Kia of Leesburg - Service Center

I brought my six month old KIA Optima SXL into Bill Bryan Dealership for it's first oil change and while I was waiting for my car to be serviced I went into the sales department. John Morse asked if he could Dealership for it's first oil change and while I was waiting for my car to be serviced I went into the sales department. John Morse asked if he could help me and I said that I was not ready to purchase another car for a while, but I said that I did have some operational questions on my car. He was so informative and had such a pleasantly pleasing personality. He also took a lot of time explaining the new car models to me. I would highly recommend John Morse if you are in the market for a new or used car. Ed S. More

I had used the service dept. exclusively for two years. When I made my last appointment, the service advisor insisted on up selling. I understand that's what dealers do. I only wanted certain things done a When I made my last appointment, the service advisor insisted on up selling. I understand that's what dealers do. I only wanted certain things done and she wouldn't abide by my wishes. Sorry bill Bryan Kia you lost a good customer forever. When someone asks for something, you provide it! More

we went in to have a 'recall' problem fixed and wound up purchasing a new 2013 sorento from Laurie Perkins. the experience we had was great...Laurie was very professional and did NOT pressure us with anythi purchasing a new 2013 sorento from Laurie Perkins. the experience we had was great...Laurie was very professional and did NOT pressure us with anything. we were just looking at the cars to pass time until ours was ready. we got to talking and she had all the answers to our questions.comparing this experience with our last one there.....this was fantastic,we are very happy. did not plan on buying a new car but the deal was perfect for us,Laurie made us feel at home and looked at all possibilities, it worked out for us! today was like a trip to Disney....making us feel special as opposed to a trip to Universal....not a good feeling. Will recommend Laurie Perkins and Bill Bryan Kia to anyone who is looking for a car. Thanks for making our day special...love our new Sorento!!! Bob & Ginny Guy More

They took care of the basic service (first oil change on new vehicle) immediately and performed my other requirement (installed a hood deflector) just as efficiently. Unfortunately, Kia does not make a bra new vehicle) immediately and performed my other requirement (installed a hood deflector) just as efficiently. Unfortunately, Kia does not make a bra for my vehicle. More

My tire light on the dash lite up and I was concerned so I stopped in and they assured me because of the temperature changes (weather) the lite suddenly came on and they fixed it and said I would not have a I stopped in and they assured me because of the temperature changes (weather) the lite suddenly came on and they fixed it and said I would not have any more problems. I also had problems with my bluetooth working with my phone. It happened twice and both times they fixed it for me. Your Associates in the Service Department are friendly and go above and beyond what most auto dealers offer. More

We have dealt with Erica in the Service Dept. for several years. This is our 3rd Kia and we love it. Even though our original sales experience was horrible (3 months ago) the Service Dept. has helped with years. This is our 3rd Kia and we love it. Even though our original sales experience was horrible (3 months ago) the Service Dept. has helped with many questions. More

WE had such a great exeperienc at this dealership..we were traveling to Pensacola Fl when we had the problem..We had to stay overnight and they took us to a motel, suggested where we should eat and picke were traveling to Pensacola Fl when we had the problem..We had to stay overnight and they took us to a motel, suggested where we should eat and picked us up the next day to bring us back to the dealership..Everyone went way above their duties to help us out.. More

I had my 2010 Kia Soul in for a basic oil and tire service, 10/14/2010 and was greeted by Kristie before I even got out of my car! Wow...was impressed. She was very pleasant and took care of all my r service, 10/14/2010 and was greeted by Kristie before I even got out of my car! Wow...was impressed. She was very pleasant and took care of all my request and noted some minor problems I asked her to look into. No problem and everthing was written and detailed out. An older couple pulled up into the service area and called me over to talk about my KIA Soul as they had just finished a test drive in a new 2012 Soul. I could not have been more pleased to tell them about my excellent experiences with mine for the past few years. After looking at all the new vehicles around I moved to the showroom and found a super clean vending area with drink, food and many other amenities. What a treat to find. David, the Service Tech working on my Soul came in and discussed some findings on my car and was so detailed and attentive to my needs. What a refreshing visit I had, in the fact several years ago things had been somewhat different. Take a Look For Yourself. James More

I had brought my vehicle in for service in morning and was greated fst and with a smile. ( always nice ) I was in and out with in half an hour and my car washed I enjoy the cafe they have also. the coffee was greated fst and with a smile. ( always nice ) I was in and out with in half an hour and my car washed I enjoy the cafe they have also. the coffee is always hot and the dounuts fresh.. great job guys !! More

Always satisfied with service at Bill Bryan Kia. The Always satisfied with service at Bill Bryan Kia. The staff is professional and curtious at all times. Been an owner since Jan/11 and am extremely p Always satisfied with service at Bill Bryan Kia. The staff is professional and curtious at all times. Been an owner since Jan/11 and am extremely pleased. More