2,026 Reviews of Kia of Leesburg - Service Center
Excellent honest service. I will continue to be a customer. My vehicle was evaluated by Frank, and he showed me the condition of the vehicle and was very honest. I appreciate his honesty. customer. My vehicle was evaluated by Frank, and he showed me the condition of the vehicle and was very honest. I appreciate his honesty. More
The experience we had was our best experience we have ever had in a dealership. Kyle in parts went over and beyond to help us with parts and to help us get an appointment. Alan in service was outstanding ever had in a dealership. Kyle in parts went over and beyond to help us with parts and to help us get an appointment. Alan in service was outstanding in providing to all our needs and services. These two employees should be recognized as they truly provided service over and beyond what is expected. We live in the Dr Phillips area and made the drive to Bill Bryan and will continue to make Bill Bryan our dealership Also the service manager Jeremy made our appointment possible by getting us in so quickly and being so accommodating. Thanks to those that we mentioned for a first rate experience John & Esma More
Friendly and courteous service. Excellent service always. Done faster than the estimated time. However this time the car wash was not great, exterior was still dirty. Done faster than the estimated time. However this time the car wash was not great, exterior was still dirty. More
Service dept was great to.work with once we got the parts in. Took kia mfg. Over a month to get part to dealer once parts in replaced engine in 3 business days in. Took kia mfg. Over a month to get part to dealer once parts in replaced engine in 3 business days More
The service was high quality! The price was reasonable! The employees are always polite and friendly! Bill Bryant Kia does all my service on an as close as possible schedule at my convenience! The employees are always polite and friendly! Bill Bryant Kia does all my service on an as close as possible schedule at my convenience! More
Will in the service department greeted me with kindness and ran to bring my car into the breezeway. He was clear and accurate in his ETA and sent me a text message when my car was ready. A truly delightful and ran to bring my car into the breezeway. He was clear and accurate in his ETA and sent me a text message when my car was ready. A truly delightful experience all around. More
Made me aware of the amount of time needed to complete the service required. Will was friendly and was sure to keep me updated in the progress of my car. the service required. Will was friendly and was sure to keep me updated in the progress of my car. More
Knowledgeable, timely, and competent staff. We have confidence in your service and recommendations. BBK provides a quality auto the 2020 Kia Soul and stands behind it with super service! confidence in your service and recommendations. BBK provides a quality auto the 2020 Kia Soul and stands behind it with super service! More
Great customer care. Wait time was minimal and I consider no upselling a plus. Waiting area was clean and neat. Only drawback was there were no snacks. ha ha consider no upselling a plus. Waiting area was clean and neat. Only drawback was there were no snacks. ha ha More
Still trying to get my emergency braking resolved. It says its disable and light comes on several times while driving. New camera installed not working says its disable and light comes on several times while driving. New camera installed not working More