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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
871 Reviews

871 Reviews of Kia of North Austin - Austin - Service Center

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January 07, 2019

Oh that RED Stinger I have bought 4 cars through this dealership and love my Kia Optima. While I was waiting for my Optima to be serviced, Colby took me for a test drive More

by RED021164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Edgmon
Jan 08, 2019 -

Kia of North Austin responded

We are so happy to hear you had a great experience at our dealership. The car-buying experience has gotten a bad wrap for so long and we are doing our part to change that. Car buying should be easy and accessible for all! p.s The Stinger is a beast!!

December 07, 2018

Best Service Advisor in Austin Gene is the best service advisor. I have been taking my cars to him since 2014. I will not go anywhere, prefer to go to dealer as I trust Gene in any More

by Ips
Recommend Dealer
Yes
Employees Worked With
Ivan Ridriguez, Eugene Penberg, Ivan Rodriguez
Dec 12, 2018 -

Kia of North Austin responded

Ips, we don't have a speech prepared for that reward but we are honored to receive it!

October 18, 2018

Service after the sale - excellent! My Kia is only two years old and every time I went in for unusual problems like a critter eating my hoses or cleaning out rats nest causing a noise in More

by Marlene t.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Chamberlain,service advisor,Amber Schneider, sales, Todd in finance - Anderson mill center.
Dec 11, 2018 -

Kia of North Austin responded

Marlene, this is why we are here! It is our goal to provide excellence in service whether it be an oil change or rat nest removal! Thank you for your kind words, we really appreciate them!

August 05, 2018

Great service department Every time I have been in SW Kia (183) they have been great. Very reasonable cost. I think candidly the service department is that dealership’s strong More

by Jtparsons8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Penberg
August 02, 2018

Warranty replacement of satellite antenna. Service writer Arturo went above and beyond helping me get my satellite antenna replaced under bumper to bumper warranty. Came in back in March 2018 a More

by Honeyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo
July 14, 2018

Courteous Service Brought my car in for safety recall. Shawn told me about how long it would take. Great customer wait area. Service completed in slightly less time More

by R914Z3a4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn ?
June 10, 2018

Good experience This is my 2nd time to have my car service at the dealership. Good customer service, friendly staff, clean waiting area and timely service. I will co More

by Kia owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Davis
June 03, 2018

Couldn’t be happier I couldn’t be happier with my Kia Sportage and have always taken it to the dealership for anything she needs. I’ve always been impressed with the qual More

by Twis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Even the cashiers were great!, Eugene Penberg
June 03, 2018

Great Service all around! The service department at this location is very helpful and willing to go the extra mile to help out in anyway possible! Very quick and prompt service More

by jdskrok2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Silva
May 31, 2018

Top quality service department Shawn Davis is an outstanding service advisor; polite, friendly, personable, and very efficient. He actually RAN to help me and several other customer More

by Mscott3819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams