Kia of Lincolnwood

My car experience has been dreadful because of supply chain issues. I had to wait over 2 months for a new engine. However, my service provider Brendon R. was available to update me through the whole proc chain issues. I had to wait over 2 months for a new engine. However, my service provider Brendon R. was available to update me through the whole process, did extra work to provide a new engine ASAP, and ended up saving me another 6+ weeks of waiting for a new engine. I really appreciate the work he did, and how available he was during the whole saga of waiting for parts. Cheers to Brendon! More

Don’t sell them your Vehicle (SCAM) I visited this dealer in January to sell my Vehicle. The Sales man had promised me a check for my vehicle after 6 week maximum. After waiting 3 months with no calls dealer in January to sell my Vehicle. The Sales man had promised me a check for my vehicle after 6 week maximum. After waiting 3 months with no calls, emails, or any follow up whatsoever. I reached out myself for an update, I was promised to get the check last Friday (05/06). Now more than 3+ months later the dealer has sold my vehicle and I’m still left without a check. This dealer group has essentially taken my vehicle, sold it, and kept all the profits. I’ve spent time traveling to the dealer multiple times which is about 1 hour from my home, money on fuel (gas is over 5 dollars a gallon now), and stressing over this situation. All I’ve received in return is empty promises and this dealer groups hand in my pocket. Keep in mind we are not talking about a few hundred dollars but more than the average American makes in 6 months. After over 3 months with no money and the vehicle being sold to another person who is also being treated badly, I would call this “business” a SCAM! More

After a couple of very weird experiences at other dealerships trying to locate a Telluride, I was so happy to run across Chris! He was informed, informative and, above all, totally candid and frank dealerships trying to locate a Telluride, I was so happy to run across Chris! He was informed, informative and, above all, totally candid and frank about what the buying experience today is all about. He met every promise he made to me, was happy to answer every question I had, and was whatever the opposite of high pressure is. Thanks, too, to Fred, the Sales Manager, for similarly being straight from the very beginning. Zero surprises, all expectations met or exceeded. Hoping the car turns out to be as reliable as these guys were in all my dealings with them. More

Very unprofessional, called the morning of my appointment to say I would be a few minutes late for my test drive for the new EV6 they said not a problem looking forward to seeing you. Only to get there and f to say I would be a few minutes late for my test drive for the new EV6 they said not a problem looking forward to seeing you. Only to get there and find out the sold the car 2 days ago. Why are you wasting people time? More

Two weeks after I bought my car, the left side mirror fell off when I closed it after parking (it wasn't due to an accident, bumped by anyone, etc.). The manager had told me at the time of purchase tha fell off when I closed it after parking (it wasn't due to an accident, bumped by anyone, etc.). The manager had told me at the time of purchase that if anything wrong came up with the car (within reason) that I should bring it in and he'd take care of it as he said he wanted to make sure customers received cars in good condition. I brought it in and the dealership tried to charge over $700 to reattach it (their 10k parts warranty meant nothing apparently). Now all I have is buyer's remorse. If I wanted a fixer-upper, I would have bought a car from an individual. More

Awful costumer service was talked down to acted like they would help but not! Mechanics were nice but not the service manager and employee for repair. would help but not! Mechanics were nice but not the service manager and employee for repair. More

I had waited months for a particular model and color of a 2022 Seltos. I got a call that one would arrive in early Feb. When I went in, the sales woman did show me the sticker price of approximately $28,000. 2022 Seltos. I got a call that one would arrive in early Feb. When I went in, the sales woman did show me the sticker price of approximately $28,000. Then told me there would be a "Market Adjustment Fee", which turned out to be an additional $9000+ number to the final cost. I walked out saying that we were too far away on the price I was willing to pay. They tried to wheel and deal, give me $13,000 for my 2014 BMW X1 etc. But the bottom line was that even with the trade in, they were still asking $1000 over sticker price for a final asking price. We exchanged a couple of emails that were not very constructive and then last evening I get an email with a photo of the latest sticker price for the Seltos is nows over $50,000. I would say absolutely stay away from this dealership!!!!! More

Best experience ever buying a car! I highly recommend George Lykos to help you with purchasing a car! Experienced, nice and professional throughout the whole transaction! Very Friendly! Highly recomm George Lykos to help you with purchasing a car! Experienced, nice and professional throughout the whole transaction! Very Friendly! Highly recommend George Lykos!!! Go see him! More

I have had the worst experience of my life, for 2 and a half months, they are irresponsible and indolent people, they sold me a car that I cannot use, they do not supply me with my license plates and in th half months, they are irresponsible and indolent people, they sold me a car that I cannot use, they do not supply me with my license plates and in the end I have spent a fortune without having a car. More

Val was great in finding a leased Forte that fit my needs and my budget. He's got a loyal customer! and my budget. He's got a loyal customer! More