Kia of Round Rock
Round Rock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I am very pleased with their service at Kia. The people that work there are very friendly.I appreciate the way they treated me during my visit n very concern with my problem on my car. The people that work there are very friendly.I appreciate the way they treated me during my visit n very concern with my problem on my car. More
This is an amazing team of caring & professional people. They've always gone above & beyond to answer my questions or ensure my Niro is running properly. HIGHLY RECOMMEND Kia of Round Rock & the vehicles th They've always gone above & beyond to answer my questions or ensure my Niro is running properly. HIGHLY RECOMMEND Kia of Round Rock & the vehicles they have to offer!! More
I made my appointment for an oil change about 2 wks in advance. I told the advisor prior to that date that I’d be staying with my car. While at the service counter delivering my car the advisor said it wo advance. I told the advisor prior to that date that I’d be staying with my car. While at the service counter delivering my car the advisor said it would take 1 1/2,to 2 hrs for the service . He was very nice. My concern isn’t necessarily with him, my concern is that the appointment took over 3 hrs. I would have appreciated better communication. I had to cancel an appointment for later that afternoon because of the extra time . There was nothing extra that my car required to justify the increase in time. I left the dealership not feeling like a valued customer. There were other people waiting in the waiting room that were getting anxious about the long wait too. My guess is that they didn’t have enough technicians for the amount of work they had scheduled. More
I had a great experience. The staff were very accommodating and helpful in answering all my questions and in providing prompt and excellent service The staff were very accommodating and helpful in answering all my questions and in providing prompt and excellent service More
Lack of communication, over priced on parts and labor. Turnaround time was much too long. It took them nearly a month to hand my car back over to me, and I was over charged nearly $800. Will never bring a Turnaround time was much too long. It took them nearly a month to hand my car back over to me, and I was over charged nearly $800. Will never bring a car back here for repairs. More
I was happy with the recall service performed . My only complaint is nobody answers the service lines . Happened to me every time I tried calling . My only complaint is nobody answers the service lines . Happened to me every time I tried calling . More