Kia of Leesburg - Service Center

Oil change Melissa was very professional and I love her personality all of the service people treat me like they have known me for years. I choose Kia for all my Melissa was very professional and I love her personality all of the service people treat me like they have known me for years. I choose Kia for all my car needs ?? More

In and out . . . No hassle I waited on my 2017 Sedona. No problems as I was kept advised of time remaining and inspection results. This is my second purchase from Bill Bryan Kia I waited on my 2017 Sedona. No problems as I was kept advised of time remaining and inspection results. This is my second purchase from Bill Bryan Kia and I’d come back again. More

Taken advantage of I really shouldn't even give them one star. I am from near Jacksonville Fl. . While driving back from Tampa on Aug. 5/2019, my 2009 Kia Boreggo ha I really shouldn't even give them one star. I am from near Jacksonville Fl. . While driving back from Tampa on Aug. 5/2019, my 2009 Kia Boreggo had it's check engine light come on and it began to over heat. I pulled over immediately and shut it off. It was towed first, to M & N Automotive, but I soon realized they were more about towing then mechanics. So I decided to have it towed to Bill Bryan Kia, since it was the nearest dealership. I felt more confident that my vehicle would be in better hands at a KIA dealer, to be able to get to the root of my issue. We were told that it needed a cooling fan and clutch, a thermostat, a rear gasket and seal and more, before they could do a true compression test. That sounded ridiculous, but this is why I named my review, "taken advantage of". So they proceeded to put roughly $2800 worth of parts and labor into my car! This took several weeks to complete this work because many of the parts had to be ordered. I took the work list to a local mechanic that I trust, and asked him if this would be necessary to get an accurate compression test. He replied, Absolutely not! Needless to say I was horrified! So Bill Bryan KIA did ALL of those things at my expense, only to have them tell me my head gasket and a cylinder were blown!! They were so benevolent to only charge me $2500 instead of the over $3000 that I was originally looking at! If they would have done a simple compression test to begin with, I wouldn't have had to spend all of this money for absolutely NOTHING, knowing that an engine replacement out weighs the car's value, More

Pleasant wait while car being worked on. Was checked in immediately upon arriving (and I was 15 mins early). Bree, the service rep, was very friendly and knowledgeable. The waiting room is Was checked in immediately upon arriving (and I was 15 mins early). Bree, the service rep, was very friendly and knowledgeable. The waiting room is pleasant, with two TV sets, comfortable chairs, and food and beverages for customers. More

Great Service Department I always receive excellent service at this dealership. The service department as a whole is courteous and thorough. I would recommend this dealership I always receive excellent service at this dealership. The service department as a whole is courteous and thorough. I would recommend this dealership to anyone who asks. More

Customer Friendly I was greeted by a service representative very soon after my arrival. I was there for an oil/filter change. Light snacks were provided while I waited. I was greeted by a service representative very soon after my arrival. I was there for an oil/filter change. Light snacks were provided while I waited. Service was done in 45 minutes and I received a complimentary car wash. More

Super Service 1. Very easy to make a appointment. 2. Pleasant, efficient check in. 3. Clean, comfortable waiting area with good coffee and snacks. 4. Very good c 1. Very easy to make a appointment. 2. Pleasant, efficient check in. 3. Clean, comfortable waiting area with good coffee and snacks. 4. Very good checkout procedure. 5. Overall great service and a very pleasant experience. More

Good service! I have always been impressed with the service that I receive when I bring my vehicle in for service. The staff is always professional and courteous. I have always been impressed with the service that I receive when I bring my vehicle in for service. The staff is always professional and courteous. More

Always satisfying Will does all my service needs and keeps me well informed of any possible problems. Always on time and quick service. Answers all my concerns. Will does all my service needs and keeps me well informed of any possible problems. Always on time and quick service. Answers all my concerns. More

The sales experience and service appointments are pleasant We had a a good experience buying our Kia Soul. Everyone was pleaseant and professional. What is surprising is that even getting service is a nice exp We had a a good experience buying our Kia Soul. Everyone was pleaseant and professional. What is surprising is that even getting service is a nice experience too. Everyone is professional, prompt and courteous. The waiting area is clean and stocked with bottled water, some food and soft drinks, and occasionally cookies too. Getting an oil change is actually fun!! More