Kia of Riverdale

Best experience ever ...They make you feel at home I purchased a car a few months ago. A 15 Ford Explorer. Buying a car is never an easy process but with the help of jasmine she made the process so muc I purchased a car a few months ago. A 15 Ford Explorer. Buying a car is never an easy process but with the help of jasmine she made the process so much easier. At first my husband and I were not to happy about the price , but with the help of jasmine she made sure we were comfortable with a price before signing..she was patient with us through our questions and the hourly process. She even helped us with our son who was cranky and impatient during the long process she played games with him and offered Him her snacks ....I purchased in February and still got calls and texts from her like she is part of our family ...this dealership really goes above and beyond ,...best experience at a dealership ! More

Excellent service It took a while for us to meet with the finance manager who was working by himself and it just so happened that we went on a busy Saturday. Luckily Do It took a while for us to meet with the finance manager who was working by himself and it just so happened that we went on a busy Saturday. Luckily Doug was patient with us and made our wait well worth it. More

Teamwork Sales consultant Steve Resavy quickly and efficiently took me through the document signing stage and made sure the car was glistening and the tank ful Sales consultant Steve Resavy quickly and efficiently took me through the document signing stage and made sure the car was glistening and the tank full. Knowing this was my first time owning a hybrid he patiently walked me through the cars intricacies before I drove off. The previous day, Sales consultant Jovany Santiago was with me when I took my Niro for a test drive. He was very knowledgeable about hybrids but most importantly, he took the time to investigate when he didn't know something. It was Harry Potamianos, Route 23's manager, whose helpful disposition ultimately brought me to my purchase. I commend Steve, Jovany along with Harry for their professionalism in making my car buying experience a breeze. More

Easy process I walked into the dealership and was greeted by jasmine. She sat me down and discussed carefully without jumping down my throat. She took me on a rid I walked into the dealership and was greeted by jasmine. She sat me down and discussed carefully without jumping down my throat. She took me on a ride of my vehicle. On the test drive she made me feel comfortable and actually cared about my life outside of making business. The managers than got me to a price I was happy with. Deffinitley reccomend More

Good Expirience - Ask for Chris Esquilin The salesperson, Chris Esquilin, was awesome. It was his last day of training and he could not have been more professional. Since it was his last day The salesperson, Chris Esquilin, was awesome. It was his last day of training and he could not have been more professional. Since it was his last day of training he did not have all the answers, but made sure I received all the answers to my questions. He was flexible and able to work with what I was looking for. He was also not pushy and made me feel comfortable with my purchase. I ultimately made a purchase which was a BMW 320i Xdrive. The reason I could not give my experience 5 stars is because when it came down to the signing of the papers, which was done with a finance guy, I was told the Total Loss protection was included in the total which was agreed upon. I reviewed the papers meticulously, and somehow I missed the fact that it was $290 more. Not happy that I paid an extra $290 for something I would've declined. Just make sure you read what you are signing. They also tried to sneak in some warranty. I ended up purchasing the All State warranty, but had I not asked if I can decline it or not that would've been something else they snuck in as well. Overall, good experience. If you go, ask for Chris Esquilin. Make sure you read over everything and when they ask about items beyond the car make sure you know what you're signing up for. More

Recommend Jasmine I recommend this dealership. Jasmine was extrememly friendly and didnt pressure me. She fought for me to get the best price . She was hilarious and m I recommend this dealership. Jasmine was extrememly friendly and didnt pressure me. She fought for me to get the best price . She was hilarious and made me laugh through the process. I came in with the intension of looking and she turned me into a buyer. Great experience More

great experience, wonderful and knowledgable staff best car dealership i have ever visited, Harry and his staff are the best, my salesperson steve explained everything and the finace manager made the p best car dealership i have ever visited, Harry and his staff are the best, my salesperson steve explained everything and the finace manager made the process very easy. i came to this dealership from brooklyn n.y. and it was definitely worth the trip More

Wonderful Best experience I have had in a dealership... Jazmin was my sales person and she was amazing! Not only did she make me feel comfortable but she was no Best experience I have had in a dealership... Jazmin was my sales person and she was amazing! Not only did she make me feel comfortable but she was not pushy at all which I loved... at no time did she make me feel like it was just another sale.. I felt like she was part of my family. . Very attentive! Jazmin was excellent!! More

Pure Bliss Came into the dealership eager to see a vehicle I saw online. I was instantly greeted with joy and warm smiles right at the door. I mentioned which ca Came into the dealership eager to see a vehicle I saw online. I was instantly greeted with joy and warm smiles right at the door. I mentioned which car I wanted to see. Othello appointed the gorgeous Raina to assist me in test driving the car. The ride was pleasant to say the least. After the drive she sat me down with the right people to talk numbers. The paper work was smooth. I came the next day, signed the papers, and drove my spotless new vehicle home. Great work Kia! More

Great Experience Out of all of the dealerships we have been to, these guys were the BEST - honest, kind, and no-nonsense. Rania was so sweet from start to finish, and Out of all of the dealerships we have been to, these guys were the BEST - honest, kind, and no-nonsense. Rania was so sweet from start to finish, and at no point did we ever feel pressured or tricked (unlike other dealerships in the area). She made the process of leasing so much smoother and relaxing. To be honest, they gave us a great deal, and we will definitely recommend them to others. Thanks again, Rania, we LOVE our new Niro! :) More