Kia of Leesburg - Service Center

I took my Hyundai to get work on a possible axle or joint issues. A couple of days later, they finished the job and charged me $1800. Upon leaving the lot, the noise and issues were back. I brought the vehic issues. A couple of days later, they finished the job and charged me $1800. Upon leaving the lot, the noise and issues were back. I brought the vehicle back in. Now they said it was another issue. A week later I paid $2200 left the lot, and issues is still there. Now, I am not asking for special treatment. My car clearly states that I am a US Marine, and still I got robbed. So all you veterans out there, please avoid this dealership. So quick to say, thank you for your service, but will stick it to you every way they can. My name is Ruben Gonzalez. Red flag my fellow veterans. STAY AWAY!! More

I was very impressed by the new Personnel in the dealership service department they were excellent very professional Did not treat my wife like she was a dummy it was very outstanding dealership service department they were excellent very professional Did not treat my wife like she was a dummy it was very outstanding More

Allen was my service advisor and he was great. He was very professional and a pleasure to work with. He was very professional and a pleasure to work with. More

The staff is very professional and they are extremely knowledgeable and helpful to the customer. The customer service is excellent so far and they are very nice knowledgeable and helpful to the customer. The customer service is excellent so far and they are very nice More

Garrett was a very helpful service advisor. We loved the video we received from the technician. We loved the video we received from the technician. More

The service was fine but my bumper came back with a silver dollar sized paint chip missing on the front bumper. When I pointed out to my technician, she just shrugged. I suppose there is nothing I can silver dollar sized paint chip missing on the front bumper. When I pointed out to my technician, she just shrugged. I suppose there is nothing I can do about it, but it only has 10,000 miles and now this. Very disheartening. More

So far, I have found the service department to be reliable and efficient. The gentleman that helped me was very courteous and knowledgeable. reliable and efficient. The gentleman that helped me was very courteous and knowledgeable. More

Staff is attentive and welcoming! Garrett was great and gave me updates on my car. Garrett was great and gave me updates on my car. More

AJ was very pleasant and helpful in getting my repair and service completed 👍I had expected the faulty parts had all been available when I arrived for appointment. Now I have to return a second time to fix service completed 👍I had expected the faulty parts had all been available when I arrived for appointment. Now I have to return a second time to fix the melted weather strip, but still was pleased with attention from service rep AJ but the issue was not his fault . More

My car was recalled for a safety recall. My advisor Ryan Rivera was very professional and a pleasure to deal with. The problem was quickly fixed. thank you Kia of Leesburg. My advisor Ryan Rivera was very professional and a pleasure to deal with. The problem was quickly fixed. thank you Kia of Leesburg. More