Kia of Riverdale

Great Service Rte 23 Kia We had to take car in for recall, took care of it in a timely manor, great service would recommend Rte 23 Kia to everyone We had to take car in for recall, took care of it in a timely manor, great service would recommend Rte 23 Kia to everyone More

A Fooled Customer I purchased through this "company" my Audi Q5. I liked the price, but never expected I will be fooled and humiliated by their staff, namely, their Fin I purchased through this "company" my Audi Q5. I liked the price, but never expected I will be fooled and humiliated by their staff, namely, their Finance Director: Jimmy Sanchez and Director: Sal. I was asked to purchase an Extended Warranty from Allstate, which cost me additional $5000. I soon realized that it is useless and in a month requested Allstate to cancel it. Allstate eventually cancelled the Warranty and I signed the cancellation with Jimmy in October with the promise of refund in a month or so. They never did a refund, but produced a check for the amount they owe to me and sent it for my eyes, I guess, as a candy over the email. I waited enough . I am filing a complaint against this company now. Please DON'T TRUST this company!!! More

Great work I enjoy dealing with John and I am very happy...Service department does very good work and car is always ready in reasonable time..Keep up the great w I enjoy dealing with John and I am very happy...Service department does very good work and car is always ready in reasonable time..Keep up the great work More

Kia Dealer Experience Friendly, professional and absolutely good experience. Overall a had no complaints and Steven was very willing to answer any questions I had. Second t Friendly, professional and absolutely good experience. Overall a had no complaints and Steven was very willing to answer any questions I had. Second time dealing with this dealer and no problems. More

Great service! Thank you John and the service department for your friendly, efficient service. We aways appreciate that you can work around our busy schedules and lo Thank you John and the service department for your friendly, efficient service. We aways appreciate that you can work around our busy schedules and love our clean Kia Soul! More

Started out terrible, but ended on a good note. Upon arrival we were immediately greeted by a salesman who was busy helping another customer. He had the sales manager Edgardo direct us to another sa Upon arrival we were immediately greeted by a salesman who was busy helping another customer. He had the sales manager Edgardo direct us to another salesman. This salesman gave us several false information statements that we did not discover until signing our paperwork. Needless to say, we were very unhappy. However, Fernando the finance man was very helpful and HONEST! I was provided with a loaner car since the car I chose was not on their lot yet. When I arrived the next day, I spoke to Fernando about how sick we were over the whole experience with the salesman. He listened to my complaints and immediately went and spoke to the general manager Sal. Sal came and spoke to me and offered me two options to make my experience with the dealership more positive. I explained that I was not looking for anything for free but felt it was important for him to know that one of the salesmen were giving false information. However, I did choose one of the options offered. The next day I received a message from Sal that my car was in and I could pick it up. Upon arrival I was greeted by Sal and he explained that Edgardo would go over the car with me. When I walked outside, Edgardo informed me that they upgraded me to a 2018 instead of a 2017. I was so surprised! Sal went above and beyond to make our experience end on such a positive note. Edgardo spent quite a bit of time with me going over the whole car and answering all my questions. More

Service for recall I was greeted promptly at my appointment time and my car was ready in less than expected time. I appreciated the quick and friendly service. I was greeted promptly at my appointment time and my car was ready in less than expected time. I appreciated the quick and friendly service. More

Was Pleased But it's expensive Pleasant personnel at this location but I just feel that it's expensive --- Had a Coupon for a discounted oil change and needed a rear windshield wip Pleasant personnel at this location but I just feel that it's expensive --- Had a Coupon for a discounted oil change and needed a rear windshield wiper and I still paid over $63.00. $27.50 for a rear windshield wiper --- really! More

Horrible place do not buy car from here. Do not buy a car from here they will scam you and lie about everything just to get your business. They do not help and once you leave the dealership y Do not buy a car from here they will scam you and lie about everything just to get your business. They do not help and once you leave the dealership you’re not their problem anymore. Most unprofessional people I have ever felt with. More

Fast and done the right way John Diaz gets me in and out as quickly as possible. He makes you feel comfortable and is very thorough and explains everything that was done and wha John Diaz gets me in and out as quickly as possible. He makes you feel comfortable and is very thorough and explains everything that was done and what is needed next. I I would recommend this dealership to anyone. More