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Kia of Round Rock

Round Rock, TX

4.8
1,242 Reviews
Learn more about us at Kia Of Round Rock Not all car dealerships are created equal, and here at Kia Of Round Rock, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of Round Rock to the nearby communities of Georgetown, Cedar Park, Austin, Pflugerville, Temple, Leander and Central Texas, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs. Come to Kia Of Round Rock for a Care-Free Car-Ownership Experience We view drivers from the Georgetown, Cedar Park, Austin, Pflugerville, Temple, Leander, Central Texas and beyond not just as customers but as individuals with unique needs. Our goal is to match you with the Kia model that suits you best so that you leave our Round Rock dealership with the Car, Hatchback, Sedan or SUV that suits your lifestyle. Our financing team is also here to find the lease or loan that accommodates your needs. When it's time for maintenance, we offer the precision, speed, and affordability to keep your Kia Soul, K5, Rio, Telluride or Forte in peak condition. Visit Kia Of Round Rock Today to get Started Our showroom in Round Rock is a quick drive from the surrounding Georgetown, Cedar Park, Austin, Pflugerville, Temple, Leander and Central Texas areas. Our staff is happy to answer any and all Kia questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

600 Jeffrey Way

Round Rock, TX

78665

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Showing 1,242 reviews

March 11, 2022

I am very pleased with their service at Kia. The people that work there are very friendly.I appreciate the way they treated me during my visit n very concern with my problem on my car. More

by Happy
Recommend Dealer
Yes
Employees Worked With
John Sheeks
Mar 14, 2022 -

Kia of Round Rock responded

Hello, we're happy that you're happy with your recent visit to Kia of North Austin! We appreciate your patronage and look forward to seeing you again soon.

March 11, 2022

Excellent customer service Arturo was very helpful informed on things I need to look for between time of next maintenance appointment. More

by ARAJAS06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
Mar 14, 2022 -

Kia of Round Rock responded

Thanks for the kind words! We hope to see you again soon at Kia of Round Rock.

March 10, 2022

This is an amazing team of caring & professional people. They've always gone above & beyond to answer my questions or ensure my Niro is running properly. HIGHLY RECOMMEND Kia of Round Rock & the vehicles th More

by shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Mar 14, 2022 -

Kia of Round Rock responded

Thanks so much for the kind words, Shelly! We appreciate your recommendation and look forward to seeing you again soon!

March 10, 2022

I made my appointment for an oil change about 2 wks in advance. I told the advisor prior to that date that I’d be staying with my car. While at the service counter delivering my car the advisor said it wo More

by PAM_HOFFMAN
Recommend Dealer
Yes
Employees Worked With
Service dept I don’t remember his name
Mar 27, 2022 -

Kia of Round Rock responded

Hello Pam, our goal is to deliver top-level service to all our clients, and it is unfortunate to learn we didn’t reach that mark during your recent experience. I’d like to learn more about your recent visit so I can help make things right. Please contact me at zacharybrown1@lithia.com at your earliest convenience. Thank you, and I am looking forward to hearing from you soon. Zac Brown Service Manager

March 09, 2022

I had a great experience. The staff were very accommodating and helpful in answering all my questions and in providing prompt and excellent service More

by Cjo76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar
Mar 25, 2022 -

Kia of Round Rock responded

Thanks for the kind words! We are delighted to hear that our team was able to provide excellent service during your most recent visit to Kia of Round Rock.

March 09, 2022

Lack of communication, over priced on parts and labor. Turnaround time was much too long. It took them nearly a month to hand my car back over to me, and I was over charged nearly $800. Will never bring a More

by COLLIN_GANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Fought
Mar 27, 2022 -

Kia of Round Rock responded

Hi Collin, our goal is to deliver top-level service to all our clients, and it is unfortunate to learn we didn’t reach that mark during your recent experience. I’d like to learn more about your recent visit so I can help make things right. Please contact me at zacharybrown1@lithia.com at your earliest convenience. Thank you, and I am looking forward to hearing from you soon. Zac Brown Service Manager

March 09, 2022

I was happy with the recall service performed . My only complaint is nobody answers the service lines . Happened to me every time I tried calling . More

by Frittsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie in service
Mar 27, 2022 -

Kia of Round Rock responded

Hello, thanks for the feedback! We value all comments from our clients and will definitely address this internally. Thanks again for choosing Kia of Round Rock!

March 07, 2022

Great service always! First visit with advisor Edgar, very polite and informative. Thank you so much More

by Jksantana17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Desjardin
Mar 14, 2022 -

Kia of Round Rock responded

Hello, we're delighted to hear that Edgar provided you with great service during your most recent visit to Kia of Round Rock. Thank you for trusting our team with your automotive needs and for the recommendation! We look forward to serving you well into the future!

March 07, 2022

Kia did not commit to the package deal. Just as I committed to sale as I purchased the vehicle. More

by ANNAGARCIA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Carlson
Mar 27, 2022 -

Kia of Round Rock responded

Hi Anna, our team at Kia of Round Rock strives to provide a five-star experience for every client, every time. I’d like to learn more about your recent purchase. Please reach out to me at your earliest convenience at jerryholliday@lithia.com. Thanks so much and I look forward to speaking with you soon. Jerry Holliday – General Sales Manager

March 06, 2022

I love to go there for my free oil changes. The lounge is nice and I love the coffee machine. Thanks More

by capucinawalton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hayat Ghani
Mar 14, 2022 -

Kia of Round Rock responded

Thanks for the positive feedback! We hope to see you again soon at Kia of Round Rock!

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