Kia of Leesburg - Service Center

I got there early and was greeted and was informed twice on my car I got the complimentary wash was in formed all was good with the exception of my battery needed replaced soon I stated I would get a new on on my car I got the complimentary wash was in formed all was good with the exception of my battery needed replaced soon I stated I would get a new one soon at Walmart because I retired from there and appreciated that he understood More

It went exactly as I expected. The night drop was convenient, the diagnosis was timely and apparently correct, the parts arrived within the estimate given, and the repairs were don The night drop was convenient, the diagnosis was timely and apparently correct, the parts arrived within the estimate given, and the repairs were done the day after the parts arrived. I was kept updated. When I did have a question, someone was there to answer my phone call. At the time of pickup, everyone present was helpful and ensured I was being helped. Above and beyond: The Service manager and Terrell, who I hadn't seen in months, remembered my name. More

Okay A profesional run dealership where the consumer was treated very well. The service agent kept me informed while I waited and I liked that. treated very well. The service agent kept me informed while I waited and I liked that. More

Quick, efficient and repair was quicker than expected. Allen is top notch service rep and the fact that a rental car was provided and the repair was under warranty made this experience far less painful. Allen is top notch service rep and the fact that a rental car was provided and the repair was under warranty made this experience far less painful. More

Friendly, courteous, knowledgeable, and good. Okay Welcoming, on time, no waiting, faster than he expected, free popcorn and drinks while waiting. Okay Welcoming, on time, no waiting, faster than he expected, free popcorn and drinks while waiting. More

Service advisor Alan Woodward is always pleasant, accommodating and knowledgeable. It is a pleasure working with him. accommodating and knowledgeable. It is a pleasure working with him. More

I have had Allen take care of my service many times. He is the best. So nice. So professional and helps me with all my issues. Can't say enough about him He is the best. So nice. So professional and helps me with all my issues. Can't say enough about him More

Very much satisfied with my first visit to Kia of Leesburg for service on our 2021 Telluride. Henry was very professional in every aspect of the visit- quick and professional greeting and kept me app Leesburg for service on our 2021 Telluride. Henry was very professional in every aspect of the visit- quick and professional greeting and kept me apprised of the service work being completed and outlined other future service needs with the vehicle to watch for. Waited for our car to be serviced in the outstanding customer lounge. Again, very satisfied with every aspect of this appointment. More

Very easy to make my appointment. Was greeted immediately when I pulled into the service drive and I was kept informed of the status of my service. Was greeted immediately when I pulled into the service drive and I was kept informed of the status of my service. More

What a great experience. Courteous, efficient and timely!! Dropped off my car early morning, was driven home and picked up the next morning to return to dealership to pick Courteous, efficient and timely!! Dropped off my car early morning, was driven home and picked up the next morning to return to dealership to pick up my car. Will in service and Tracy the shuttle driver deserve a pat on the back. More