Kia of North Austin

Friendly service, great communication, all around great dealership to work with. Will definitely come back dealership to work with. Will definitely come back More

We bought a used Hyundai Elantra Hybrid. When waiting for the salesman to get it it took some time and he told us it was because the battery was dead and then he found out it just needed th When waiting for the salesman to get it it took some time and he told us it was because the battery was dead and then he found out it just needed the reset button hit. Well my daughter drove it for a week and then it shut down on her on the road and said the hybrid battery needed serviced. She pushed the button and it drove fine for another week and then did it again. A press of the button and we drove it straight to a dealer. Here we learned that the battery is on a nationwide recall and is on back orders that have been lasting 3 months to a year! We asked the dealership to work with us because we felt they knowingly sold us a faulty car. This is a Kia dealer... Kia and Hyundai are sister companies and it turns out Kia's are suffereing similar backorders. They have had it for 4 of our 6 weeks of ownership now. They offered to buy the car back for 3k less than we paid for it, not to mention the extended bumper to bumper warranty we bought, and the > 600 we spent having the windows and sunroof tinted. This is simply unacceptable! Stay Away! More

Always taken care of at Kia of North Austin. Arrived at my appointment time and didn’t have to wait at all. They were very efficient and talked me through everything they were going to do. Arrived at my appointment time and didn’t have to wait at all. They were very efficient and talked me through everything they were going to do. More

Excellent and professional service that more than met my needs. Friendly staff guided me throughout my maintenance and rcall situation. needs. Friendly staff guided me throughout my maintenance and rcall situation. More

Always friendly, helpful people. Service was fast and thorough. Free coffee and snacks. Clean facilities. Service was fast and thorough. Free coffee and snacks. Clean facilities. More

Shawn is a great service manager. He’s diligent and personable, makes sure I get taken care of. He’s diligent and personable, makes sure I get taken care of. More

I purchased a Kia Telluride on 5-1-2025. The experience was terrific. I had been looking for a long time and this Kia dealership was not as aggressive as other dealers. Adam was very, ver The experience was terrific. I had been looking for a long time and this Kia dealership was not as aggressive as other dealers. Adam was very, very patient and took a lot of time with my sister and I to explain all the features, answer our questions and test drive. Everyone we met at the dealership were very, very friendly. Especially the reception staff. Once the decision to purchase was made - it did not take long (an hour) to complete the process. Nick in Finance was very good at going through the paperwork and additional features. It has been 90 days almost and I am very satisfied. The car performs well. I have had to stop by the dealership a couple of times since (to get license plates and a part - and each time - staff are superb. Reception, Parts all go out of their way to make sure I am being helped More

Helpful, knowledgeable, timely, communicates well. My Service Advisor, Daniel Epstein, took the time to explain the recalls on my car and is working diligently to get the necessary parts from KIA. My Service Advisor, Daniel Epstein, took the time to explain the recalls on my car and is working diligently to get the necessary parts from KIA. More

I love that Kia North of Austin does the video and provides the list of what needed. I felt it was professional and honest. I live in Waco, TX and the Kia in Waco doesn't have the video bonus. I also provides the list of what needed. I felt it was professional and honest. I live in Waco, TX and the Kia in Waco doesn't have the video bonus. I also felt like the services provided at Kia North of Austin was honest and good quality. I will now drive to Kia North of Austin for my Kia services. Thank you Kia North of Austin for the excellent service! More

I was in & out quicker than I expected for oil change & tire rotation. Very happy. tire rotation. Very happy. More