
Kia of South Austin
Austin, TX
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Great fast service on replacing my Kia fob today. After ruining my fob in the wash, I purchased a new fob online, and brought it in to be re-programmed to match my existing fob. Mason met right away After ruining my fob in the wash, I purchased a new fob online, and brought it in to be re-programmed to match my existing fob. Mason met right away and told me they could get it done in an hour. Sure enough, an hour later I had my working fob! More
Outstanding service. Advisor was knowledgeable and courteous. He explained in detail my issue and how if was going to be resolved. Advisor was knowledgeable and courteous. He explained in detail my issue and how if was going to be resolved. More
Literally no communication until I emailed the general manager and service manager. No returned calls, empty promises to get in touch. They should look to Kia of round rock for advice on how to run a serv manager and service manager. No returned calls, empty promises to get in touch. They should look to Kia of round rock for advice on how to run a service department. I will never use them again. More