Back

Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,243 Reviews

2,243 Reviews of Kia of Port Charlotte - Service Center

Sort by
April 30, 2022

Very professional and timely for my recall visit. However, this was my second trip because my first scheduled visit they didn’t have the part in stock. More

by SGOLFMCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bonilla
Apr 30, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review! We are at the mercy of Kia in regards to receiving parts, but we are happy to hear your recall was resolved and you had a positive visit with us.

Apr 30, 2022 -

SGOLFMCC responded

I understand that it may be difficult to get parts but should have been notified of that before I made the first scheduled trip to the dealership. I had to make two trips from Englewood and gas is not cheap. I was told when I got there that the receptionist didn’t know the part was not available when she made the first appointment. There was a definite lack of communication between reception and service departments. Just an FYI for further reference.

April 30, 2022

Jay Calderon was excellent in taking care of my kia optima service repair.. She showed fabulous communication skills ..updated me all the time..arranged for a rental which was awesome in helping me no More

by Jvenviro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Apr 30, 2022 -

Kia of Port Charlotte responded

Thank you for your five star rating and positive comments regarding Jay in our Service Department!

April 29, 2022

Dealership was clean. Staff was very nice and informative. Told me what was going on with my car. More

by SKATHERMAN1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Apr 29, 2022 -

Kia of Port Charlotte responded

Thank you for your positive comments and five star rating!

April 29, 2022

efficient, courteous, Deliver what promised. They let you know what the problems are before replacing parts. More

by LEOCOLLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Bonilla
Apr 29, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

April 29, 2022

Great service and attitudes everytime I come to get my vehicle serviced. Always great work. More

by BFNESMITH91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department. We look forward to seeing you again during your next scheduled maintenance.

April 29, 2022

Every visit at KIA Port Charlotte is enjoyable and pleasant. Staff is friendly and welcoming. Everyone is so very helpful. They strive to make sure every one of their customers needs are met before th More

by jamielpearce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Apr 29, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review and positive comments! We look forward to seeing you again :)

April 29, 2022

In for oil change, got home and checked oil, oil was well above full. Called service dept. and they told me to make a new appt. Which I did and had to wait about an hour for them to drain the oil back to the More

by GALLIERAL
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Henry Bonilla
Apr 30, 2022 -

Kia of Port Charlotte responded

Please accept our apologies for the inconvenience and oversight. We appreciate your feedback and have made our Service Manager aware of the issue.

April 28, 2022

Always a pleasure to take my Kia Soul into this dealer. Service personnel are courteous, attentive and knowledgeable. A special "thank you" to service representative Jay Calderon - truly someone who cares More

by DAVETHEKOVARIKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Apr 29, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with us!

April 28, 2022

Went out of their way to trouble shoot my problem. Explained what was happening and why. More

by waltdunn48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review regarding our Service Department!

April 27, 2022

It was a good experience; everything was fast and easy, with pleasant, knowledgeable and efficient staff. More

by JANSEIFERT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

...
196
...