Kia of Riverdale

Excellent service when I went to buy my range rover. Michael was extremely helpful and friendly. I would recommend him to anyone buying a car. Michael was extremely helpful and friendly. I would recommend him to anyone buying a car. More

Made appointment for 30K mile service. Promised a loaner by sales manager. Dropped off car, no loaner available. Service guy had no idea of any loaner reservation. Told me to wait and they can do the job by sales manager. Dropped off car, no loaner available. Service guy had no idea of any loaner reservation. Told me to wait and they can do the job right there so I would be out in an hour. Told them that was kind of a rush job for a 30K service. They assured me everything would be fine. About 1.5 hours later car ready. Left dealer and made U-turn on RT 23 North at which point the car began overheating. Dash light on, and warning sound alerted. I was in left lane, had to cut over two lanes, accidentally cut off a pickup who almost slammed into me in order to pull into the gas station, across from Kia of Riverdale (totally my fault, but that's what happens when panic sets in and it feels like your car is going to shut down on the highway). Tech drove over and fixed the problem. End result, due to the service being rushed, the tech failed to ensure that there was no air in the cooling system (at least that's what he told me). I completely had to rearrange my evening with shuffling kids to practice and putting my wife in a bind. Sales manager apologized for the "little hiccup". More

we purchase a Volkswagen Tiguan from this dealership last week. Kelly was are sales person and gave us a wide selection of vehicles to consider. My wife was making the decision, but I was allowed to come alo week. Kelly was are sales person and gave us a wide selection of vehicles to consider. My wife was making the decision, but I was allowed to come along. LOL Half way through the process, we were introduced to Mustafa. He and Kelly couldn't have been more professional in answering all our questions. When we ran into little bumps in the road, Mustafa was creative in making the problems disappear. I want to thank you for the special care that Mustafa and Kelly showed us during our visit. More

Avoid this dealer. I leased a new Kia Sorento, we agreed upon a price I put down a deposit and then after the fact the finance manager comes out and ask for for more money out of pocket. I told him no way w upon a price I put down a deposit and then after the fact the finance manager comes out and ask for for more money out of pocket. I told him no way we had an agreement and he stormed back in his office and finally adjust the price to our original agreed-upon deal. Upon delivery of the car they never remove the plastic coverings off of the console, the car was still in shipping mode and I have to bring it to another Kia dealer to have them reset it for me. There was also a small ding on the door that was brought to their attention, they said they were closing but to bring it back the following day and they would take care of it for me. I Called the next day and they acted as if they didn't even know who I was. I found them to be very shady, and would not buy a car from them again. More

If you go here ask for Steve Comer. He was polite, professional and very efficient and accommodating. I would highly recommend working with him for your next car. professional and very efficient and accommodating. I would highly recommend working with him for your next car. More

Troy worked with me and gave me so many recommendations based on my needs. We took several test drives and he made sure that I am 100% confident and comfortable with buying a car, instead of pressuring me based on my needs. We took several test drives and he made sure that I am 100% confident and comfortable with buying a car, instead of pressuring me like most salesmen do. I am still impressed and want to thank you very much! More

We bought a 2020 Telluride last week and I love it! Stephen is so kind and helpful. He made sure I knew how to use all of the new gadgets and buttons before I left. Stephen is so kind and helpful. He made sure I knew how to use all of the new gadgets and buttons before I left. More

I had some trouble with my credit but we were able to sort it all out together! This dealership treats clients as partners, not just customer-provider relations and it is truly inspiring! I am definitely sort it all out together! This dealership treats clients as partners, not just customer-provider relations and it is truly inspiring! I am definitely coming back here for my next purchase! More

GREAT SERVICE! Troy helped me feel comfortable when buying my first car. He guided me through it all and made the process easy. He was very welcoming when I walked in and even texted me to give me upda buying my first car. He guided me through it all and made the process easy. He was very welcoming when I walked in and even texted me to give me updates on my car. I would recommend anyone interested in buying a Kia to go see him! Thank you, Troy, for your great service! More

Stephen provided such a good service, I recommend this dealership to everyone now! I purchased 2016 Kia Sedona for my big family and I am so happy with the car. Thank you for your advice and care! dealership to everyone now! I purchased 2016 Kia Sedona for my big family and I am so happy with the car. Thank you for your advice and care! More