Kia of Leesburg - Service Center

managers suck, service sucks, lack communication and lack knowledge. brought my car for a recall that’s supposed to take 6 hours max and it ended up taking 3 days. NO COMMUNICATION throughout the process knowledge. brought my car for a recall that’s supposed to take 6 hours max and it ended up taking 3 days. NO COMMUNICATION throughout the process More

Clean, friendly, service rep very professional. Coffee great. Car was washed and returned very clean. Everything was explained in detail. Coffee great. Car was washed and returned very clean. Everything was explained in detail. More

I had a nail in my tire, Kia of Leesburg worked me in at 3:00 pm. Was there for about 45 minutes. Service was very good. 3:00 pm. Was there for about 45 minutes. Service was very good. More

I wish they would have suggested to ride before I had to leave it and come all the way back then they said the wash it and didn’t plan b incase my car wasn’t going to be ready in time call me and tell me it leave it and come all the way back then they said the wash it and didn’t plan b incase my car wasn’t going to be ready in time call me and tell me it is going to take longer then they thought More

Everyone was very courteous and friendly. My service needs were explained thoroughly and service was performed satisfactorily. Very pleased with my experience. My service needs were explained thoroughly and service was performed satisfactorily. Very pleased with my experience. More

Ryan Raghunauth was great as my service advisor. He was responsive and very professional and communicated quickly to my queries when I would call or text as I awaited completion of my service He was responsive and very professional and communicated quickly to my queries when I would call or text as I awaited completion of my service More

We received very good service! While waiting, we were updated as to how things were coming along. While waiting, we were updated as to how things were coming along. More

Service tech overcharged for repairs by telling me I had to pay for diagnostics I. Addition to parts and labor. to pay for diagnostics I. Addition to parts and labor. More

The service manager Alan Woodyard is always very pleasant keeps me updated on the progress and explains everything. I always ask for him keeps me updated on the progress and explains everything. I always ask for him More

I bought a vehicle in 2018 from Kia of Leesburg. Their service has been exceptional. Recently had a motor blow and in the face of what seemed to be a very extended time period to replace the motor, Their service has been exceptional. Recently had a motor blow and in the face of what seemed to be a very extended time period to replace the motor, Kia of Leesburg surpassed my expectations. I was ready to wait months (seriously) and instead was back in my vehicle within 3 weeks. Ideal, no but difficult circumstances beyond their or my control and they have passed with flying colors. I will strongly consider buying another vehicle from Kia of Leesburg when I am in need of one. More