Kia of Leesburg - Service Center

It was a great experience, kind and courteous from call to finish. The worki asked for was done and more. Great experience! Alan has always taken care of making sure everything is done on or before pr to finish. The worki asked for was done and more. Great experience! Alan has always taken care of making sure everything is done on or before promised time. Always appreciate working with him. More

The service department was amazingly helpful and courteous. I did not have to wait long Terrell my service technician answered all of my questions and addressed all my concerns. courteous. I did not have to wait long Terrell my service technician answered all of my questions and addressed all my concerns. More

Thank you for making my visit to the service department at Bill Bryan Kia a most pleasant one! Staff went above and beyond and the waiting room was well maintained and safely distanced. Well done, All!! at Bill Bryan Kia a most pleasant one! Staff went above and beyond and the waiting room was well maintained and safely distanced. Well done, All!! More

I was pleased with the service I received. The waiting area was comfortable and the personnel were very nice. Since I was a walk-in I waited a little longer than usual however that was my choice. area was comfortable and the personnel were very nice. Since I was a walk-in I waited a little longer than usual however that was my choice. More

Vehicle was fixed, no personal chair besides the basics of a service department. Service tech was good and friendly but nothing special about bill Bryan. Car was covered in spider webs when I received it b of a service department. Service tech was good and friendly but nothing special about bill Bryan. Car was covered in spider webs when I received it back. More

Top Notch Service! The manager went out of his way to help me get my car fixed found time to care for me. I’m 😃 help me get my car fixed found time to care for me. I’m 😃 More

This dealership raises the bar on how a dealership This dealership raises the bar on how a dealership should function. We love the Kia Sol we have but it was really hard to trade in the first Ki This dealership raises the bar on how a dealership should function. We love the Kia Sol we have but it was really hard to trade in the first Kia Sol we owned. Bill Bryan Kia runs like a top. You pull into the service lines and a service rep glides up to the car with a clip board and after a few questions you are off to the coffee and donuts in the customer lounge. The customer service area is filled with comfortable chairs facing a large TV on the wall.Free WiFi was a brilliant idea The dealership also has a fun area with toys to keep the kids entertained . Not sure what goes on in the Bill Bryan garage but when our car is finished, it feels and drives like it was new. We really love our Sol and we feel so very lucky to have Bill Bryan Kia to keep the car and us on the road. More

Alan W. Was good professional and kept me updated on my car status. I just didn’t get my car washed or vacuumed like used to be.. I miss that service car status. I just didn’t get my car washed or vacuumed like used to be.. I miss that service More

Prompt check in, pleasant & informative representative, good communication about the services to be performed, changed the battery in our fobs. Nice waiting area. Prompt, pleasant checkout. The agent wa good communication about the services to be performed, changed the battery in our fobs. Nice waiting area. Prompt, pleasant checkout. The agent walked me to my car. Highly recommend this dealership. More

Alan was very professional and kept me updated on my vehicle's status. I would definitely recommend Alan as your service advisor. The best part of my visit was my conversation with a gentleman by the na vehicle's status. I would definitely recommend Alan as your service advisor. The best part of my visit was my conversation with a gentleman by the name of Larry. Great visit! More