2,063 Reviews of Kia of Leesburg - Service Center
Pleasant wait while car being worked on. Was checked in immediately upon arriving (and I was 15 mins early). Bree, the service rep, was very friendly and knowledgeable. The waiting room is Was checked in immediately upon arriving (and I was 15 mins early). Bree, the service rep, was very friendly and knowledgeable. The waiting room is pleasant, with two TV sets, comfortable chairs, and food and beverages for customers. More
Great Service Department I always receive excellent service at this dealership. The service department as a whole is courteous and thorough. I would recommend this dealership I always receive excellent service at this dealership. The service department as a whole is courteous and thorough. I would recommend this dealership to anyone who asks. More
Customer Friendly I was greeted by a service representative very soon after my arrival. I was there for an oil/filter change. Light snacks were provided while I waited. I was greeted by a service representative very soon after my arrival. I was there for an oil/filter change. Light snacks were provided while I waited. Service was done in 45 minutes and I received a complimentary car wash. More
Super Service 1. Very easy to make a appointment. 2. Pleasant, efficient check in. 3. Clean, comfortable waiting area with good coffee and snacks. 4. Very good c 1. Very easy to make a appointment. 2. Pleasant, efficient check in. 3. Clean, comfortable waiting area with good coffee and snacks. 4. Very good checkout procedure. 5. Overall great service and a very pleasant experience. More
Good service! I have always been impressed with the service that I receive when I bring my vehicle in for service. The staff is always professional and courteous. I have always been impressed with the service that I receive when I bring my vehicle in for service. The staff is always professional and courteous. More
Always satisfying Will does all my service needs and keeps me well informed of any possible problems. Always on time and quick service. Answers all my concerns. Will does all my service needs and keeps me well informed of any possible problems. Always on time and quick service. Answers all my concerns. More
The sales experience and service appointments are pleasant We had a a good experience buying our Kia Soul. Everyone was pleaseant and professional. What is surprising is that even getting service is a nice exp We had a a good experience buying our Kia Soul. Everyone was pleaseant and professional. What is surprising is that even getting service is a nice experience too. Everyone is professional, prompt and courteous. The waiting area is clean and stocked with bottled water, some food and soft drinks, and occasionally cookies too. Getting an oil change is actually fun!! More
Continued excellent service As soon as I arrived I was greeted and taken care of. They have good amenities in the waiting area. I was kept informed of the status of my service. I As soon as I arrived I was greeted and taken care of. They have good amenities in the waiting area. I was kept informed of the status of my service. I was satisfied with the work done on my car. And as always, the staff is very courteous. More
Everything explained well. No surprises. Will was very informative in explaining all the service work needed for my car. I felt he did not over subscribe services I did not need. Will was very informative in explaining all the service work needed for my car. I felt he did not over subscribe services I did not need. More
Happy with service dept The service dept does a very professional job. Very courteous .Service waiting area is fairly comfortable. I have not had anything major done so far The service dept does a very professional job. Very courteous .Service waiting area is fairly comfortable. I have not had anything major done so far but general maintenance etc. has been very good. More