Kia of Riverdale

Excellent service department..great deal on our optima and now I am interested in a hatchback. Would highly recommend Maroon Kia..they are the best BY FAR!!!!! and now I am interested in a hatchback. Would highly recommend Maroon Kia..they are the best BY FAR!!!!! More

Horrible experience. They switched trade in price at signing. Lied to twice after sale. Have had multiple issues with a brand new vehicle including rust and service light. Rude and not worth the hassle. signing. Lied to twice after sale. Have had multiple issues with a brand new vehicle including rust and service light. Rude and not worth the hassle. More

Dear Maroon KIA, Thank you all for making my car Dear Maroon KIA, Thank you all for making my car buying experience a pleasurable one. You made me a believer again in buying a car from a reputabl Dear Maroon KIA, Thank you all for making my car buying experience a pleasurable one. You made me a believer again in buying a car from a reputable dealer. I'm looking forward to referring business to you, recommending people see you, and the opportunity to grow our two companies together. Cordially, Michael Pane More

Not your typical new car buying experience; actually didn't want to leave the dealership. Personnel make you feel like you have known them forever. didn't want to leave the dealership. Personnel make you feel like you have known them forever. More

All around great experience. Quick email response. Good selection of used cars. Good prices. Friendly employees. Looking forward to a long relationship at this dealership selection of used cars. Good prices. Friendly employees. Looking forward to a long relationship at this dealership More

I started having a problem with my 2011 Kia Optima SX Turbo(a little over 5,000 mi.) on July 5,2012. When I began to accelerate , I experienced a sudden power loss, The traction control Icon would come o Turbo(a little over 5,000 mi.) on July 5,2012. When I began to accelerate , I experienced a sudden power loss, The traction control Icon would come on and the car would drop to 20 MPH & wouldn't go faster then 40 MPH.The car would shake & make a rattling noise.I would pull over & shut the car off & when I restarted the car it seemed OK.But the symptoms would reappear at various times.I took the car in for servicing , oil change etc. and told John what was going on.He was patient & took down a detailed history of the events.I picked the car up & John explained the car showed a code for a faulty spark plug.Some other minor adjustment had been done & they road tested the car & the car seemed alright. Not too long after I got the car back the problem reappeared. I would shut the car down & tried to continue to use the car.Finally when an episode took place I limped the car back to the dealership ,left it running & told John what was happening. He was very patient & made arrangements for a loaner car & said they would keep the car for awhile to get to the bottom of the problem.John gave me update phone calls to let me know how things were going.It wasn't showing any codes but there was a history of a problem with a part which they replaced and after extensive road testing , the problem seemed to be solved. I picked the car up and took it out for a ride and the symptoms reappeared. I got the car back to the dealer & told them to keep the car until it was fixed. At this point Tony got involved , he could sense my frustration. He told me he would get corporate Kia involved and they were going to hook the car up to a recorder similar to the black box on an airplane. They took turns driving the car with the hope of recording the event.Eventually it happened and they sent a copy of the recording of the event to the Kia engineers in California. They were able to diagnose the problem as a malfunction of a specific part. The part was ordered and replaced and the car was again extensively road tested. It seemed OK but Tony did one further thing. He took the damaged part from my car & put it in a new Kia Optima Turbo and road tested it and the problem appeared. Case closed & problem solved !!I don't think the "Big Guys" on the highway woukd have been that diligent! That's why I gave them all FIVES - Thanks guys !!! More

Great service and very friendly staff. Don was excellent at describing the vehicle and was not pushy to make a sale. The gentleman who help me go over the car, when I picked it up was outstanding. He was ex at describing the vehicle and was not pushy to make a sale. The gentleman who help me go over the car, when I picked it up was outstanding. He was extremely knowledgeable and very friendly and forthcoming. I would definitely recommend this dealership an come back in the future. More

I have bought 3 new cars over the years at Maroon. The last few visits the service manager has been nasrt to cutomers and his team. Today I went in for an oil changed and he aid in front of a lobby of cu last few visits the service manager has been nasrt to cutomers and his team. Today I went in for an oil changed and he aid in front of a lobby of customers my business for not wanted and then said in front of the lobby of customers thanks for the customer servce scores.. I said ok and left.... I guess I can not buy another new car at Maroon and will have to tell KIA usa and write something in the local news papers about this man Bill Millan 862-228-0005 More

I was shopping for a new vehicle and found Maroon Kia listed on the internet. It was an exceptional experience right from the start. I got a SUPER deal with Charley Wilson. He was extremely professional listed on the internet. It was an exceptional experience right from the start. I got a SUPER deal with Charley Wilson. He was extremely professional at every part of the sales process. Every question I asked was answered and I could not be happier with the purchase of my 2013 Optima. The delivery with Vinnie was very informative and I have to say that I did not know all the features that came with the car. The financial paperwork with Akmal was smooth as silk. I highly recommend Maroon Kia for all of your car buying needs. They are the best, period. More

A WONDERFUL experience!!!! Charlie, Ed, & Vinnie were very knowledgable and friendly. I did not feel pressured in any way! They were helpful without being pushy. I would highly recommend this dea were very knowledgable and friendly. I did not feel pressured in any way! They were helpful without being pushy. I would highly recommend this dealership and I LOVE my new Kia Optima! More