2,026 Reviews of Kia of Leesburg - Service Center
Just did oil change and rotation of tires. accomplished what needed to be done and vacuumed and washed the car. The car was finished with about an hour. Quick service. Didn't mind the wait. accomplished what needed to be done and vacuumed and washed the car. The car was finished with about an hour. Quick service. Didn't mind the wait. More
Semi-annual service Had a very good service experience. Received a call in the AM that we could move our appt. up to an earlier time, was unable due to previous doctor ap Had a very good service experience. Received a call in the AM that we could move our appt. up to an earlier time, was unable due to previous doctor appt. We were, however able to arrive 45 minutes ahead of our scheduled appt. and were taken right in. Service was performed including a wash in less than 50 min. EXCELLENT SERVICE EXPERIENCE. Thanks, Ken Nation More
Most comfortable dealership that I have ever dealt with. Service department is very knowledgeable and they share this knowledge with every customer. you are never in the dark about what is being done on your Service department is very knowledgeable and they share this knowledge with every customer. you are never in the dark about what is being done on your vehicle. Trustworthy and very easy to communicate with. More
This visit was for routine service. My appointment was for 8:30 and the vehicle was taken as soon as I arrived. The car was serviced and cleaned inside and washed outside. The handlin My appointment was for 8:30 and the vehicle was taken as soon as I arrived. The car was serviced and cleaned inside and washed outside. The handling of the service was excellent. More
Everything was good. Friendly and helpful. Only issue is Everything was good. Friendly and helpful. Only issue is price at checkout was more than i was given in invoice prior to work. They made it right. Everything was good. Friendly and helpful. Only issue is price at checkout was more than i was given in invoice prior to work. They made it right. So happy they did. But this happened to me with The buying of my Kia from Orlando Kia. Which they wouldn’t fix. That’s why i came to Bill Bryan. Just wondering if it’s a Kia practice and how many people not notice price difference. More
Service Deptarment was lousy Funny how the second time for service they didn't give me a survey. First time was great, but I guess that's how they hook you. An hour and a half o Funny how the second time for service they didn't give me a survey. First time was great, but I guess that's how they hook you. An hour and a half oil change turned into three hours of misery and frustration. I had to reschedule 2 different appointments. I was there at 7:30 didn't leave til almost 10:20. I love my Kia, but the service dept. was lousy. I have 3 more oil changes given to me when the car was sold, but I'll be hard pressed to come back. More
Great staff All of the help was friendly, courteous and efficient. It was a enjoyable experience compared to other dealerships we have encountered. The van driver All of the help was friendly, courteous and efficient. It was a enjoyable experience compared to other dealerships we have encountered. The van driver was a little grumpy and drove too fast. More
everyone was kind! It was clean and everyone was friendly. I have been a customer for a long time. Miss the picnic table out front. The bench did the job.. It was clean and everyone was friendly. I have been a customer for a long time. Miss the picnic table out front. The bench did the job.. More
Service Brandon and Corey were very helpful in resolving my tire issues. My only complaint is when you buy new tires, detail dept. should add tire shine afte Brandon and Corey were very helpful in resolving my tire issues. My only complaint is when you buy new tires, detail dept. should add tire shine after washing, and after the wash dry the car. Instead of driving away and having water spots all over the place. More
Wait over 3 hours - estimate was 2hr. A service advisor came out after an hour and told me what needed done and referred to a 10 year service record which I questioned. 20 minutes later another service adv came out after an hour and told me what needed done and referred to a 10 year service record which I questioned. 20 minutes later another service advisor & said the other svc guy had wrong customer! Finished at around 1 pm, with appointment at 9:45. Services performed were fine and what I wanted done. More