
Kia of Murfreesboro
Murfreesboro, TN
Filter Reviews by Keyword
By Type
Showing 136 reviews
Great dearership!! Everyone was so helpful and understanding! I was there for awhile but that’s just apart of the process and walked out with a brand new car :) understanding! I was there for awhile but that’s just apart of the process and walked out with a brand new car :) More
Great service departmentCustomer waiting area was Great service department Customer waiting area was spotless Very informative and reliability of Kia. Even looked at newer models while I waited for Great service department Customer waiting area was spotless Very informative and reliability of Kia. Even looked at newer models while I waited for my oil change! More
Great customer service and over all experience! Kia of Murfreesboro has always been great to deal with. This is my 2nd purchase from Martin and his team. Everett was a great Salesman and had the knowledg Murfreesboro has always been great to deal with. This is my 2nd purchase from Martin and his team. Everett was a great Salesman and had the knowledge it takes to make you feel comfortable. More
Justin was very helpful to me and my wife. Very prompt and informative with our questions, received a rental car so that we could go back and forth to the hospital for my father-in-law. Called with additi and informative with our questions, received a rental car so that we could go back and forth to the hospital for my father-in-law. Called with additional information when he found it! Very courteous! Very helpful! Customer service department, A- rating in my opinion! Thank you Justin , and thank you Kia! More
Even though this car has been a challenge the last several months under warranty, I received excellent service and understanding of my frustrations from the service team. They were helpful and recomme several months under warranty, I received excellent service and understanding of my frustrations from the service team. They were helpful and recommend their service team. I will continue to use them even though I live in Franklin. More
Very Professional Very professorial and the sales person made a very good impression. Very helpful when showing my wife how to set up the electronics etc. First service Very professorial and the sales person made a very good impression. Very helpful when showing my wife how to set up the electronics etc. First service was preformed in the same way. Quick and very professional. We will definitely recommend this dealership and sales person to friends. More
I used another dealership before Kia of Murfreesboro that was far less efficient and more costly. I feel like I get good service for a fair price was far less efficient and more costly. I feel like I get good service for a fair price More
Our sales representative was fantastic. He helped us understand the features of each car to help us make the right decision. Financing was seem less. Communication is where I felt was clear, honest. understand the features of each car to help us make the right decision. Financing was seem less. Communication is where I felt was clear, honest. More
I was invited out by Jose to visit the Murfreesboro Kia, this one was top-of-the-line. Very nice clean location easy to locate and find. this one was top-of-the-line. Very nice clean location easy to locate and find. More
Took my car in after scheduling my appt. online.. great.. it was easier than calling and waiting forever. Also this frees up the service tech to go their job! Drive it in and they have a HUGE service bay out it was easier than calling and waiting forever. Also this frees up the service tech to go their job! Drive it in and they have a HUGE service bay out if the elements and then I just walk in tell them my concerns. The gentlemen told me to go get a water “or something” as I walk to the waiting area I noticed a movie theater,,, what!! Yep a theater..lots of coffee tea n lemonade and snack and a dock station for laptop n phone use as well as soft leather sofa n chairs!! My only issue NO LOANER cars! Oh well I got to work n they called me to let me know just a bad battery!! The prices quoted were DEALER RATED so I passed but I WILL BE BACK if I ever need to.. sorry Kia in Antioch I purchased 2 cars from you but never again... the service there was just did NOT demonstrate customer appreciation !! More