Kia of Riverdale

Best Experience Ever I've played the car buying game for a ling time, but Route 23 Kia and Patrick Mooney have been, hands down, the best to work with! I was able to tell I've played the car buying game for a ling time, but Route 23 Kia and Patrick Mooney have been, hands down, the best to work with! I was able to tell them what I wanted and how much I could spend and they bent over backwards to make it happen and make my wife and I happy! More

Friendly and knowledgable. My first new car in a long time, thankful the staff at route 23 Kia were knowledgeable. I was very pleased with the service. Buying a car is a hassle My first new car in a long time, thankful the staff at route 23 Kia were knowledgeable. I was very pleased with the service. Buying a car is a hassle anywhere you go but the route 23 kia team was ready for all my questions and financial concerns. I couldn't have asked for a better experience. Thank you ! More

Worse experience ever Sales person very pushy. Only interested if I was taking the car that night before we even discussed price. Looked at purchasing two vehicles and payi Sales person very pushy. Only interested if I was taking the car that night before we even discussed price. Looked at purchasing two vehicles and paying cash for one. Again couldn't understand why I didn't have $10,000 in my pocket to take the car that night. The second car was for my wife. When I said she would have to come the following day cause she was tied up in work today. The sales mans response was "Oh I guess she makes the decisions" Very inappropriate. Found two issues with the car. 1- had a hole in the back seat the size of a quarter. 2- No jack. Pointed this out to sales person. During the discussion of price. I questioned if I was going to get some money off or would they provide the jack. Was told that it was all figured into the internet price. Who are they kidding. They didn't even know the jack was missing. Wouldn't budge on the price. After that experience I didn't even pursue the second vehicle. Went to another dealership the following morning. Purchased two cars and couldn't have had a more helpful and professional team. More

Completely ignored! I had a strange experience with Route 23 Kia. They had virtually no interest in selling me a car. I test drove a 2016 Sorento and wanted one in silver I had a strange experience with Route 23 Kia. They had virtually no interest in selling me a car. I test drove a 2016 Sorento and wanted one in silver with the technology package. They didn't have on on the lot but said they would easily locate one in a day or two. Days went by and no one called. I emailed and followed up with two calls with no response. I've heard of low pressure dealerships but this place was ridiculous. I eventually found the car I wanted at another dealership in NJ. More

Fabulous dealership I wanted to express my complete satisfaction in purchasing my new Sorento from Rt 23 Kia. From the sales team to management to the finance department, I wanted to express my complete satisfaction in purchasing my new Sorento from Rt 23 Kia. From the sales team to management to the finance department, everyone worked hard to ensure my purchase was smooth and to my satisfaction. They are extremely knowledgeable and proficient. I will definitely recommend them and will continue to use them for all of my future service needs. More

Awesome Cion so patient I visit him three times Because I'm such a perfectionist hies a great listener I went to three other dealer ships and they were so ar Cion so patient I visit him three times Because I'm such a perfectionist hies a great listener I went to three other dealer ships and they were so aregant they did not care about my needs they just want to throw me in the cheapest car and moved on to the next customer cion liston eve tho I had a tight budget bat want a fire bells and Wison I was surprised I drove away in a fully loaded sportage navigation sunroof leather interior and pleasure doing business in a state off art facility brand new!! Thanks to bob. More

Terrible I leased a car from the previous owner of the dealership in 2012 and had no problems after leasing. Got my plates and everything no problem. I traded I leased a car from the previous owner of the dealership in 2012 and had no problems after leasing. Got my plates and everything no problem. I traded that car in for another lease last month and I have been having non stop problems since the new ownership. I'm on the phone with them almost everyday trying to figure stuff out that they messed up. No one there has any clue what is going on. They're super nice to you when choosing a car but the minute you give them money and sign the papers, their attitudes change. Typical car dealership. I'm getting extremely fed up and never plan on going back. I loved my first experience there with the old ownership but this time around, absolutely dreadful. More

The best car buying experience I've ever had I had the most amazing car buying experience at Route 23 Kia. I mainly dealt with Nelson, Joe, and the owner, Bobby, but really, the entire staff cont I had the most amazing car buying experience at Route 23 Kia. I mainly dealt with Nelson, Joe, and the owner, Bobby, but really, the entire staff contributed to putting together a great deal for me. I never felt pressured or uncomfortable. When I was waiting for finance, I mentioned I was hungry, and one of the salesmen brought me a slice of pizza! Now that is service! They really went above and beyond to make sure I was happy with my purchase and I am in love with my 2015 Kia Optima. If you're looking to buy a new car, save yourself the headache and visit Route 23 Kia, you will have a great experience, as well. More