Back

Kia of Riverdale

Riverdale, NJ

4.3
727 Reviews

1 Windbeam Rd

Riverdale, NJ

07457

Directions

By Type

Showing 727 reviews

July 14, 2020

Dishonest about price A car was listed for $6499, but Dishonest about price A car was listed for $6499, but when I called them to make appointment they increased the price to $12000. Sales person was More

by bappi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rosa Rojas, Kamille Gutierrez
July 06, 2020

Best experience buying a car I had the best experience at route 23 kia! They made buying a car easy and hassle-free. Everyone is so kind and patient!! I was hesitant about going t More

by ashleymballantine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rojas, Ashley Warhurst
July 03, 2020

Don't Often Write Reviews But These Guys Earned It Tremendous experience start to finish. Pricing right there on the website. Closed out the deal quickly after a test drive of the new and amazing K More

by Dannyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Scelba
June 15, 2020

Awful dealership to deal with. In this COVID-19 era, an appointment was made for me with a salesperson and I traveled 40 miles to the dealership. Arrived on time and no one was available to converse with r More

by ajhens
Recommend Dealer
No
Employees Worked With
Rosa Rojas
June 06, 2020

I never leave 1 star reviews but Ashley bent over backwards to deserve it. She was very rude to me twice over the phone. I told her via email and later on the phone that I’m calling from 400 miles aw More

by Omar K
Recommend Dealer
No
Employees Worked With
Ashley Warhurst
May 29, 2020

Worst dealership ever! They lie to you. Give you quotes and then lie about what they said even when you have it in writing. Sales people are horrible and cant even do basic math. You would think in these More

by suesha64
Recommend Dealer
No
Employees Worked With
Rosa Rojas, Kris Scelba
May 24, 2020

Dishonest cover up After waiting 5 hours for my vehicle to be repaired my vehicle was accidentally damaged by another vehicle during the time of service. After being tol More

by etorlucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Protzmann
March 30, 2020

Leasing Had a great experience leasing a vehicle with 23 Kia ... the staff was very pleasant and helpful !My salesman Johny was new and I ended up being his More

by debzmg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio and Johny, Scott Protzmann, Jorge Leiva
Mar 30, 2020 -

Kia of Riverdale responded

Thank you for sharing your positive review with your experience here at Route 23 Kia.Everyone is dedicated to providing 100% customer satisfaction, whether it’s a new sales person or someone who has been with us for a long time, we are proud to see that Johnny not only lived up to your expectations but delivered on our corporate philosophy and gave you a unforgettable experience. Thanks again for sharing and congratulations on your new vehicle purchase.

March 18, 2020

Recently purchased the 2021 Kia Seltos! My experience from start to finish took maybe 2 hrs if that! Kamille is Amazing! Walked me through it all! No pushy sales! Awesome!!! Was able to test drive the ve More

by Srjonesy
Recommend Dealer
Yes
Employees Worked With
Kamille Gutierrez
Mar 18, 2020 -

Kia of Riverdale responded

Thank you for posting your recent positive review regarding the excellent sales experience you had at our dealership! We appreciate the feedback and are extremely happy that your visit was so positive. Our corporate philosophy is dedicated to providing 100% customer satisfaction, and it makes us proud that Kamille made your new vehicle purchase visit so memorable and gratifying. Kamille value's all of her customer's time and constantly goes over and beyond what is asked of her to ensure every customer has the same positive experience. Thanks again for sharing and we look forward to seeing you again soon!

March 15, 2020

Great Experience with Rosa Rojas Had a wonderful, fast and easy experience. Rosa worked really hard to get me at my target monthly payment. Experience was incredibly fast and easy. No More

by fragale1556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rojas
Mar 15, 2020 -

Kia of Riverdale responded

Thank you for sharing your experience here at Route 23 Kia. Our primary goal is to provide 100% customer satisfaction and we are proud to see that your had such a positive experience with your sales associate Rosa, who not only has the same philosophy, but goes over and beyond what is asked of her to ensure every customer receives the same treatment. Thanks again for sharing your experience and we wish you all the best with your new vehicle. Good luck and we hope to see you soon

Mar 17, 2020 -

Kia of Riverdale responded

Thank you for sharing your experience here at Route 23 Kia. Our primary goal is to provide 100% customer satisfaction and we are proud to see that your had such a positive experience with your sales associate Rosa, who not only has the same philosophy, but goes over and beyond what is asked of her to ensure every customer receives the same treatment. Thanks again for sharing your experience and we wish you all the best with your new vehicle. Good luck and we hope to see you soon

...
41
...