Kia of Riverdale
Riverdale, NJ
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Salesman excellent....no pressure I stopped in , Keith the salesman was fantastic!!!!! Bought a car and I love Kia I really recommend buying here yes yes yes yes yes yes I stopped in , Keith the salesman was fantastic!!!!! Bought a car and I love Kia I really recommend buying here yes yes yes yes yes yes More
Great Experience I had a great experience at Route 23 Kia. My salesman, Raffaele, was wonderful to work with. He stayed in touch with me after my first visit and help I had a great experience at Route 23 Kia. My salesman, Raffaele, was wonderful to work with. He stayed in touch with me after my first visit and help facilitate our deal. The GM, Bobby, was a straight shooter from beginning to end. Both guys were great to work with. I will certainly be back when my next lease is up. More
Wonderful experience I just wanted to thank Route 23 Kia and our wonderful salesman Keith who made purchasing our new Kia Sportage Turbo a reality! We drove down from Oran I just wanted to thank Route 23 Kia and our wonderful salesman Keith who made purchasing our new Kia Sportage Turbo a reality! We drove down from Orange County, NY because we were looking for a specific color and interior, and Route 23 Kia had it! No Kia Dealer in NY could find us a Sportage Turbo to even drive, let alone finding the color combination. We were told all types of stories, there are no models on the east coast with that color combination, or we are trying to locate it for you, we will get back to you, or they had the color, but the interior color wasn't right and didn't tell us that until our time was wasted. We looked on the Kia website and there was the one we wanted at Route 23 Kia! Keith really made the deal happen for us with owner, they gave us a great value on our trade in and helped us with the financing, warranties, and just made the process seamless. AND this was on busy Labor Day Monday to boot! You will not be disappointed with your decision to go to Route 23 Kia! If they can make it happen for you they will, take the drive you wont be disappointed! Thank you! I am going to bring my son here when he's ready to purchase his next vehicle! More
Best Salesperson & Generosity I came to Route 23 KIA in desperate need of a car. The salesperson named Keith was the best salesperson I have ever encountered. He was so helpful, ki I came to Route 23 KIA in desperate need of a car. The salesperson named Keith was the best salesperson I have ever encountered. He was so helpful, kind, generous, etc. It was a busy night, but he made sure to assist all his customers Ina well timely manner. He helped me in finding a car I need based on what I can afford and did everything in his power to help me. You can tell he truly cares for his customers and wants to make them happy. He was so helpful and gave me so many options and worked with me until I found a car and payment plan that worked best for me. His compassion for people and his job is amazing and so genuine. I would 100% would recommend this dealership to everyone. Thank you so much for being incredible. More
excellent My wife & I were very pleased with the purchasing process we experienced at ROUTE 23. Danielle was very helpful with our needs of purchasing a used v My wife & I were very pleased with the purchasing process we experienced at ROUTE 23. Danielle was very helpful with our needs of purchasing a used vehicle. Looking forward to our next purchase with ROUTE 23. More
dodging my calls 101 unkept promises This is my 5th Kia from this dealership . Did I say my 5th. !!!! Well I was unhappy with my Kia Forte and was promised it would be paid off if I trade This is my 5th Kia from this dealership . Did I say my 5th. !!!! Well I was unhappy with my Kia Forte and was promised it would be paid off if I traded it in for another vehicle . Well , I came in saw Al Hamilton who was awesome by the way. I purchased the vehicle and the deal went down hill from there . My car as promised was Never paid off !!! I purchased my car July 27th here it is Aug. 20th it's still no payment has been received by my bank. So I'm responsible for 2 car payments ! I paid full price for this vehicle as Denvile Kia would have given me $6000 more for my trade but I thought customer loyalty meant something , not to this dealership ! I tried calling about the payoff and got nothing but the run around from Yohasen , Nelson and Frank who was like a trained dog making sure to answer the phone so that I wasn't allowed to speak to anyone. He would screen the calls so no matter who I'd ask for they were Not available to help me with the pay off of my trade in. Nelson said he'd get to the bottom of it but then he begin passing messages to me through Frank the receptionist screening the calls for them . Saying I have to wait the check was sent out a week ago! Really why don't they have it ? Again this is my 5 th car from them . I can't resolve this issue because now that I've purchased the vehicle they can't be bothered with me. So I'm responsible for 2 car payments one for a car that I no longer have . Stay away from this dealership go to DENVILE KIA WHERE YOU GET $6000 over your trade and they are ALWAYS AVAILABLE TO SPEAK TO YOU ABOUT ISSUES . DENVILLE Kia where YOU MATTER ......,, More
As bad as it gets Comically atrocious place. They listed a Kia Optima 2013 for something in 11k and when I arrived the internet sales guy directed me to a floor agen Comically atrocious place. They listed a Kia Optima 2013 for something in 11k and when I arrived the internet sales guy directed me to a floor agent who then directed me to the sales manager who then proceeded to tack on an extra 4k to the listed price using all the dirtiest but ridiculously stupid tricks in the book. I've been shopping for cars for some time now and this place is AS BAD AS IT GETS. They're interested in RIPPING YOU OFF instead of making an honest sale. I feel bad for families and decent, honest folks who come in here and end up getting RIPPED OFF by these guys. The internet sales guy and the floor sales seemed decent guys but the sales manager was horribly trained and ready to steal your money. Best to stay away. Plenty of other Kia dealers around in the area and car dealers in general. I happily found far more professional dealer who only charges tax, motor vehicle fee with receipt and modest document fee. Wasted an hour of my life at this place but was somewhat entertained in the process and learned how these places operate. Live and learn I suppose. More
i purchased a kia soul I would recommend this dealership. when I bought the 2014 kia soul used they gave me several repairs on the body of the car. Also Joe Dota gave me a r I would recommend this dealership. when I bought the 2014 kia soul used they gave me several repairs on the body of the car. Also Joe Dota gave me a real spare tire .I found that the new owner is very nice and will take time to explain the process and the details for a car purchase. More
Dealer experience My experience at Rt 23 S. Riverdale Kia was excellent. Steve was very helpful and knowledgeable. I would recommend this dealership to friends and fami My experience at Rt 23 S. Riverdale Kia was excellent. Steve was very helpful and knowledgeable. I would recommend this dealership to friends and family. 👍 More
Excellent I was provided Excellent service. Route 23 Kia provided me with the price I wanted. No hassle and smooth transaction. Buying a new car with Route 23 I was provided Excellent service. Route 23 Kia provided me with the price I wanted. No hassle and smooth transaction. Buying a new car with Route 23 Kia was a pleasant and enjoyable experience. More