Kia of Leesburg - Service Center

Will Sharman is an excellent service advisor. I always ask for him to help me with my car because he is very trustworthy. I did miss having the donuts and hot dogs while waiting. ask for him to help me with my car because he is very trustworthy. I did miss having the donuts and hot dogs while waiting. More

A wonderful and helpful experiment to repair a minor problem We heard a ping sound coming out of our front left tire. They found a broken bolt near the tire but that didn’t fix the problem. So your mechanic Henr We heard a ping sound coming out of our front left tire. They found a broken bolt near the tire but that didn’t fix the problem. So your mechanic Henry Garcia drove our car with us in it. So he could diagnosis The problem. He did a fabulous job. The problem was that a chrome cover the covers the lug nuts needed repaired . He made the needed repairs. He did a wonder customer relations job for your dealership. We. are totally satisfied with our experience thanks to him. aired. More

It is always a good experience going to Bill Bryan Kia. They have always gotten my service done very quickly. It is also good to catch up with the salesman and browse the new cars They have always gotten my service done very quickly. It is also good to catch up with the salesman and browse the new cars More

Top Notch Service I have dealt with this dealership for over 8 yrs and have always been extremely happy from the purchase of my vehicles to the quality after service th I have dealt with this dealership for over 8 yrs and have always been extremely happy from the purchase of my vehicles to the quality after service they provide. More

I took my Sorento in for scheduled maintenance and to repair the door lock. This was completed in less than the estimated amount of time and the work was done satisfactorily. repair the door lock. This was completed in less than the estimated amount of time and the work was done satisfactorily. More

Robert Menendez was Super Helpful, and so was April Waits! We had a good experience buying our Telluride a month ago, when Dave Williams took great care, and a lot of time with us. We returned this morning to We had a good experience buying our Telluride a month ago, when Dave Williams took great care, and a lot of time with us. We returned this morning to get our second fob, and a new temporary tag. Dave had to be out of the office that day, but Robert stepped in and took great care of us. Turns out their traveling fob maker hadn’t updated his software for a 2020 Telluride, but Robert crafted a solution that got us our fob. The reason for another temporary is that we’re snowbirds, and the car will be registered in Maryland. April went to great lengths to assure we will be “legal” until we get home and get our safety inspection. Really felt taken care of today, and...the donut and coffee was a great touch. More

Was able to service the car without an appointment for low pressure tire. Explained there was a nail in the tire. Repaired the tire and washed the vehicle. low pressure tire. Explained there was a nail in the tire. Repaired the tire and washed the vehicle. More

Service - Will Sharman Will Sharman is excellent. Professional, courteous and knowledgeable. He explains in automotive terms you can understand. I have confidence in him. Will Sharman is excellent. Professional, courteous and knowledgeable. He explains in automotive terms you can understand. I have confidence in him. He's a definite star for Bill Bryant. More

Excellent customer service during my recent service appointment as well as impressed with service advisors in general along with mine (Jaime). Additionally, the waiting area and offerings was very imp appointment as well as impressed with service advisors in general along with mine (Jaime). Additionally, the waiting area and offerings was very impressive. Thanks from a Canadian customer! More

Good service I am very happy with the service department,but not so pleased with the sales department. The work was done in a timely manner and suggestions were I am very happy with the service department,but not so pleased with the sales department. The work was done in a timely manner and suggestions were made for the future but there was no pressure to buy now More