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Kia of Round Rock

Round Rock, TX

4.8
1,242 Reviews
Learn more about us at Kia Of Round Rock Not all car dealerships are created equal, and here at Kia Of Round Rock, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Round Rock to the nearby communities of Georgetown, Cedar Park, Austin, Pflugerville, Temple, Leander and Central Texas, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs. Come to Kia Of Round Rock for a Care-Free Car-Ownership Experience We view drivers from the Georgetown, Cedar Park, Austin, Pflugerville, Temple, Leander, Central Texas and beyond not just as customers but as individuals with unique needs. Our goal is to match you with the Kia model that suits you best so that you leave our Round Rock dealership with the Car, Hatchback, Sedan or SUV that suits your lifestyle. Our financing team is also here to find the lease or loan that accommodates your needs. When it's time for maintenance, we offer the precision, speed, and affordability to keep your Kia Soul, K5, Rio, Telluride or Forte in peak condition. Visit Kia Of Round Rock Today to get Started Our showroom in Round Rock is a quick drive from the surrounding Georgetown, Cedar Park, Austin, Pflugerville, Temple, Leander and Central Texas areas. Our staff is happy to answer any and all Kia questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

600 Jeffrey Way

Round Rock, TX

78665

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Showing 1,242 reviews

November 30, 2021

After my oil change the technician didn’t throw away the boxes that the oil came in but put them back in the vehicle. Was charged $50.00 dollars when the last time I had my oil charged there it was $25.00 d More

by WILLIAMSINDAYDEDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t deal with any of these people!
Nov 30, 2021 -

Kia of Round Rock responded

Hello, Our team at Kia of Round Rock strives to provide a five-star experience for every client, every time. I’d like to speak with you about your last visit in detail. Please reach out to me at your earliest convenience at zacharybrown1@lithia.com. Thanks so much and I look forward to speaking with you soon. Zac Brown – Service Manager

November 30, 2021

Very good service and very good car, I love KIA, and I hope I could keep buing more KIAs More

by pacocanalizo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
Dec 03, 2021 -

Kia of Round Rock responded

Thanks for the recommendation and five stars! We appreciate you choosing Kia of North Austin and hope to see you again soon!

November 30, 2021

Eric was awesome! Great customer service allowing Lyft ride to my appt while u worked on my car!! More

by Pambuske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in service
Dec 03, 2021 -

Kia of Round Rock responded

Thanks for the five stars, Pam! Eric and the crew at Kia of Round Rock were thrilled to hear your kind words. We hope to see you again soon!

November 27, 2021

The staff was very friendly and knowledgeable about each vehicle that my husband and I were interested in. The salesman was also very courteous and didn’t rush through the purchase. More

by TYBERIUS3000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
Nov 30, 2021 -

Kia of Round Rock responded

Thank you for the five stars! Our team at Kia of Round Rock was delighted to hear your kind words. We hope to see you again soon!

November 27, 2021

Very professional, the service.needed was handled quicky. Every step was explained so no surprises. More

by GTBIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Kia of Round Rock responded

Thanks for taking the time to provide our team with positive feedback! We hope to see you again soon at Kia of Round Rock!

November 27, 2021

Didnt even get a service yet. Place is dysfunctional. Scratched my rims. Round Rock Kia is unorganized with one heck of a snobby advisor in Jamie More

by KWHITE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie
Dec 03, 2021 -

Kia of Round Rock responded

Hello, Our team at Kia of Round Rock strives to provide a five-star experience for every client, every time. We do our absolute best to ensure that each one of our customers has the complete attention of our team members when they’re at the dealership, especially if they’ve scheduled an appointment. It sounds like we fell short of our five-star goal, and I want to make that right. Please reach out to me at your earliest convenience at jerryholliday@lithia.com. Thanks so much and I look forward to speaking with you soon. Jerry Holliday – General Sales Manager

November 27, 2021

All the staff from the customer service representatives, cashiers and the mechanics provide excellent customer service. They all are courteous and friendly. More

by FDHEALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose De Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel (Jose) Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Fought, Richard Frazier
Nov 30, 2021 -

Kia of Round Rock responded

Thanks for taking the time to provide our team with positive feedback. Everyone at Kia of Round Rock was thrilled to hear your kind words. We hope to see you again soon!

November 27, 2021

Dealership was very clean Scott was very helpful and courteous. Service was very good and prompt. More

by LAVON-AGUIRRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Karr
Nov 30, 2021 -

Kia of Round Rock responded

Thanks for the positive feedback! We look forward to seeing you again soon at Kia of Round Rock!

November 26, 2021

My initial walk in was not so friendly but my sales representative was extremely sweet and patient with me Thank you Letecia Mamae More

by Estelarodriguez2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Letecia Mamae & Aaron Brown
Nov 30, 2021 -

Kia of Round Rock responded

Thank you for the five stars! Our team at Kia of Round Rock was delighted to hear your kind words. We hope to see you again soon!

November 26, 2021

Patience and calm .Those are keys words and adjectives Patience and calm . Those are keys words and adjectives that quality my sale rep that assisted me ..very helpful More

by siewemax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose De Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Kia of Round Rock responded

Thanks for the kind words! Jose is an asset to our team at Kia of Round Rock, and we're happy to hear that you're happy! Hope to see you again soon at Kia of Round Rock.

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