
Kia of Riverdale
Riverdale, NJ
Filter Reviews by Keyword
By Type
Showing 726 reviews
Very helpful and informative! Made the experience as easy as possible. Beyond satisfied, I wouldn’t have went to any other dealership. Made the experience as easy as possible. Beyond satisfied, I wouldn’t have went to any other dealership. More
Just bought a car from these guys from Kia Riverdale. Absolutely happy with that, thank you guys for your job, love it! Brooke, you were amazing ☺️ Absolutely happy with that, thank you guys for your job, love it! Brooke, you were amazing ☺️ More
Jacob was very knowledgeable about the models we looked at. Everyone was extremely friendly. They had the best deals around and the whole process was actually enjoyable. at. Everyone was extremely friendly. They had the best deals around and the whole process was actually enjoyable. More
**Disappointing Experience – Unacceptable Wait Time** I recently purchased a car from Kia of Riverdale, and while I was excited about the car, the experience left much to be desired. I was told th I recently purchased a car from Kia of Riverdale, and while I was excited about the car, the experience left much to be desired. I was told the process would be quick, but I ended up waiting over **three hours** before I could finally drive off the lot. There was little communication from the staff, and every time I asked for an update, I was met with vague excuses. It felt like they were either unorganized or simply didn’t care about my time. Buying a car should be a smooth and efficient process, but this dealership clearly lacks the ability to handle their paperwork in a timely manner. If you value your time, I’d recommend looking elsewhere. More
The main lesson I’ve learned about purchasing a Kia is to never buy another one. My k5’s rotors are warped for the 2nd time and the car only has 21k miles and it was bought from this dealership in July 2023. never buy another one. My k5’s rotors are warped for the 2nd time and the car only has 21k miles and it was bought from this dealership in July 2023. Kia covered it the first time when it had the issue at 9K miles and now it’s happening again. I went back to this dealership to fix it and when I explained the issue, the representative laughed and said “are you heavy on the pedal”. This was very unprofessional and the service was very disappointing. It is well known that k5 owners are having the same issues with rotors being warped. Kia needs to stop installing poor quality rotors that are prone to warping. I regret buying k5 specifically and don’t recommend this dealership. More
I had a spectacular experience at Kia of Riverdale, turning over my Lease & purchasing a Pre-Owned vehicle. It was a delight to work with David B, who was incredibly transparent, helpful & most importa turning over my Lease & purchasing a Pre-Owned vehicle. It was a delight to work with David B, who was incredibly transparent, helpful & most importantly FAST. 10/10 recommend! More