Kia of Leesburg - Service Center

Oil change was OK, air filter was great! Telling me I need a wheel alignment AND BRAKE FLUID Change REEKS OF PURE FRAUD! As a RETIRED mechanic I find this practise as FRAUD.... need a wheel alignment AND BRAKE FLUID Change REEKS OF PURE FRAUD! As a RETIRED mechanic I find this practise as FRAUD.... More

The service department and Alan provided excellent service. They were very helpful when I had an unexpected problem with my car. The location is great too for customers. service. They were very helpful when I had an unexpected problem with my car. The location is great too for customers. More

The service department was excellent. Alan kept me informed, work done quickly and for less than I thought. All around it was a very pleasant service visit!! informed, work done quickly and for less than I thought. All around it was a very pleasant service visit!! More

Had an appointment car sat for over 40 min until some one got car.The guy doing the service was on the computor most of the time,learning how to do recall. got car.The guy doing the service was on the computor most of the time,learning how to do recall. More

I went there for brakes had to go 4 times I am now have to pay someone else to correct the damage that was caused by technician to pay someone else to correct the damage that was caused by technician More

Very friendly staff. My tech (Alan) always keeps me informed of the work being done every time I come in. He is also very personable informed of the work being done every time I come in. He is also very personable More

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Always a pleasure doing business with BB Kia. Very professional, courteous, and prompt. Service department keeps you informed as to the progress. When service is complete, a full explanation is give professional, courteous, and prompt. Service department keeps you informed as to the progress. When service is complete, a full explanation is given with further suggestions for the next time. More

When I first arrived they greeted me right away......they were very helpful when I asked a question. When they were finished with my car they escorted me back to my car. Thank you for the great service. were very helpful when I asked a question. When they were finished with my car they escorted me back to my car. Thank you for the great service. More

The service personnel are very professional, however there is no place outside to escape the many employees who smoke near the outside seating, ie. picnic tables. I am wary of waiting inside, so I brin there is no place outside to escape the many employees who smoke near the outside seating, ie. picnic tables. I am wary of waiting inside, so I bring a lunch and wait outside, but I had to move several times to avoid inhaling the smoke of people standing outside smoking. More