Kia-Mazda of Old Saybrook - Service Center

Had to have warranted part replaced, service was scheduled, service center is convenient, friendly staff , service completed in timely manner - will be returning for routine service on my car!!! scheduled, service center is convenient, friendly staff , service completed in timely manner - will be returning for routine service on my car!!! More

Wonderful Experience I called Kia-Mazda of Old Saybrook to fix a problem caused by another dealer. Carl let me bring my car right in for the repair! He was very profession I called Kia-Mazda of Old Saybrook to fix a problem caused by another dealer. Carl let me bring my car right in for the repair! He was very professional and helpful. He took the time to explain the repair that was done and had suggestions of some upcoming service I should consider doing in the near future. This was my first time at this dealership and I have to say the service department was wonderful! I would recommend this dealership for service and I will use them in the future. Thank you Carl!! More

Brought my van in for a recall issue...the guys in service found some other things that needed attention..everything was wonderful..good price good service..very courteous..look forward to working wit service found some other things that needed attention..everything was wonderful..good price good service..very courteous..look forward to working with again...thank u very much :)..........CP More

Top notch service from knowledgeable, friendly people. The quality of the Cadenza rivals a Lexus. The owner came out and greeted me himself. With service like this, why would anyone buy anything else ? The quality of the Cadenza rivals a Lexus. The owner came out and greeted me himself. With service like this, why would anyone buy anything else ? More

I have owned my 2006 Kia Sadona since 2006. I bought it new at this dealership. I was treated right from the day I bought the vehicle. I have all my service work done at the shop. The van always gets fix t new at this dealership. I was treated right from the day I bought the vehicle. I have all my service work done at the shop. The van always gets fix the first time. They are always friendly. My van now has over 150,000 miles on it. It still runs great. Over the past few years as the vehicle has need service I would never consider going to another dealer or mechanic. I want the job done right and timely. More

If I had been asked to rate my service after the last time I visited the dealership, we would be looking at a very different review. Kia has done an excellent job of turning their service department aro time I visited the dealership, we would be looking at a very different review. Kia has done an excellent job of turning their service department around. No longer will I have to wait two hours for an oil change or be spoken to rudely when asking questions. Brian was great to deal with and actually resolved an outstanding issue that I had left over from a previous visit. I will no longer dread my service visits. Thank you. More

I found everyone to be very professional and courteous. Brian went through every aspect of the service to my Kia Spectra. Pointing out what was done and what I should be aware of in the future. Looking f Brian went through every aspect of the service to my Kia Spectra. Pointing out what was done and what I should be aware of in the future. Looking forward to many more years of trustworthy and professional service. Kudos to whoever hired the people in the service department! More

Brian, once again, did a great job of communicating with me at the important stages of my service of my KIA Sedona that I had worked on. He is friendly, knowledgeable, and does an exceptional job of explain me at the important stages of my service of my KIA Sedona that I had worked on. He is friendly, knowledgeable, and does an exceptional job of explaining the work and options. He is a model of what customer service should be. And I do not see that much in business that I am a customer of. More