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Kia of North Austin - Austin - Service Center

Austin, TX

4.9
871 Reviews

871 Reviews of Kia of North Austin - Austin - Service Center

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June 02, 2025

The dealership provided excellent and quality service. The customer service representative delivered exactly what was promised when I dropped off the car. More

by rickwelnack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Jun 02, 2025 -

Kia of North Austin responded

Rick, we're delighted to hear that you received excellent service at Kia of North Austin. Thank you for sharing your experience with us!

May 31, 2025

I messed up the date of my service, but Carlos got us in and done under the time frame he said. Very much appreciated since we travel about 52 miles. More

by Sammyvonne1406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
Jun 02, 2025 -

Kia of North Austin responded

Sammy, we're glad Carlos could accommodate your schedule and get you taken care of efficiently at Kia of North Austin. Safe travels on those long drives!

May 31, 2025

Nice location, excellent service department, and completing the sale was very smooth. I was pleased with the uber service offered for my recent service visit. More

by Jamesleeturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Myhra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Epstein
Jun 02, 2025 -

Kia of North Austin responded

James, we're delighted to hear that you enjoyed our service and the convenience of our Uber offering at Kia of North Austin. Thanks for sharing your experience with us!

May 25, 2025

Great place Great service Kevin Fox is great too I will be going back soon More

by Brueggebors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
May 27, 2025 -

Kia of North Austin responded

Thank you for your positive feedback! We’re glad you had a great experience with our service team and that Kevin took good care of you. We look forward to seeing you again soon at Kia of North Austin.

May 24, 2025

Was well pleased with the service. The young man that checked me in was very kind and considerate! More

by Glenlea2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
May 27, 2025 -

Kia of North Austin responded

Thank you for sharing your experience! We're happy to hear our team at Kia of North Austin made you feel welcome and taken care of. We appreciate your feedback and look forward to serving you again.

May 24, 2025

Daniel in service was very professional and kept me informed on anything that was going on. Great personality More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in service
May 27, 2025 -

Kia of North Austin responded

Mike, we're delighted to hear that Daniel provided you with professional service and kept you informed at Kia of North Austin. Thanks for sharing your experience!

May 16, 2025

I took my car in for an oil change. I had fantastic help and assistance from Daniel who was polite, professional and knowledgeable. He definitely is an asset to the Kia dealership. I More

by JuJu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Service Department
May 19, 2025 -

Kia of North Austin responded

Thank you for sharing your experience with us at Kia of North Austin! We're delighted to hear that Daniel provided fantastic service during your visit. We appreciate the feedback and will be sure to recognize his efforts.

May 15, 2025

I received a text late yesterday, saying the part ordered has come in. I called early this morning to make a service appointment and was told the next available appointment was next week. I told them I was More

by gq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach in the service department was great and so was Bailey in sales, who showed me some new cars while I was waiting.
May 15, 2025 -

Kia of North Austin responded

We're delighted to hear that our team at Kia of North Austin could accommodate your schedule and provide such great service! It's wonderful to know you appreciated the extra touch with the car wash and vacuum. We look forward to assisting you again in the future!

May 14, 2025

Appointment was simple and easy. Check-in was quick and the service time was reasonable. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 15, 2025 -

Kia of North Austin responded

Thank you, Jim, for the 5-star review! We're glad to hear your appointment and service experience at Kia of North Austin was smooth and efficient. We appreciate your feedback!

May 09, 2025

Great service, and I got in quickly. They were very great throughout the whole process. Would recommend to a friend! More

by tedt9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vardahsa
May 12, 2025 -

Kia of North Austin responded

Thank you for recommending Kia of North Austin! We're delighted to hear that our team provided great service and a smooth experience. We appreciate your support!

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