Kia of Leesburg - Service Center

Service for my Kia Soul. Everything went quickly, smoothly and the cost was lower than the estimate! Mike was very kind and kept me updated along the way. Everything went quickly, smoothly and the cost was lower than the estimate! Mike was very kind and kept me updated along the way. More

Service is quick, friendly and reliable. I wouldn’t recommend any other dealer. The cost was lower than the estimate, I also bought my Kia there, it is the second one and I’m sure it won’t b I wouldn’t recommend any other dealer. The cost was lower than the estimate, I also bought my Kia there, it is the second one and I’m sure it won’t be the last! More

Poor service and communication. It took 3 months to repair a warranty item that should have taken a week or two. Very little communication during that time - we had to continue re It took 3 months to repair a warranty item that should have taken a week or two. Very little communication during that time - we had to continue request updates, many times with no response at all. Garrett near the very end was the only decent communication we received over the 3 months. We used to be big fans of Kia, but now I’d like to a big improvement in service. What is a long warranty worth if you can’t get good service? More

My brother is autistic and the service staff take really good care of him. Thank you! good care of him. Thank you! More

Always polite and willing to address your needs. If you service requires more time transportation is arranged to home from the dealership. If your waiting the area is clean, refreshments are provid If you service requires more time transportation is arranged to home from the dealership. If your waiting the area is clean, refreshments are provided and very clean restrooms. Your service advisor keeps you in the loop on your vehicles progress. More

Even the sales staff care how the service was done on my car. Thanks Laurie. car. Thanks Laurie. More

Service was complete and excellent follow thru! It was completed in just about an hour and we had waited so it worked out great! It was completed in just about an hour and we had waited so it worked out great! More

The service was great, and the repair was done correctly the first time. However, the parts took over two months to arrive. That's not on the dealership; that's on Kia. I would have given a 5-star review if the first time. However, the parts took over two months to arrive. That's not on the dealership; that's on Kia. I would have given a 5-star review if the parts arrived in a timely manner. More

Had a 730 appointment, at 9am they still haven’t looked at my car so I got my keys and left. at my car so I got my keys and left. More

AJ was a great guy. You can tell he goes out of his way to ensure you are happy. You can tell he goes out of his way to ensure you are happy. More