Kia of Riverdale
Riverdale, NJ
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Went above and beyond to help! I suffered from a pretty bad experience when I bought my cpo Kia Soul from Maroon Kia in March. They withheld a lot of information and gave me the car I suffered from a pretty bad experience when I bought my cpo Kia Soul from Maroon Kia in March. They withheld a lot of information and gave me the car in awful condition. Akmel just wanted my to sign the papers and as long as he got the deal he didn't seem to care how satisfied I was I went into Route 23 Kia this week to get my permanent plates (my temp ones were expired and I hadnt heard anything from them since signing). The service I recieved was AWESOME. The guys at Rt 23 did anything they could to make sure I was happy with my purchase. Matt gave me a free detail after telling him how gross my car was (potent cigarette smell no matter how many times I went through my car with febreeze, ozium, lysol, etc) and even though my plates still weren't ready, Darren had someone personally go to the DMV for me so I didn't have to drive around with expired Temps anymore. As soon as I drove up to pick them up, Steve was ready to put them on my car for me. It was so refreshing to have car salesmen who actually cared about my satisfaction, not just making a deal (thanks for nothing, akmel!) More
Spoke to them on Saturday. I was told to give my credit card info by a gentleman named lenny. for my 2014 kia sorento. I did so . and was told the car will be held for me once i I was told to give my credit card info by a gentleman named lenny. for my 2014 kia sorento. I did so . and was told the car will be held for me once i come to dealership i was assured the car would be there. I drove there today being Monday. Come to find out they sold the car the very same saturday i spoke to MR Lenny. to top it all of they dont try and work some other kind of deal. they want to throw in a lease right away. Or go above what u want to spend. And do u think that Mr Lenny is considerate enough to walk over and say im sorry for the mix up. He stayed behind his desk and wouldn't even look at me and my Fiance. WORST DEALER I HAVE WALKED INTO. AND WONT BE GIVING THEM ANY BUSINESS OR RECOMMENDATIONS IN THE FUTURE More
I'll be back! ... very happy I leased a 2015 Kia Soul and dealt with Peter and Lennie. They answered questions, were honest and do what can be done to satisfy customers and make c I leased a 2015 Kia Soul and dealt with Peter and Lennie. They answered questions, were honest and do what can be done to satisfy customers and make car buying a good experience lol. Thanks team Maroon Kia!!..Patricia S. More
Used car purchase This was my 2nd used car purchase with in the last year. I have dealt with Steve R. both times and he has been very gracious and the perfect salesman This was my 2nd used car purchase with in the last year. I have dealt with Steve R. both times and he has been very gracious and the perfect salesman he answered every question and tested both car with him and he was great. Thank you Steve. More
Great service from Steve Durkin I am very satisfied with my service and I love my 2015 Kia Soul. I went in alone as a single woman I was treated very good which was very important to I am very satisfied with my service and I love my 2015 Kia Soul. I went in alone as a single woman I was treated very good which was very important to me. More
kia soul So glad to lease this little Soul. All the staff at Maroon Kia were helpful and kind. They even offered lunch. Steve D presented several lease options So glad to lease this little Soul. All the staff at Maroon Kia were helpful and kind. They even offered lunch. Steve D presented several lease options that I would feel comfortable with financially and explained them carefully. Akmed went over the financials carefully. Before releasing the car, Peter gave both my son and I a full tutorial on all the workings of the car and made sure the electronics were customized to us. All the staff knew these cars and cars in general so I felt very comfortable with the decision. Absolutely recommend this place. kathy concord More
Great Experience When I decided that needed a new car, I was fairly certain that I would be purchasing a Chevy Malibu. On a whim however, I decided to stop in at Maro When I decided that needed a new car, I was fairly certain that I would be purchasing a Chevy Malibu. On a whim however, I decided to stop in at Maroon Kia to see if I could find a used car or cheaper. Within minutes, Humberto had me sitting in a 2014 Optima. Humberto knew about all of the cars featured and really had me convinced that the Optima was for me. Although I stopped at a few more dealerships afterwards, Humberto had me totally sold on the benefits of an Optima. I came back the next day to buy the car. I can't say enough great things about Humberto and his salesmanship. More
HUMBERTO VANEGAS, JR./A TRULY TALENTED SALES PERSON My husband, son and I (Sharon, Chris & Eric Vitale) visited Maroon Kia on July 24, 2014. We had a 2011 Kia Soul and we were returning it to Maroon wi My husband, son and I (Sharon, Chris & Eric Vitale) visited Maroon Kia on July 24, 2014. We had a 2011 Kia Soul and we were returning it to Maroon with the hope of leasing another Kia. We were immediately met with A SMILING AND VERY CHEERFUL SALESMAN by the name of HUMBERTO VANEGAS. His cheerful and helpful demeaner as we sat at his desk to discuss our purpose in visiting Maroon Kia made us feel confident, comfortable and content with our desire to re-lease another Kia at Maroon.. Humberto answered every question or concern we had regarding the process of leasing a new vehicle. I can honestly tell you that your stellar salesman had EVERYTHING TO DO with my family''s decision to re-lease another Kia vehicle at Maroon--especially the Soul model since our initial lease was for a Kia Soul. Throughout the process of picking out the features we wanted, as well as other important matters, Humberto remained smiling and upbeat no matter what the task at hand was. Humberto should be considered a role model since he has every quality a car salesman should have. His knowledge regarding the varied models and features of Kia's fleet was very impressive. Humberto is not a "typical" car sales person--he is an exemplary model of what every car sales person SHOULD strive to be. We never felt hurried or under pressure--qualities that are far too common in other sales people I have met. (My family has been buying and/or leasing vehicles for over 32 years) I feel that Kia should be aware of this young man's exceptional qualities as a wonderful person, in addition to his skills as a salesman. Humberto actually made us WANT to lease a new Kia --his positive energy and overall attitude is the main reason we decided to re-lease a 2014 Kia Soul at his dealership. His honesty, kindness and extensive knowledge regarding the product he is selling are qualities that a large percentage of sales people do not have or use. Humberto's confidence in the high quality of the Kia fleet shine through. He is some one who would never need to resort to pressure tactics or other damaging behaviors that are so pervasive in many car dealerships. I truly hope that this wonderful young man is kept in high regard by Maroon Kia as well as the Hundai Kia Company. THANKS HUMBERTO FOR A GREAT EXPERIENCE!!!! Warm regards, SHARON VITALE chrisvt3@hotmail.com More
Buying a car for my newly licensed daughter Feeling anxious and nervous that my "baby" received her license, now we had to get her a car. My daughter fell in love with the 2015 forte white exter Feeling anxious and nervous that my "baby" received her license, now we had to get her a car. My daughter fell in love with the 2015 forte white exterior with grey interior. Peter Siekierski was so helpful the "multiple " times we visited the dealership from going over safety features and what features are needed for a first time car owner. Thank you Peter for all you have done to make my daughter comfortable with her new wheels. Thanks for searching high and low for her vehicle it meant a lot to us and so thankful that you found the "perfect car". The entire staff was helpful from Peter our salesman to Uncle Vinny couldn't of asked for a better experience. More
Finally found a trustwothy dealership! My daughter purchased a new 2015 Forte from Maroon this morning and I accompanied her expecting to protect her interests in a transaction with an unsc My daughter purchased a new 2015 Forte from Maroon this morning and I accompanied her expecting to protect her interests in a transaction with an unscrupulous car dealer. Fortunately, there was no need for concern as Maroon delivered everything they promised and there were no surprises. It truly was a very pleasant and relaxed experience. The staff is friendly and they delivered a well prepped car, provided low cost financing, demonstrated the car's features and handled all the registration and insurance issues. We simply drove in the dealership with our old car, and drove out with the new car in a little over an hour. There were no games of gimmicks. The only negative I can share is that the finance guy is a little high pressure on trying to sell the extended warranty services. More