Kia of Riverdale

If I could give zero stars I would. I was interested in a CLS63 they had and they did not ever answer any of my requests. What's the point of advertising online of you're not answering I was interested in a CLS63 they had and they did not ever answer any of my requests. What's the point of advertising online of you're not answering your online inquiries. Fire whoever is in charge of that aspect.of.your dealership immediately, cause they are costing you customers. More

Look at reviews. Multiple complaints. Mustafa Ramadan is a liar. Stole my deposit on a new car i bought. Tokd me i had to pick it up earlier than originally stated so Multiple complaints. Mustafa Ramadan is a liar. Stole my deposit on a new car i bought. Tokd me i had to pick it up earlier than originally stated so left my vacation early. When i arrived, he didnt have a car and refused to follow up. Do not do business with this person or dealership. MUSTAFA RAMADAN IS A DISHONEST PERSPN AND THIS DEALERSHIP SEEMS TO HAVE LOTS OF BAD REVIEW. AVOID THEM!!!!!!! More

Drove over 2 hours to meet with Pete Obrien. Had my truck ready and waiting. In and out. Top self dealer. Top self salesmen that Pete! No hassle at all. P.S. Ask Pete to tell you a joke! Had my truck ready and waiting. In and out. Top self dealer. Top self salesmen that Pete! No hassle at all. P.S. Ask Pete to tell you a joke! More

Dealer Network please shutdown this dealership. I recently purchased a car online. After depositing the money, they refused to call back with any information on shipping the car. They picked up my I recently purchased a car online. After depositing the money, they refused to call back with any information on shipping the car. They picked up my trade with ease and I had to literally beg them to find a transport to send the vehicle I purchased. After 2 weeks of calling and not being able to get anyone to include the salesman, a guy called that barely spoke English saying he was dropping g off the car with no notification. The dealership refused to take my call and the condition of the car is totally garbage. I have to spend additional money getting this car in an operable condition to even pass inspection. Anyone buying a car in this area or online, please know that it’s best to drive additional miles to a more reputable dealer than to deal with this dealer team. Steven Motorola, Mustafa Ramadan, Valdrin Fareti should all find a different line of work. More

Bought a used 22 Kia Sorento from the dealership and had a terrible experience. I now realize this dealership is running a scam. They push shipping to out of state customers and lie about the condition of t a terrible experience. I now realize this dealership is running a scam. They push shipping to out of state customers and lie about the condition of their vehicles so people will buy the cars and then are stuck with the issues of the car. I asked for additional pictures and video to get a better feel for the condition of the car. I asked my salesman to specifically send pictures of any major imperfections with the car, but he said there was nothing major aside from your typical use of a car and the inside was "mint". That was a major lie. The car was delivered to me with a cigarette hole that was melted in to the center console, the car smells like smoke, there is a crack in the front bumper, the car arrived filthy on the inside with trash in several places. When I called the dealership to complain and resolve the issues, I was shuffled around and could not get a call back from a sales manager for days. Once I finally spoke with one and sent pictures of the issues, the SM agreed the car was in terrible condition. However, after speaking the General Manager, they said there is nothing they will do to fix the issues aside from offer a check to cover the cost of having the car detailed. More

The staff at Kia are very professional. Especially Deokie and David they answered all my questions and made me feel so welcome. Deokie made the finance transaction so smooth From start to f Especially Deokie and David they answered all my questions and made me feel so welcome. Deokie made the finance transaction so smooth From start to finish. She really cares for her customers. Best experience ever. More

Since I purchased mi Kia seltos everything has been bad. Damage to my car happened here.. when oil was changed and no oil in car.. that’s what led to not having car for 7 months being in their rental still Damage to my car happened here.. when oil was changed and no oil in car.. that’s what led to not having car for 7 months being in their rental still paying vehicle. After they fixed they had no appt for oil change took to another Kia where they found another issue… call them to take car and explain only one family car if car stays we need a rental they say oh no I can’t do anything about that. They’re irresponsible they have no accountability for them messing up my new car and all the issues that have followed.. horrible corporation. Cannot get rid of all the Karma they have caused me with this car ! Do NOT RECOMMEND THEM STAY AWAY! When the damage was done to my car thought I failure get new vehicle … Casey a horrible man there proceeded to ask me for money when they damaged car from beginning!!! I feel horrible of all I have to deal with this car and I was so happy to purchase it! This dealer is a joke!! They may have some people fooled but not too many!!! More

I had a great experience at Kia if Riverdale with Jordy as my rep. He made the process easy and smooth as possible. I would definitely buy from this dealership again. as my rep. He made the process easy and smooth as possible. I would definitely buy from this dealership again. More

I was contacted by three, separate people from this dealership regarding my on-line inquiry. The two sales people that initially contacted me could not adequately answer my questions about the vehicle dealership regarding my on-line inquiry. The two sales people that initially contacted me could not adequately answer my questions about the vehicle, and the sales manager (James Schimanski) who e-mailed later me never responded to my e-mail back to him. I guess they aren't particularly interested in moving the vehicle that has been sitting on their lot for nearly two months. More

We had an excellent experience with Pete O’Brein. He went above and beyond for us. He went above and beyond for us. More