom line of the dealership than about customer service. More

by A.r.kotler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zane May
Jun 20, 2025 -

Kia of South Austin responded

Mr. Kotler,   Please contact me at your earliest convenience to discuss the issue with your recent visit.    John Scurlock Service Director - Kia of South Austin jscurlock@kiaofsouthaustin.com - 512-583-4805

June 15, 2025

Great service. Always on target in the service department. Would go nowhere else. Always recommend you guys. More

by mahopaclynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore ortega
Jun 16, 2025 -

Kia of South Austin responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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