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Kia of Leesburg - Service Center

Leesburg, FL

4.6
2,026 Reviews

2,026 Reviews of Kia of Leesburg - Service Center

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May 07, 2021

Excellent honest service. I will continue to be a customer. My vehicle was evaluated by Frank, and he showed me the condition of the vehicle and was very honest. I appreciate his honesty. More

by JOEGORE1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Frank.
May 05, 2021

The experience we had was our best experience we have ever had in a dealership. Kyle in parts went over and beyond to help us with parts and to help us get an appointment. Alan in service was outstanding More

by johnpga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Alan & Jeremy
May 05, 2021

Friendly and courteous service. Excellent service always. Done faster than the estimated time. However this time the car wash was not great, exterior was still dirty. More

by MargyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Service dept was great to.work with once we got the parts in. Took kia mfg. Over a month to get part to dealer once parts in replaced engine in 3 business days More

by benweas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serhan Alkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Ulloa
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

The service was high quality! The price was reasonable! The employees are always polite and friendly! Bill Bryant Kia does all my service on an as close as possible schedule at my convenience! More

by JOHNCINA_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Sharman
April 29, 2021

Will in the service department greeted me with kindness and ran to bring my car into the breezeway. He was clear and accurate in his ETA and sent me a text message when my car was ready. A truly delightful More

by CHRISKENNEDY2691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
April 29, 2021

Made me aware of the amount of time needed to complete the service required. Will was friendly and was sure to keep me updated in the progress of my car. More

by MARIEESTEELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
April 28, 2021

Knowledgeable, timely, and competent staff. We have confidence in your service and recommendations. BBK provides a quality auto the 2020 Kia Soul and stands behind it with super service! More

by ALBISSER.AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Great customer care. Wait time was minimal and I consider no upselling a plus. Waiting area was clean and neat. Only drawback was there were no snacks. ha ha More

by bjliv
Recommend Dealer
Yes
Employees Worked With
Caitlin Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Still trying to get my emergency braking resolved. It says its disable and light comes on several times while driving. New camera installed not working More

by B.HOONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serhan Alkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will, Service Dept.
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