Kia of Riverdale
Riverdale, NJ
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Completely ignored! I had a strange experience with Route 23 Kia. They had virtually no interest in selling me a car. I test drove a 2016 Sorento and wanted one in silver I had a strange experience with Route 23 Kia. They had virtually no interest in selling me a car. I test drove a 2016 Sorento and wanted one in silver with the technology package. They didn't have on on the lot but said they would easily locate one in a day or two. Days went by and no one called. I emailed and followed up with two calls with no response. I've heard of low pressure dealerships but this place was ridiculous. I eventually found the car I wanted at another dealership in NJ. More
Fabulous dealership I wanted to express my complete satisfaction in purchasing my new Sorento from Rt 23 Kia. From the sales team to management to the finance department, I wanted to express my complete satisfaction in purchasing my new Sorento from Rt 23 Kia. From the sales team to management to the finance department, everyone worked hard to ensure my purchase was smooth and to my satisfaction. They are extremely knowledgeable and proficient. I will definitely recommend them and will continue to use them for all of my future service needs. More
Liars!!!! Stay away from this place...They look you in the eye while stabbing you in the back.They suck you in with bogus offers that even someone with teir 1 c Stay away from this place...They look you in the eye while stabbing you in the back.They suck you in with bogus offers that even someone with teir 1 credit cant qualify for.. THe sales people are a bunch of sloppy looking losers...What a waste of time going thru that door..Never again.I would not send an enemy ther for a car..Thats how bad my expereince was...total scam!!!. Henry is a total liar... More
Awesome Cion so patient I visit him three times Because I'm such a perfectionist hies a great listener I went to three other dealer ships and they were so ar Cion so patient I visit him three times Because I'm such a perfectionist hies a great listener I went to three other dealer ships and they were so aregant they did not care about my needs they just want to throw me in the cheapest car and moved on to the next customer cion liston eve tho I had a tight budget bat want a fire bells and Wison I was surprised I drove away in a fully loaded sportage navigation sunroof leather interior and pleasure doing business in a state off art facility brand new!! Thanks to bob. More
Terrible I leased a car from the previous owner of the dealership in 2012 and had no problems after leasing. Got my plates and everything no problem. I traded I leased a car from the previous owner of the dealership in 2012 and had no problems after leasing. Got my plates and everything no problem. I traded that car in for another lease last month and I have been having non stop problems since the new ownership. I'm on the phone with them almost everyday trying to figure stuff out that they messed up. No one there has any clue what is going on. They're super nice to you when choosing a car but the minute you give them money and sign the papers, their attitudes change. Typical car dealership. I'm getting extremely fed up and never plan on going back. I loved my first experience there with the old ownership but this time around, absolutely dreadful. More
Horrific My younger brother purchased a 2001 Toyota solara from Route 23 Kia. It was a trade in previously owned vehicle. The dealership sold my brother the ca My younger brother purchased a 2001 Toyota solara from Route 23 Kia. It was a trade in previously owned vehicle. The dealership sold my brother the car without the title of the car, claiming they wound send it days later once they were paid in full. My younger brother paid in full, respectively, and is now being burdened with the worst possible problem. This dealership sold a used car without the title. They lied to our face and said there was no lean on the car. Then this dealership lied again and said the previous owner was in the process of receiving a letter from Toyota that the car was paid off. The dealership also lied for a third time and said that the previous owner received the letter from Toyota and sent the title to the department of motor vehicles. Every time we would call the dealership we would be transferred to a voicemail and we were never called back. My brother has had his car for over 40 days and still hasn't received the title of his car. This dealership is devious and will deceive you as much as possible. Selling a car without the title cannot be legal. Who knows when the previous owner will actually give us the letter from Toyota stating the car is paid off. We are currently seeking legal advice. They are unprofessional and incompetent. DO NOT GIVE THEM ANY BUSINESS! More
The best car buying experience I've ever had I had the most amazing car buying experience at Route 23 Kia. I mainly dealt with Nelson, Joe, and the owner, Bobby, but really, the entire staff cont I had the most amazing car buying experience at Route 23 Kia. I mainly dealt with Nelson, Joe, and the owner, Bobby, but really, the entire staff contributed to putting together a great deal for me. I never felt pressured or uncomfortable. When I was waiting for finance, I mentioned I was hungry, and one of the salesmen brought me a slice of pizza! Now that is service! They really went above and beyond to make sure I was happy with my purchase and I am in love with my 2015 Kia Optima. If you're looking to buy a new car, save yourself the headache and visit Route 23 Kia, you will have a great experience, as well. More
16 sorento Cion is a great negotiator he gave me exactly what I ask do my 900 credit score and have an excellent team around him mr Stam is informed off safety f Cion is a great negotiator he gave me exactly what I ask do my 900 credit score and have an excellent team around him mr Stam is informed off safety future an make car buying quick and easy I was spot in about a dearly recommend rt 23 Kia appreciate your business??!! More
Extremely fast and courteous service ! I was in the market for a new vehicle when I was recommended Route 23 Kia. The sales team went above and beyond for me from the very start. When my hu I was in the market for a new vehicle when I was recommended Route 23 Kia. The sales team went above and beyond for me from the very start. When my husband and I first arrived we were greeted by our salesman Nelson. As we were on a budget he was able to quickly get us in a comfortable car and price range, a no hassle deal! The manager Garret was very accommodating and made sure all our needs were met. The time spent in the actual dealership was minuscule compared to other experiences we've ever had. We weren't bombarded or rushed in any way which helped us decide on what we truly wanted. Thank you so much to Nelson and Garret for such an amazing experience and our brand new car! More
Issue Resolved We purchased a 2011 Hyundai Sonata and unfortunately the deal didn't go through. However, they were able to resolve the situation and we are all set! We purchased a 2011 Hyundai Sonata and unfortunately the deal didn't go through. However, they were able to resolve the situation and we are all set! More