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Kia of Round Rock

Round Rock, TX

Overview
Employees
Reviews
Vehicles
4.8
1,242 Reviews
Learn more about us at Kia Of Round Rock Not all car dealerships are created equal, and here at Kia Of Round Rock, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Round Rock to the nearby communities of Georgetown, Cedar Park, Austin, Pflugerville, Temple, Leander and Central Texas, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs. Come to Kia Of Round Rock for a Care-Free Car-Ownership Experience We view drivers from the Georgetown, Cedar Park, Austin, Pflugerville, Temple, Leander, Central Texas and beyond not just as customers but as individuals with unique needs. Our goal is to match you with the Kia model that suits you best so that you leave our Round Rock dealership with the Car, Hatchback, Sedan or SUV that suits your lifestyle. Our financing team is also here to find the lease or loan that accommodates your needs. When it's time for maintenance, we offer the precision, speed, and affordability to keep your Kia Soul, K5, Rio, Telluride or Forte in peak condition. Visit Kia Of Round Rock Today to get Started Our showroom in Round Rock is a quick drive from the surrounding Georgetown, Cedar Park, Austin, Pflugerville, Temple, Leander and Central Texas areas. Our staff is happy to answer any and all Kia questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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600 Jeffrey Way

Round Rock, TX

78665

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Showing 1,242 reviews

March 05, 2022

Liars, promised a rental car when car is in for warranty work. Promised a 2day repair, it was 2 weeks. Returned my vehicle not working. Returned my vehicle and it broke down on the way home. Don't plan to e More

by TJCBEAUTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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Mar 27, 2022 -

Kia of Round Rock responded

Hello, our goal is to deliver top-level service to all our clients, and it is unfortunate to learn we didn’t reach that mark during your recent experience. I’d like to learn more about your recent visit so I can help make things right. Please contact me at zacharybrown1@lithia.com at your earliest convenience. Thank you, and I am looking forward to hearing from you soon. Zac Brown Service Manager

March 04, 2022

Everyone was helpful and professional. The car was ready when promised and the dealership was clean and well equipped. More

by Donpace44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 08, 2022 -

Kia of Round Rock responded

Thanks so much for taking the time to provide our team at Kia of Round Rock with a five-star review! We appreciate your patronage and look forward to seeing you again soon.

March 04, 2022

Staff is always friendly even when crowded. My service took as long as they estimated. More

by Chrisci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
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Mar 08, 2022 -

Kia of Round Rock responded

Thanks so much for the kind words! We look forward to serving you again soon!

March 04, 2022

Matt and the whole staff were friendly and helpful the service was fast and done ontome More

by a.sheppard00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Mar 08, 2022 -

Kia of Round Rock responded

Thanks for the five stars! We appreciate your patronage at Kia of Round Rock and look forward to serving you again soon!

March 03, 2022

I'm satisfai with the service everything time I go and I like how they trata me More

by Sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Recall
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Mar 08, 2022 -

Kia of Round Rock responded

Thank you, Sylvia!

March 02, 2022

Matt Fought did an excellent job managing our service. He kept us up to date the whole time. Thanks More

by Perrykoehn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
Report | Print
Mar 02, 2022 -

Kia of Round Rock responded

Thanks for the five stars and recommendation, Perry! Matthew is an asset to our team. We look forward to seeing you again soon at Kia of Round Rock.

March 02, 2022

Crooks that treat woman like they're stupid. Inflated cost to repair Kia quoted $2,800.00 and local shop charged $600.00 argued with me about how many catakytic converters are on my car. Kia sa More

by NVINETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Fought, Brandon Carlson
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Mar 02, 2022 -

Kia of Round Rock responded

Mrs. Vinetti, We explained at great length the difference in what we quoted you for the proper professional repair of your 2014 Kia Soul versus what a non-Kia repair shop quoted you. We use original Kia parts. Some repair shops use aftermarket parts. We have found that aftermarket parts are not reliable. After you disputed the difference, we recommended that you get more information from the other repair shop to make sure they would be repairing it properly so your vehicle would operate as it should. We physically went over the vehicle operations in our repair facility to get an accurate diagnosis. We also called other local repair shops using original Kia parts, and found that we were competitively priced for this type of repair. The other repair shop has not even seen the vehicle to diagnose it properly. We waived the diagnostic fee which cost you zero money from our repair facility. We advised you that your vehicle was out of the warranty period as you were aware with over 109,000 miles. We make every reasonable effort to provide as much information to our service customers so they can make the best decision regarding their vehicle maintenance and repair. I am at a loss for what we did incorrect. Respectfully, Brandon Carlson, GM

March 01, 2022

Gran atencion por parte de Edgar, quien fue la persona a cargo de procesar mi visita para el servicio de mantenimiento de mi auto. More

by Emil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar
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Mar 02, 2022 -

Kia of Round Rock responded

Agradecemos las cinco estrellas y esperamos volver a verte pronto en Kia of Round Rock.

March 01, 2022

Great service at reasonable price. Jaime was very helpful in getting the work requested done in a timely manner. More

by Semperfilonghorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Mace
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Mar 02, 2022 -

Kia of Round Rock responded

Thanks so much for choosing Kia of Round Rock! We appreciate your patronage and look forward to serving you again soon!

February 28, 2022

Staff was kind, accommodating, knowledgeable, respectful of my time and the facility was clean quiet and comfortable. More

by Rita
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Fought
Report | Print
Mar 02, 2022 -

Kia of Round Rock responded

Thanks for the kind words, Rita! We appreciate you choosing Kia of Round Rock and look forward to seeing you again soon.

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