Kia of Leesburg - Service Center

I purchased a vehicle in December of 2024, two weeks later the vehicle was sidelined for a recall issue, there was no fix for the issue. It is going on 6months, and Kia or the dealer has done nothing t later the vehicle was sidelined for a recall issue, there was no fix for the issue. It is going on 6months, and Kia or the dealer has done nothing to resolve the issue. No one has offered me any resolution. I have talked to corporate as well as general manager... nothing!! I am out $26,000. and no vehicle. Communication with service and corporate is less than helpful, sometimes rude and defensive. I'm the customer !! They have my money and I can't do anything about it. Do NOT BUY !! More

I requested routine oil change tire rotation on my vehicle. The tire rotation was never completed. Reviewing my paperwork upon getting home, it was not listed. I checked my vehicle and the tires. I co vehicle. The tire rotation was never completed. Reviewing my paperwork upon getting home, it was not listed. I checked my vehicle and the tires. I contacted the dealer and the individual noted. It was on my original service request order. I requested the service manager to contact me. She said that that she would send an urgent note to him to call me waited 24 hours without a call call back. The individual said she would go to the service manager‘s office to have him contact me and if he was not there, she would leave it a note. It’s been several days and I have not received any callback. What is disappointing I spent several hours at the dealer having service done, and I am not pleased that I would have to come back for another long. Wait while the tire rotation would be completed. VERY DISAPPOINTING! More

Friendly and comfortable environment. Waiting time is good. Customer lounge is clean. Questions are answered. Waiting time is good. Customer lounge is clean. Questions are answered. More

Have been going here since I moved to the Villages. Always had good service from them. Still good under new ownership. Always had good service from them. Still good under new ownership. More

Quick response from service department. Clean waiting room. Coffee and snacks available for free. Polite employees. Clean waiting room. Coffee and snacks available for free. Polite employees. More

Everyone was courteous and professional. Answered all my questions. Did an AWESOME job. I would recommend everyone to go to Kia of Leesburg. Answered all my questions. Did an AWESOME job. I would recommend everyone to go to Kia of Leesburg. More

I was waiting for 7hrs. I have medical issues and was very tired. I had to cancel my doctor's appt that day. I have medical issues and was very tired. I had to cancel my doctor's appt that day. More

too much up sell, way over priced, just fix what i need. service helper very friendly thou service helper very friendly thou More

Service person who helped was very courteous and knowledgeable and polite .explained everything to me knowledgeable and polite .explained everything to me More

Very pleased with work and very timely done. Professional and very pleased with the work Professional and very pleased with the work More