Kia of Lynchburg

2015 Kia Sorento My 2015 Kia Sorento has less than 77k miles and I needed a High Pressure Fuel Pump which cost 1,000. Kia should focus on Quality! My 2015 Kia Sorento has less than 77k miles and I needed a High Pressure Fuel Pump which cost 1,000. Kia should focus on Quality! More

Never go anywhere else I would not trust taking my car anywhere else. They are efficient and kind, always taking good care to make my experience the best it can be. I would not trust taking my car anywhere else. They are efficient and kind, always taking good care to make my experience the best it can be. More

Disappointed no car wash I was expecting a car wash after the check up was done. We were told when we bought the car it would a free car wash. The sign in the waiting room adv I was expecting a car wash after the check up was done. We were told when we bought the car it would a free car wash. The sign in the waiting room advertises a free car wash. So why didn't I get one. The employees were nice and polite. The check up was done in a timely manner. The car wash was my pet peve! More

Was timely and thorough They did a great job! Love Kia’s service center. They let me know issues and no pressure to have fixed. Will definitely be a return customer. They did a great job! Love Kia’s service center. They let me know issues and no pressure to have fixed. Will definitely be a return customer. More

Went in for oil change Went in to get oil changed.... came out with a 2018 Kia Rio. Richetta was very easy to deal with not pushy at all. She worked with me to make sure I Went in to get oil changed.... came out with a 2018 Kia Rio. Richetta was very easy to deal with not pushy at all. She worked with me to make sure I was happy. More

Disappointed I had a motor recall in February i was treated excellent from the rental and the towing of my car. It sat there from February to April i got a message I had a motor recall in February i was treated excellent from the rental and the towing of my car. It sat there from February to April i got a message my car was ready totally expecting it to have had the motor replaced and to find out only the wire harness was replaced due to a recall on the recall. If i hadnt ask about the motor i believe i would not have not been told anything different. I was taken back by the whole thing To be told you needed a new motor because yours is gonna lock up to a wire harness i hope you can appreciate my frustration. More

Service is always AWESOME!! I always have an excellent experience when I come in to have my Kia Sportage serviced. Christie and Joe are always very welcoming and I trust the ser I always have an excellent experience when I come in to have my Kia Sportage serviced. Christie and Joe are always very welcoming and I trust the service team to take good care of my vehicle. More

Service Always a friendly and professional experience when I go to this dealership. Their service department is second to non. Overall staff and especially C Always a friendly and professional experience when I go to this dealership. Their service department is second to non. Overall staff and especially Christy is over the top. Great people. .. The General manager ( Robert ) always greets you by your name. Robert is truly a professional business man. More

3 month check up For the most part it was good but they were supposed to clean/wash the car because it was not not done when I bought the car. They left a sticker on t For the most part it was good but they were supposed to clean/wash the car because it was not not done when I bought the car. They left a sticker on the front windshield and they did not clean out the cup holder/ console surface More

Great experience as a return buyer Mrs. Reed provided excellent customer service during the purchase of my Forte, my 3rd Kia but 2nd with the dealership. She was assisting my husband wi Mrs. Reed provided excellent customer service during the purchase of my Forte, my 3rd Kia but 2nd with the dealership. She was assisting my husband with his first Kia purchase when I threw out I wanted to look at a new Kia.. She never missed a beat while my husband waited for his paper work she test drove with me and then worked my deal. All while my boys 8 & 6 were all over the place. My youngest had just recently had a birthday and she sang to him and gave both kids balloons. It’s the small things that mean a lot. So to Mrs. Reed and her team keep up the great work and customer service! More