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Kia of Riverdale

Riverdale, NJ

4.3
718 Reviews

1 Windbeam Rd

Riverdale, NJ

07457

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Showing 718 reviews

August 20, 2015

Completely ignored! I had a strange experience with Route 23 Kia. They had virtually no interest in selling me a car. I test drove a 2016 Sorento and wanted one in silver More

by Tsorento16
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nelson Silva
Aug 21, 2015 -

Kia of Riverdale responded

I could assure you this was not our intentions. This is most definitely not how any of our customers should be treated. If you would like to discuss this matter further, please let us know! Hope to hear from you soon. Route 23 KIA

August 19, 2015

Fabulous dealership I wanted to express my complete satisfaction in purchasing my new Sorento from Rt 23 Kia. From the sales team to management to the finance department, More

by jenn3013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerrit Stam
Aug 20, 2015 -

Kia of Riverdale responded

Thank you for your positive review! We are thrilled to hear that you've enjoyed working with our team here at Route 23 Kia! Thanks again for all of your recommendations! We hope to see you again in the future!

August 18, 2015

Liars!!!! Stay away from this place...They look you in the eye while stabbing you in the back.They suck you in with bogus offers that even someone with teir 1 c More

by KREEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry is the biggest liar i ever met..
August 17, 2015

Awesome Cion so patient I visit him three times Because I'm such a perfectionist hies a great listener I went to three other dealer ships and they were so ar More

by Pawgy1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Cion Pinnock, Darren Dematteo, Nicole Henry
Aug 18, 2015 -

Kia of Riverdale responded

We are happy to hear about your all around pleasant experience at Route 23 Kia! Enjoy your new car and if you have any questions or concerns, don't hesitate to contact us!

August 13, 2015

Terrible I leased a car from the previous owner of the dealership in 2012 and had no problems after leasing. Got my plates and everything no problem. I traded More

by Breemarie
Recommend Dealer
No
Employees Worked With
Patrick Mooney
Aug 21, 2015 -

Kia of Riverdale responded

We apologies that you had a terrible experience with our staff. We never wish to leave our clients unsatisfied with our services. While we do appreciate the feedback, we realize that your time is valuable and would like to extend our regret. Feel free to reach out to us so that we can fix any issues & guarantee that other customers do not share the same experience. Route 23 KIA

July 30, 2015

Horrific My younger brother purchased a 2001 Toyota solara from Route 23 Kia. It was a trade in previously owned vehicle. The dealership sold my brother the ca More

by Sshea88@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gerrit Stam, Al Hamilton, Ed Narvez
July 28, 2015

The best car buying experience I've ever had I had the most amazing car buying experience at Route 23 Kia. I mainly dealt with Nelson, Joe, and the owner, Bobby, but really, the entire staff cont More

by Deokie914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Dota and Bobby Malota, Darren Dematteo, Nelson Silva
Aug 21, 2015 -

Kia of Riverdale responded

Congratulations on your new purchase! It makes us happy to hear when customers leave our dealership happy! We are pleased to know that you would like to recommend us to everyone. It helps us know we are doing a great job as a whole! Route 23 KIA

July 07, 2015

16 sorento Cion is a great negotiator he gave me exactly what I ask do my 900 credit score and have an excellent team around him mr Stam is informed off safety f More

by Demigod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cion Pinnock
Aug 21, 2015 -

Kia of Riverdale responded

Thank you for your great review! We value you taking the time to leave us a positive rating! We always try to put our customers and their needs first. However, we can see that with your successful experience we were able to achieve that goal. Let us know if there is anything more we can do for you! Route 23 KIA

July 04, 2015

Extremely fast and courteous service ! I was in the market for a new vehicle when I was recommended Route 23 Kia. The sales team went above and beyond for me from the very start. When my hu More

by Ines28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerrit Stam, Darren Dematteo, Nelson Silva
Aug 21, 2015 -

Kia of Riverdale responded

Thank you again, for leaving a positive review and being so kind about our dealership and staff! If you have any questions or concerns, don't hesitate to contact us! Route 23 KIA

May 15, 2015

Issue Resolved We purchased a 2011 Hyundai Sonata and unfortunately the deal didn't go through. However, they were able to resolve the situation and we are all set! More

by Ross - 88 Leasing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerrit Stam, Ian Parisen
Aug 21, 2015 -

Kia of Riverdale responded

Thank you for the five star rating! We love to hear back from our customers. Let us know if there is anything more we can do for you! Route 23 KIA

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