Route 23 Kia - Service Center

Wow! Excellent customer service is a rare find these days, but Route 23 Kia has it! They honored the appointment I made. They honored the length of time they said the appointment would take. They treat days, but Route 23 Kia has it! They honored the appointment I made. They honored the length of time they said the appointment would take. They treat you like you want to be treated. At this dealership, you are a valued customer More

I took my Kia here for my regularly scheduled maintenance, and thanks to Scott, I will be going to this location from now on. Every single step of the process was 5 stars. Scott was absolutely am maintenance, and thanks to Scott, I will be going to this location from now on. Every single step of the process was 5 stars. Scott was absolutely amazing, from scheduling my appointment to giving me a summary of everything that was performed. He was very patient, kind, and detailed, making sure I understood what was being checked and why, and made me feel confident that his team has my best interest in mind. They weren't a minute over the estimated time to complete my service, unlike other locations. The cost was also much more affordable than expected. Amazing! More

I'm positively surprised by my experience with the service center at Route 23 Kia. Scott and Jorge were very helpful throughout the process and made everything smooth and easy. I'll use them again if service center at Route 23 Kia. Scott and Jorge were very helpful throughout the process and made everything smooth and easy. I'll use them again if needed! More

Today I purchased a Kia Optima at Route 23 Kia. Troy helped me choose a car that fit all my wants, needs and price range. He was very friendly and accommodating. And Jeff Shuford finalized my purchase a helped me choose a car that fit all my wants, needs and price range. He was very friendly and accommodating. And Jeff Shuford finalized my purchase and was extremely friendly and made the paperwork simple and easy. What a pleasure it was to work with these two men! More

Service department is very efficient and professional. I like to wait for my vehicle and they have me in and out within a good time frame...just enough time to hit the showroom and talk with Sergio Ramirez like to wait for my vehicle and they have me in and out within a good time frame...just enough time to hit the showroom and talk with Sergio Ramirez about my next vehicle I will be purchasing from them More

Bought my brand new Kia from Troy. Got a great deal. A few months later got into an accident and he helped me out. Back on the road all thanks to their service center! I highly recommend! few months later got into an accident and he helped me out. Back on the road all thanks to their service center! I highly recommend! More

Very great service. Got my car repaired, now it's running great. Scott and all the other technicians were extremely helpful and very nice. We are so grateful for all their hard work great. Scott and all the other technicians were extremely helpful and very nice. We are so grateful for all their hard work More

I wanted to share my thanks to Scott, the service manager. I had a mishap reversing out of a tight space in a parking garage and consequently smashed my driver's side mirror. Scott made every effort manager. I had a mishap reversing out of a tight space in a parking garage and consequently smashed my driver's side mirror. Scott made every effort to get the new part as well as ensure that it was painted in a concise time frame. Thanks again, Scott, and all the team for your phenomenal service! More

I have been to this dealership a few times for car service, and they have always finished it sooner than I expected. The service department is very friendly and professional. Every time I ask for Scot service, and they have always finished it sooner than I expected. The service department is very friendly and professional. Every time I ask for Scott, he is always very nice. I will definitely keep going back here for the servicing More

Turned around somewhere in November 2019 with new ownership. The sales manager is fantastic. I have a 2013 Kia Optima EX that I LOVE. My only key fob broke, and batteries wasn’t fixing it. They helpe ownership. The sales manager is fantastic. I have a 2013 Kia Optima EX that I LOVE. My only key fob broke, and batteries wasn’t fixing it. They helped me get a new working fob, and gave excellent customer service! Highly recommend! More