Kia of Riverdale
Riverdale, NJ
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Dylan as a great sales person and Mustafa the manager was also wonderful helping me out after the sale. They gave a very fair credit for my trade in and Dylan found exactly the car I wanted at the lease pri also wonderful helping me out after the sale. They gave a very fair credit for my trade in and Dylan found exactly the car I wanted at the lease price I was hoping for. Would definitely return here for my next Kia. More
This will be a comprehensive review. Often times many reviews are perfunctory and not specific enough for actual guidance and value to a perspective patron. However, in my view, a true Often times many reviews are perfunctory and not specific enough for actual guidance and value to a perspective patron. However, in my view, a true measure of a dealership is realized when things do not go smoothly. Rather, it is the manner in which the dealer responds to issues that is a true measure of a dealerships customer care. Things did not go smoothly on my purchase. This will be a positive review. So this Kia dealership also sells high line pre-owned vehicles. I bought one such vehicle from this dealer. My deal called for the installation of customer provided after market auxiliary lighting. Originally, the dealership was to send me to a specialist company they are familiar with but then decided to have their in-house service staff do the install. After multiple failed attempts to do the install, I was frustrated and elected to go to another dealership who installed the lights - and charged me, of course. I brought this disappointing circumstance to the attention of the dealership. They honored my request for full reimbursement of the install cost and issued their check. This experience revealed that the dealership acted with honor and integrity. Accordingly, I am comfortable recommending this dealership. Mustafa in management, Joordy in sales, and Brian in service are a pleasure to deal with and proved that they are devoted to customer satisfaction. More
Highly recommend . Spoke with Pam when setting up an appointment who was really nice. I then came in to be kindly greeted by Dylan. He was great! Gave great service and Spoke with Pam when setting up an appointment who was really nice. I then came in to be kindly greeted by Dylan. He was great! Gave great service and made me enjoy my experience. More
An absolutely fantastic dealership! Syed in sales made magic happen by ensuring I left with the exact car I wanted, and Dean in finance had me leaving with an incredible deal, and extr Syed in sales made magic happen by ensuring I left with the exact car I wanted, and Dean in finance had me leaving with an incredible deal, and extra credit advice. Could not be happier with this experience. 10 out of 5. More
Pete was amazing and made this process so smooth for me. I went from a 2015 Honda civic to a 2025 Kia sportage & I’m absolutely in love! Everyone at Kia riverdale was so pleasant to work with. Thank you guy I went from a 2015 Honda civic to a 2025 Kia sportage & I’m absolutely in love! Everyone at Kia riverdale was so pleasant to work with. Thank you guys! More
Jacob Blachut was a great personable car sales man. He answered all questions and was very transparent. A NISSAN MAXIMA 2023 was purchased from him. He answered all questions and was very transparent. A NISSAN MAXIMA 2023 was purchased from him. More
You're on your own as soon as they finalize the transaction---no one will help you. their service department is a joke. they took a total of 4 hours to replace a tire and tpms sensor on a brand transaction---no one will help you. their service department is a joke. they took a total of 4 hours to replace a tire and tpms sensor on a brand new 2024 kia K5, only for me to find out they put in a used sensor from a GM truck that leaked and didn't work---not to mention they never found the original sensor from my wheel that they lost (or stole?) More
Thank you Daniel for making the car buying experience easy and seamless. Highly recommend daniel easy and seamless. Highly recommend daniel More