Kia of Riverdale

Great customer service I had one of the best experiences at this dealership, they were able to help me find the best fit for my new car & provide me with a great deal. I had one of the best experiences at this dealership, they were able to help me find the best fit for my new car & provide me with a great deal. More

John Diaz and Staff John Diaz and his staff have always DONE AN EXCELLENT job every time that I brought my car in for service. Most current example was yesterday, 9/21/17 John Diaz and his staff have always DONE AN EXCELLENT job every time that I brought my car in for service. Most current example was yesterday, 9/21/17, when I brought my car in for a 30k check up and oil change. I brought my car in earlier than the scheduled 1pm appointment ( about an hour earlier) John indicated to me that the job would take 4 hours, but instead assigned two technicians to get started earlier. By the time I got back from my walk, the 30k check up was completed in about a little over an hour. AGAIN A JOB WELL - DONE, and VERY MUCH APPRECIATED. I recommend a nice BONUS for Mr. John Diaz. More

sales exprerience it was a pleasure dealing with Jasmine. I would go back again when looking for another new car. very happy with the Kia I bought.thank you all it was a pleasure dealing with Jasmine. I would go back again when looking for another new car. very happy with the Kia I bought.thank you all More

Great Service Very attentive, ahead of schedule, and job complete as always. Service is always exceptional. I would not have my car serviced anywhere else. By t Very attentive, ahead of schedule, and job complete as always. Service is always exceptional. I would not have my car serviced anywhere else. By the way, the waiting room is very comfortable More

On time Friendly service I had an appointment for service made a week ahead for 11:00 am. The day before I received an e-mail confirming that appointment at 1:15PM. I called I had an appointment for service made a week ahead for 11:00 am. The day before I received an e-mail confirming that appointment at 1:15PM. I called John, and he checked his appointments, and said it is at 11:00AM and to come in then. He also has re-set my phone, when it went off line, when I just stopped in. He is always friendly & very helpful. I also love the discount coupon foe my oil change. More

EXCELLENT Every time I bring my auto to be serviced, I am greeted by John who is always polite and helpful. I live quite a distance from this dealership yet I Every time I bring my auto to be serviced, I am greeted by John who is always polite and helpful. I live quite a distance from this dealership yet I make it a point to bring my car there for service. In fact, I spoke with John about perhaps purchasing a sedan within the next year and he offered his advice. I would definitely recommend this dealership. More

Great experience This is a great dealership. The service department staff is friendly, knowledgeable and provide you with great advise. The waiting room is comfortabl This is a great dealership. The service department staff is friendly, knowledgeable and provide you with great advise. The waiting room is comfortable, full of amenities including wifi. More

Nice until you have a problem. I took my vehicle in for a second oil change there after purchasing the vehicle. I noticed after driving to work from the Bronx and back the oil drain I took my vehicle in for a second oil change there after purchasing the vehicle. I noticed after driving to work from the Bronx and back the oil drain plug would seep a few drops of oil. I took my vehicle back and explained what was going on, the tech checked the vehicle and stated there was no leak, it was just residue. I had even took a picture of the oil spot. I asked John if he was sure and his attitude and demeanor changed like I was bothering him. I thought, ok, maybe the tech changed the washer or fixed it and didnt want to admit to a mistake. I knew there was no way it was just residue so off I went. Sure enough I drive to work, park and leave nine hours later there is a few drops of oil on the ground. I call John and he was not apologetic and seemed annoyed that I was calling. He was very nice until there was a problem, doesnt say much about their service either. I will not be going back and have to redo my driveway with all these little spots. Just for reference the vehicle has approx. 33,400 miles so there is no way it should seep oil like that. More

Doug Frontauria was the best! Doug at Route 23 Kia was EXTREMELY helpful! By far the best salesman I have every worked with! Not pushy at all and worked hard and went out of his wa Doug at Route 23 Kia was EXTREMELY helpful! By far the best salesman I have every worked with! Not pushy at all and worked hard and went out of his way to get me exactly what I wanted! Made the process smooth and easy. I on the other hand probably drove him nuts with changing my mind every 20 seconds but he was absolutely amazing, patient and really went to bat for me. I had originally went to another local Kia dealership and felt like they were taking advantage of me and rushing me into things. I'm so happy I left and walked into route 23 Kia! I would recommend Doug 1000000000x over to anyone! I could not say enough good things about my experience. And I absolutely love my new Sorento! More

Very pleasant and hassle free We had a great experience purchasing our Kia Soul. Steve was so welcoming and made us feel at ease right away. My wife and I could tell right away tha We had a great experience purchasing our Kia Soul. Steve was so welcoming and made us feel at ease right away. My wife and I could tell right away that this was no nonsense and straightforward. Steve gave us a great deal and made us fell right at home. thanks again Steve! Juan and Alessandra de Marchena More