Kia of Leesburg - Service Center

Experience at dealership The process was prompt and very helpful. The waiting area very clean and well stocked with drinks and snacks. Employees polite and knowledagle about The process was prompt and very helpful. The waiting area very clean and well stocked with drinks and snacks. Employees polite and knowledagle about service More

Rotation of tires It was done in a very timely manner. He knew I had to be somewhere. Very considerate and polite. Nice environment to wait as well It was done in a very timely manner. He knew I had to be somewhere. Very considerate and polite. Nice environment to wait as well More

how about just GREAT can't say enough bout how I was treated and when I said I had to be out before 9:00---I was. Thanks to all of your staff Lorrey Guarrero can't say enough bout how I was treated and when I said I had to be out before 9:00---I was. Thanks to all of your staff Lorrey Guarrero More

BUYER BEWARE!!Third brake light was leaking when it BUYER BEWARE!! Third brake light was leaking when it rained allowing water to fill my car. Took it in on June21,2019 to be replaced for the second BUYER BEWARE!! Third brake light was leaking when it rained allowing water to fill my car. Took it in on June21,2019 to be replaced for the second time. They couldn’t get the light in before I had to leave FL for 4 months but did the diagnosis taping over the light and told me to call when I got back. When I got back to FL I called to have them order the light. They told me I had to go back in for another diagnosis. The service Manager Corey pretty much called me a liar saying I had not been in. He was supposed to call me back, I called back several times and finally got ahold of him. I brought the car to the service center, showed them where I had the appointment in June, the service technician, Alyssa (she is amazing), immediately recognized me and remembered the problem! I asked to speak to Corey and once again he was MIA for the next several hours that I waited. I left during a rainstorm and thought everything was Ok. The next day I noticed that the service department apparently used a screwdriver to scrape the tape residue off my car damaging the paint. I returned the car on the next work day, they gave me a rental and sent my car to the body shop to paint the scratches. I emailed the manager with no response. I went in asking to speak to the general manager and they put me with the guy who had sold me the car. Basically their attitude was that they threw some paint over the damage they did and I should be thankful. I asked for something in writing stating that they would stand behind their paint job if in the future it didn’t match up with the original paint and they refused. I had been speaking with one of the salesmen about buying a new KIA prior to this but there is no way I will do business with them! More

so far every one has done what was promised. every one has bee very courteous i couldn't be more pleased. still waiting on a part for my a/c . It was suppose to be in last week every one has bee very courteous i couldn't be more pleased. still waiting on a part for my a/c . It was suppose to be in last week More

Bill Bryan KIA is very customer oriented. I’ve had a great experience and service since being a customer. The service writer, Will, is excellent and always made me great experience and service since being a customer. The service writer, Will, is excellent and always made me More

Salesman Tim Lile My salesman, Tim Lile, is a certified premium specialist at Bill Bryan Kia. He deserves that title because of his hard work and time he puts into help My salesman, Tim Lile, is a certified premium specialist at Bill Bryan Kia. He deserves that title because of his hard work and time he puts into helping his customers. He bends over backwards to be sure we are happy with our car purchase. More

Came in for service and wound up buying a new car. Dustin Rooney was a salesman and we were very satisfied how he handled our purchase. We came in for service and started talking with Dustin. When h Dustin Rooney was a salesman and we were very satisfied how he handled our purchase. We came in for service and started talking with Dustin. When he explained new safety features we decided to change cars. More

Love my Soul and Bill Bryan The greeters in the service area are great. The price for an oil change is a little high. Amenities in the waiting area quite good. The greeters in the service area are great. The price for an oil change is a little high. Amenities in the waiting area quite good. More

Professional Approach Alan Woodyard in service was professional, efficient and courteous. My first experience with this dealership was above what I expected. I will come ba Alan Woodyard in service was professional, efficient and courteous. My first experience with this dealership was above what I expected. I will come back again, as needed. More