Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Kia of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.8
2,118 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
Contact Dealership
View Awards

13175 N US Hwy 183

Austin, TX

78750

Directions

By Type

Showing 2,118 reviews

May 09, 2025

Good customer service. Very happy with kia dealership Thank you. I did had to wait for a long time with service. More

by RENEEWILL39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Brusseau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025

Great service, and I got in quickly. They were very great throughout the whole process. Would recommend to a friend! More

by tedt9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vardahsa
Report | Print
May 09, 2025

Excelente servicio de kia nort, especialmente el trabajo realizado por Marcos el mecánico que me atendió el kia Soul 2024. Eficiencia y eficacia en el servicio por Kia Nort. More

by vila17nauta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos, mecánico
Report | Print
May 06, 2025

The Kia North team followed through and delivered what was discussed. My transaction had quite a few moving parts and some of the process was rushed through. Follow-up communication could improve between More

by andrew l.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Idais
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Kia of North Austin responded

Andrew, thank you for sharing your feedback! We're glad to hear that Ali and the Kia of North Austin team provided a positive experience overall. We appreciate your input on communication improvements and look forward to assisting you again in the future!

May 04, 2025

Sydney was great! The finance guy was great and informed. The wait period was not long. More

by Adamsmatthew25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney Amburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Kia of North Austin responded

Thank you for the kind words and feedback! We're glad Sydney and our finance team made your experience smooth and informative. We'll keep working to make every visit a 5-star one—hope to see you again soon at Kia of North Austin!

May 03, 2025

Friendly and helpful staff all over. Cool amenities as well for the wait when needed More

by freddyduran92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Feroze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Kia of North Austin responded

Thank you for the kind words! We're thrilled to hear that our team at Kia of North Austin made your experience a positive one. We hope the amenities made your wait more comfortable, and we look forward to assisting you again in the future!

May 02, 2025

Every time I go to Kia north they are right there to assist. Keep informed and quick to get you out. More

by darlamdeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Fox
Report | Print
May 02, 2025 -

Kia of North Austin responded

Thank you for your feedback! We're glad to hear that the team at Kia of North Austin has consistently provided you with quick and efficient service. We appreciate your support and look forward to continuing to assist you in the future!

May 02, 2025

Everyone on the team was super helpful. Chris was by my side the whole time and made sure I was comfortable. Everyone offered me the quality friendliness. More

by gem120477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viki Donjuan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Constancio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Kia of North Austin responded

We're delighted to hear that Chris and the team at Kia of North Austin provided such a supportive experience. Thank you for sharing your positive feedback, and we're glad you felt comfortable throughout the process!

May 02, 2025

Great customer service, great follow up, amazing personality for a sales person, he is kind, professional and very helpful. More

by Rociozamora70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bre'shard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Haseeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Feroze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Kia of North Austin responded

We're delighted to hear about your positive experience with our team at Kia of North Austin! Thank you for the kind words and support.

May 01, 2025

Jerome made the Buying Process very Easy . He was very Prompt in responding during the process . More

by Kalpesh
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jerome Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meriah Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Behnam Shahvandi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Kia of North Austin responded

Thank you for the review, Kalpesh! We're thrilled to hear Jerome made the buying process easy and was prompt in his responses. We appreciate you choosing Kia of North Austin!

1
2
...
212