Kia of Riverdale

Pete went above and beyond to make our buying experience as smooth as possible. Everything from exploring an inventory, going through our needs and helping us through the process. Highly recommend Pete, Sal as smooth as possible. Everything from exploring an inventory, going through our needs and helping us through the process. Highly recommend Pete, Sales Manager and Kia of Riverdale! More

Kia of Riverdale lied to me, still has NOT returned any of my calls nor have addressed any of the safety concerns with the car they sold me… They will say and do everything to sell you a car, and then once of my calls nor have addressed any of the safety concerns with the car they sold me… They will say and do everything to sell you a car, and then once they do, they will never answer or return any of your phone calls or concerns again. I am Still waiting for the Service manager (Jorge M Leiva, Jr) to speak to the sales manager (Mustafa Ramadan) not one attempt has been made from them to reach back to me about the safety concerns with vehicle sold to me. I purchased a vehicle that was never put through the service department and re-conditioned, as per the salesman (Sebastian Reyes) and then later the manager (Mustafa Ramadan) who confirmed. I have still been waiting for a phone call back from the service manager (Jorge M Leiva, Jr) . Who said everything was fine, although 2 other honda technicians have confirmed this vehicle is not braking properly due to the rotors being completely worn with the rear rotors even being cut. My vehicle is not safe and is not breaking properly, I am always in fear when driving my new car, especially with these rainy days, this is not fair to me! Should a customer be sold a car that was never properly looked at nor reconditioned, I was promised by multiple employees, the multiple times that I drove an hour to their service department, and always being told that the situation would be fixed and resolved but to no avail, I am restraining myself from getting the Better Business Bureau involved because this is simply inexcusable… wish i was able to post a video of the noise my car is making which i have shown them many times but they still state my car is fine …. Unacceptable More

Very helpful, friendly and knowledgeable. Knew the car well and explained everything so we could both understand the pros and cons of the EV and the plug in hybrid. We’d come back. Knew the car well and explained everything so we could both understand the pros and cons of the EV and the plug in hybrid. We’d come back. More

Good Job on buying a car from here. Satisfied with all the options from here. Satisfied with all the options from here. More

Had a great experience here at Kia and was given a great price. Ali was great too. price. Ali was great too. More

Pete was an amazing help, I had no issues at this dealership buying my bmw. It’s was a flawless process and he was so welcoming! dealership buying my bmw. It’s was a flawless process and he was so welcoming! More

Sean was fantastic to deal with! He made the buying process super easy and even volunteered to drive the new vehicle to my house since I was alone and couldn’t drive the new vehicle He made the buying process super easy and even volunteered to drive the new vehicle to my house since I was alone and couldn’t drive the new vehicle home. After having miserable experiences in several close by dealerships, Kia of Riverdale and Sean saved my hope in a smooth car buying process. Thank you! More

It was a pleasure dealing with frank p. He worked with me an explain the whole process. He made it easy and painless I told him what I was looking for and how much I wanted to pay with t He worked with me an explain the whole process. He made it easy and painless I told him what I was looking for and how much I wanted to pay with the low mileage with no accident and he came up with a car that was good and reasonable. He never showed me and garbage cars More

Good service, friendly and helpful staff. Clean environment, prompt service. Handled the issue with professionalism. Clean environment, prompt service. Handled the issue with professionalism. More

Great experience overall. I appreciate that they tried to make it as fast as possible! Frank was great. I appreciate that they tried to make it as fast as possible! Frank was great. More