Kia of Lincolnwood
Linconlwood, IL
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I dropped off my car on 10/15 and was told to pick it up on 10/17 due to a gas leak next store. My car was never seen so on 10/20 I texted and called and was told it was going to be to worked on and I cal on 10/17 due to a gas leak next store. My car was never seen so on 10/20 I texted and called and was told it was going to be to worked on and I call first thing in the am and was told they were going to send it to get aligned but in the afternoon. I was very disappointed in the service I received. I feel my car should have been a priority seeing you had it for so long. More
This was the worst experience I have ever had. I have been going to that dealership for years and I never experienced a visit like that one. Lucy refused to discuss and adhere the situation at all I have been going to that dealership for years and I never experienced a visit like that one. Lucy refused to discuss and adhere the situation at all. Instead she felt that it was more important to yell and swear throughout the dealership. This person displayed zero amount of professionalism. I had a couple of questions about my vehicle and told me that I had to discuss with the finance manager and he was not in. She also had me waiting for over three hours and did not say why. This experience made me not want to ever go back to this dealership. This is not how a customer should be treated at all. Furthermore nothing was explained to me what was done on .my car. Other than a basic oil change. I came for maintenance on my vehicle not to be publicly berated. I hope that this individual really learns how to treat people. I have purchased two vehicles there and have been regularly going there for maintenance for years. I hope that this situation could be eradicated. More
I love my Kia turbo seltos. The kia dealership in Lincolnwood service department couldn’t be more wonderful. They took great care of my car and of me as a customer. my visit wa The kia dealership in Lincolnwood service department couldn’t be more wonderful. They took great care of my car and of me as a customer. my visit was fast effective and I feel totally spotted. More

